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  1. charlyee's Avatar
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       #1  
    Hello all, I have been using this app for awhile, today I had to uninstall and re install and I haven't received a pin after trying multiple times since the afternoon.

    An email to their support comes back with a generic reply.

    Any suggestions on what to do?

    Thanks much. :)
  2. charlyee's Avatar
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       #2  
    Update: emailed support around this time yesterday, got a reply back this morning around 9:00 asking for my phone number so they can get a PIN for me.


    I replied immediately, didn't hear from them until 3:30 pm with a PIN.

    This PIN didn't work, which I let them know, no reply yet and the close in 30 mins.

    I have also contacted them through Tweeter and Facebook but no success.

    This is very disappointing customer service.
    The SmartPhone Parade (2006-Now)
    QTEK 9100 > Samsung Blackjack > Treo 750 > Treo Pro > BB 9700 > Xperia X10 > Motorola Atrix > HTC Vivid > Lumia 900 > Lumia 820
  3. charlyee's Avatar
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       #3  
    Update:

    Finally got the PIN, up and running.
    The SmartPhone Parade (2006-Now)
    QTEK 9100 > Samsung Blackjack > Treo 750 > Treo Pro > BB 9700 > Xperia X10 > Motorola Atrix > HTC Vivid > Lumia 900 > Lumia 820

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