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  1. Mystictrust's Avatar
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    #51  
    Sent a very wordy complaint off to USAA vs the Message functionality of the website after logging in. Canned response, of course, but I guess I've at least thrown my hat into the ring:

    We recently evaluated our Windows Phone 7 app to determine the level of effort required to ensure the application functioned accurately and securely on Windows Phone 8. Unfortunately, due to the amount of work required and the limited adoption by our members and the industry at large, we will not be updating the USAA Mobile App for Windows Phone to support Windows Phone 8 at this time.

    To ensure we are good stewards of our members' money, USAA is continually monitoring industry and member trends to help determine what devices and platforms we develop mobile applications for. Adoption trends change over time. As the Windows Phone adoption grows we will determine when to re-enter the Windows Phone Marketplace.

    As an alternative to a native mobile application, mobile.usaa.com was recently redesigned to give members fast, accurate and secure access to USAA whenever and wherever they are - directly from their devices web browser.
    Thanked by:
    msdugn 
  2. Onerunjunior's Avatar
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    #52  
    Quote Originally Posted by msdugn View Post
    Which is the absolute only reason I need an app. I don't even check my balances and pay bills via the web site. But snapping a picture of checks written to me via my phone is a metric ton better than lugging out my scanner, plugging it in, getting the software running, scan the checks and submit them via the USAA web site on my PC.

    I'm using my iPad for Deposit@Mobile now. My friends are using WP7. I sure wish I could use my WP8 instead.
    Don't know if you're aware, but just about any UPS shipping store can deposit any check for you in about two minutes. I use that instead of scanning it in with my computer, and it's a whole lot less of a hassle when I'm already out and about doing stuff to pop in and deposit a check. They're open early and late too.
  3. realwarder's Avatar
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    #53  
    ok... so I finally had a chance to see if they are correct in saying you can only save to the photo library.

    False.

    There is a new API in WP8 which is the Windows.Phone.Media.Capture namespace. This includes the ability to receive a raw capture frame and choose whether to save it or not.

    Lenses use it.

    This shows the API sequence - if you don't want to save, don't call the last entry:

    capture.png
    Thanked by:
    msdugn 
    Mystictrust likes this.
  4. manicottiK's Avatar
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    #54  
    The issue may be a change in the way WP8 handles the old PhotoChooserTask function. I need to repeat these tests with the same version of the app, but I need to charge my old Titan first. My quick tests with different versions of the app show that the PhotoChooserTask running on a WP7 device does not leave a copy of the taken picture in the camera roll. The same app (built for WP7) running on WP8 does leave a copy and then uploads that copy to SkyDrive if that's configured. These two unintended copies may be the security problem that USAA is referencing.

    I do not know if a copy is stored when the same function is used from a WP8 native app. That's something that I may be able to test tomorrow.
  5. AndrewakaMJ's Avatar
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    #55  
    Fortunately I've had the app since I got my Lumia 920 in November. Right now it still works fine, including the mobile deposit. But if it does stop working or I lose the app for some reason, I'll be quite annoyed. It's extremely important for me to have this. I'll be contacting USAA in the morning.
    Mystictrust likes this.
  6. chsoriano's Avatar
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    #56  
    Quote Originally Posted by AndrewakaMJ View Post
    Fortunately I've had the app since I got my Lumia 920 in November. Right now it still works fine, including the mobile deposit. But if it does stop working or I lose the app for some reason, I'll be quite annoyed. It's extremely important for me to have this. I'll be contacting USAA in the morning.
    Did you learn anything from USAA, I wish I still had it on my 920, I would really like to have it back soon. I am nowhere near a USAA branch and depend on mobile deposit to deposit checks :/.
  7. msdugn's Avatar
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    #57  
    Now if I could just figure out a way to install an XAP file on WP8 that doesn't contain an SD card...
  8. Mystictrust's Avatar
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    #58  
    Quote Originally Posted by msdugn View Post
    Now if I could just figure out a way to install an XAP file on WP8 that doesn't contain an SD card...
    There is no XAP from USAA. The xap mentioned in this thread was downloaded from the WP Store itself (as you can with every app, if you want to bypass downloading by phone and sideload it - I think you do need an SD card for that). The phone checks to see if the XAP is valid on the marketplace when loading it, and marks it as invalid since USAA pulled it from WP8 marketplace.
  9. WP user's Avatar
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    #59  
    With comScore showing that Microsoft's share of the smart phone market is shrinking (3.6% in Q3 2012 and 2.9% in Q4), it is understandable why they pulled app. That is a 20% change the wrong direction! It just doesn't make business sense to invest money in a small, and shrinking, market. I am sure if the platform turns around, they will jump on it. We frankly just aren't a big enough user group. Go buy more WP's!
  10. lipper2000's Avatar
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    #60  
    Quote Originally Posted by WP user View Post
    With comScore showing that Microsoft's share of the smart phone market is shrinking (3.6% in Q3 2012 and 2.9% in Q4), it is understandable why they pulled app. That is a 20% change the wrong direction! It just doesn't make business sense to invest money in a small, and shrinking, market. I am sure if the platform turns around, they will jump on it. We frankly just aren't a big enough user group. Go buy more WP's!
    These analyst's are all over the place...there was another one over a week ago that said WP adoption had increased and now was in 3rd place...this one says 4th...

