03-23-2013, 12:51 PM #1
- 28 Posts
Ok so Microsoft is really screwed up! So I am trying to change the gamertag that I want to use to the Microsoft account that I want to use. the problem is that the gamertag that I want to use is on a account that's dead to me. and Microsoft automatically generated a gamertag to the .Microsoft account that I always use. Basically I need to switch a gamertag to a Microsoft account. seems easy right. Well you are deathly wrong. I found a Xbox webpage that explains everything crystal clear. Here is the webpage, Transfer Your Gamertag to Another Microsoft Account | Change Xbox LIVE Account - Xbox.com. I did everything that it told me to do, I created another temporary account and then I went to change it put everything in correctly, I click yes I what to change my account and then I get and error saying "sorry, we cant change your Microsoft account right now. For more info, go to Xbox.com/AccountSwap." so I do and it doesn't say anything. and it happens every time. I don't know what to do. Microsoft wont help so if anyone would be willing to take time out of there day and help me try to figure this out that would be a big help because right now I am pissed off.
- 03-23-2013, 12:59 PM #2
Be aware of the following pitfall? Could this be the issue?
You can move a gamertag to a different Microsoft account only once every 30 days.
Windows Phone Central Moderator "Fortune cookie said: 'Outlook not so good'. I said: 'Sure, but Microsoft ships it anyway'." - I may not be Paladinleeds by name, but I still use the hammer.
- This includes new gamertags downloaded from Xbox LIVE.
- If you try to move a gamertag before 30 days have passed since the last time you moved it, you’ll get the following error message:Sorry, we can't change your Microsoft account right now.
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