- 08-28-2013, 03:51 PM #2
You could probably contact MS Customer Service and ask them HOW the app was purchased (PC vs. on the Phone) and raise a claim that your account was hacked.
Do you have the multiple levels of security set for your phone? When I try to sign into Xbox or my MA on a computer I do not often use it pings my phone for qualification. I set that up after my Xbox LIVE account was hacked and they spent ~$30 of points on stupid FIFA stuff.
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