    The amount of work required is neglible as they just farm this off to 3rd party developers...they will make it if people complain
  11. #61  
    Comscore says WP is going down, Strategy Analytics says it overtook Blackberry... Who knows what's right? The truth could be anywhere between 50% higher than Strategy Analytics says and 50% lower than Comscore says.....
    - Rich


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  12. WP user's Avatar
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    #62  
    Rich, I would hardly say if it overtook BB it is doing well... As long as Android and iOS control 90% of the user base BB and WP will play second fiddle.
  13. #63  
    I wasn't saying that taking BB is some great thing, but being 3rd rather than 4th is certainly a milestone.
    - Rich


    WPCentral.com | WPCentral Store | Mobile Nations Forum Rules

    Join Bing Rewards and get rewarded - and get me a few bonus points!
  14. beachhoppr's Avatar
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       #64  
    ...except you have to log in every single time with user name, password, pin and security question
  15. sinime's Avatar
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    #65  
    Quote Originally Posted by beachhoppr View Post
    ...except you have to log in every single time with user name, password, pin and security question
    You talking about the USAA app? You can go to settings and enable quick login so that all you need is a 4 digit pin each time you open it.
    My Apps: PIP (WP8 - Compass / Flashlight), Beer Knurd (WP7/8), Meme 8 Ball (WP8)

  16. beachhoppr's Avatar
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       #66  
    I know this. The app is gone. I am referring to the mobile web site
  17. red grenadine's Avatar
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    #67  
    Closed my brokerage account and $150k of assets due to this.

    I need mobile access to my brokerage account and will move to a platform that provides it.

    I'll still use them for banking as they still provide good service and no-fee ATMs
  18. msdugn's Avatar
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    #68  
    Quote Originally Posted by red grenadine View Post
    Closed my brokerage account and $150k of assets due to this.

    I need mobile access to my brokerage account and will move to a platform that provides it.

    I'll still use them for banking as they still provide good service and no-fee ATMs
    Customers speaking with thier business. Nice. I'm sure you told them the reason.
  19. ncxcstud's Avatar
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    #69  
    Well that stinks... Oh well, I still have a scanner at home and at work that I can use to deposit checks. Still love WP8 and USAA :) I'm sending an e-mail now though to voice my wanting of a WP8 app....
    Pastor of All Saints Lutheran Church in Mason, MI
    God's work, our hands.
    Preaching the Gospel.
    Holding a Windows Phone.

  20. MezJr's Avatar
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    #70  
    It's kinda bizzare that they pulled the whole app instead of simply disabling the part that doesn't work until they can/decide to fix it.
  21. MezJr's Avatar
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    #71  
    There are a few people talking about WP8 on their facebook page. I'm Mezger, we should all hammer them on twitter and FB about it.

    Especially since just the other day they were bragging about their app download #.

    E-thug grassroots. Also email product complaints.
  22. spyderzWPC's Avatar
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    #72  
    Just rebuilt my phone and noticed I couldn't reinstall this....wtf...sending them a letter
  23. Ari69's Avatar
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    #73  
    I work at USAA and I feel your frustrations. I've been told the same things from developers as well as business leads about WP8 app. I still keep hounding them as I see them so I hoping one day I'll hear those magic words, yes we are starting on the WP8 app. I do see why they haven't gone to the WP8 platform though. I'm able to see the data of what devices hit our website and you would be amazed how many iphones, ipads and android devices hit us per hour. Lets just say that WP devices are a literal drop in a 1 gallon bucket. Please know that they do take their membership VERY seriously and I'm confident that if the numbers start rising, the WP8 app will be in the works. Until then, I'll keep hounding them :).
    Thanked by:
    hopmedic likes this.
  24. #74  
    Yep, just the other day I was on their fb page talking about. They said my message was passed along.
    Quote Originally Posted by MezJr View Post
    There are a few people talking about WP8 on their facebook page. I'm Mezger, we should all hammer them on twitter and FB about it.

    Especially since just the other day they were bragging about their app download #.

    E-thug grassroots. Also email product complaints.
    Sent from my Windows Phone 8X by HTC using Board Express
    [IMG][/IMG]
  25. rfh1987's Avatar
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    #75  
    I just heard from USAA that they are going to be adding Deposit@Mobile to their mobile website. So, those of us with WP8 should still be able to deposit checks with our phone. I don't know when the feature is going to go live. It still isn't the same as having a mobile app (we have to use our full login), but it is better than what we currently have. :-\
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