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  1. Mandos's Avatar
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       #1  
    I can't figure out if I have a setting wrong somewhere, but on my Surface RT, I can't view the videos that are included in some aticles. The exception is when Paul Acevedo posts a game review article. The results are the same whether I use the Metro IE10 app or use the desktop version of IE10.

    Any help or sugestions would be appreciated.
  2. #2  
    Do you get an error? Or you can't see the video at all??
  3. Mandos's Avatar
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       #3  
    The place where the video shows on the page is just blank white space.
  4. #4  
    The first thing I suggest it to try another browser. This helps identify if the problem is IE10 or something else.
  5. Mandos's Avatar
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       #5  
    This is on a Surface RT. Not really an option.
  6. JayTBennett's Avatar
    Resident Developer

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    662 Posts
    #6  
    It might be because the videos are flash and wpcentral wasn't whitelisted. The good news is the latest updates to your surface should fix this behavior :)
    If you're a WP7 user and a beer lover, check out my app: RateYourBeer

    Proud developer of the Official WPCentral App & Co-host of the WPCentral podcast

    http://jaybennett.co.uk
  7. Mandos's Avatar
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       #7  
    That is what I was hoping. Unfortunately it is still not working.
  8. #8  
    I'll alert the tech team to this issue. Hopefully there's something they can do... if not, hopefully an upcoming Surface update will fix the problem!
    James Falconer
    Community Manager, Mobile Nations
    Email: james@mobilenations.com
    Twitter: @JamesFalconer
  9. #9  
    Quote Originally Posted by Mandos View Post
    That is what I was hoping. Unfortunately it is still not working.
    Have you tried resting IE to default settings?

    On desktop IE, hit the tools icon in the top right hand corner
    Internet Options
    Advanced Tab
    Reset Internet Explorer Settings
    Restart browser

    I would recommend ticking off "Delete personal settings". This will help clear any temp files/cache etc.
    I would also recommend giving the surface a restart of the surface as well.
  10. Mandos's Avatar
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       #10  
    Quote Originally Posted by ttsoldier View Post
    Have you tried resting IE to default settings?

    On desktop IE, hit the tools icon in the top right hand corner
    Internet Options
    Advanced Tab
    Reset Internet Explorer Settings
    Restart browser

    I would recommend ticking off "Delete personal settings". This will help clear any temp files/cache etc.
    I would also recommend giving the surface a restart of the surface as well.
    Thanks, this seems to have done the trick. I took screen shots of the existing settings before resetting the IE options, so I will take some time to see if I can find the offending setting.
  11. #11  
    Great. Glad you got that sorted out :)

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