02-02-2013, 02:51 PM #51
- 977 Posts
Sent a very wordy complaint off to USAA vs the Message functionality of the website after logging in. Canned response, of course, but I guess I've at least thrown my hat into the ring:
We recently evaluated our Windows Phone 7 app to determine the level of effort required to ensure the application functioned accurately and securely on Windows Phone 8. Unfortunately, due to the amount of work required and the limited adoption by our members and the industry at large, we will not be updating the USAA Mobile App for Windows Phone to support Windows Phone 8 at this time.
To ensure we are good stewards of our members' money, USAA is continually monitoring industry and member trends to help determine what devices and platforms we develop mobile applications for. Adoption trends change over time. As the Windows Phone adoption grows we will determine when to re-enter the Windows Phone Marketplace.
As an alternative to a native mobile application, mobile.usaa.com was recently redesigned to give members fast, accurate and secure access to USAA whenever and wherever they are - directly from their devices web browser.
02-02-2013, 06:06 PM #52
- 18 Posts
02-02-2013, 08:04 PM #53
- 762 Posts
ok... so I finally had a chance to see if they are correct in saying you can only save to the photo library.
There is a new API in WP8 which is the Windows.Phone.Media.Capture namespace. This includes the ability to receive a raw capture frame and choose whether to save it or not.
Lenses use it.
This shows the API sequence - if you don't want to save, don't call the last entry:
02-02-2013, 09:14 PM #54
- 385 Posts
The issue may be a change in the way WP8 handles the old PhotoChooserTask function. I need to repeat these tests with the same version of the app, but I need to charge my old Titan first. My quick tests with different versions of the app show that the PhotoChooserTask running on a WP7 device does not leave a copy of the taken picture in the camera roll. The same app (built for WP7) running on WP8 does leave a copy and then uploads that copy to SkyDrive if that's configured. These two unintended copies may be the security problem that USAA is referencing.
I do not know if a copy is stored when the same function is used from a WP8 native app. That's something that I may be able to test tomorrow.
- 02-02-2013, 09:43 PM #55
Fortunately I've had the app since I got my Lumia 920 in November. Right now it still works fine, including the mobile deposit. But if it does stop working or I lose the app for some reason, I'll be quite annoyed. It's extremely important for me to have this. I'll be contacting USAA in the morning.
02-07-2013, 12:50 AM #58
- 977 Posts
- 02-08-2013, 12:25 PM #59
With comScore showing that Microsoft's share of the smart phone market is shrinking (3.6% in Q3 2012 and 2.9% in Q4), it is understandable why they pulled app. That is a 20% change the wrong direction! It just doesn't make business sense to invest money in a small, and shrinking, market. I am sure if the platform turns around, they will jump on it. We frankly just aren't a big enough user group. Go buy more WP's!
- 02-08-2013, 12:41 PM #60
The amount of work required is neglible as they just farm this off to 3rd party developers...they will make it if people complain
- 02-08-2013, 01:25 PM #61
Comscore says WP is going down, Strategy Analytics says it overtook Blackberry... Who knows what's right? The truth could be anywhere between 50% higher than Strategy Analytics says and 50% lower than Comscore says.....
- 02-08-2013, 02:05 PM #63
I wasn't saying that taking BB is some great thing, but being 3rd rather than 4th is certainly a milestone.
- 02-08-2013, 03:03 PM #65
- 02-12-2013, 09:58 PM #67
Closed my brokerage account and $150k of assets due to this.
I need mobile access to my brokerage account and will move to a platform that provides it.
I'll still use them for banking as they still provide good service and no-fee ATMs
02-13-2013, 06:59 AM #69
- 796 Posts
Well that stinks... Oh well, I still have a scanner at home and at work that I can use to deposit checks. Still love WP8 and USAA :) I'm sending an e-mail now though to voice my wanting of a WP8 app....Pastor of All Saints Lutheran Church in Mason, MI
God's work, our hands.
Preaching the Gospel.
Holding a Windows Phone.
- 02-18-2013, 11:19 AM #71
There are a few people talking about WP8 on their facebook page. I'm Mezger, we should all hammer them on twitter and FB about it.
Especially since just the other day they were bragging about their app download #.
E-thug grassroots. Also email product complaints.
02-22-2013, 12:08 PM #73
- 17 Posts
I work at USAA and I feel your frustrations. I've been told the same things from developers as well as business leads about WP8 app. I still keep hounding them as I see them so I hoping one day I'll hear those magic words, yes we are starting on the WP8 app. I do see why they haven't gone to the WP8 platform though. I'm able to see the data of what devices hit our website and you would be amazed how many iphones, ipads and android devices hit us per hour. Lets just say that WP devices are a literal drop in a 1 gallon bucket. Please know that they do take their membership VERY seriously and I'm confident that if the numbers start rising, the WP8 app will be in the works. Until then, I'll keep hounding them :).
- 02-27-2013, 12:41 PM #75
I just heard from USAA that they are going to be adding Deposit@Mobile to their mobile website. So, those of us with WP8 should still be able to deposit checks with our phone. I don't know when the feature is going to go live. It still isn't the same as having a mobile app (we have to use our full login), but it is better than what we currently have. :-\
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