[jdelroyc]

Hello all,

My girlfriend recently won an HTC Titan at the Seattle Inner Circle event. Being familiar with the OS from using my Trophy, I set the phone up for her. While doing this, I synced Facebook and downloaded the Facebook app. The Facebook/Mango integration works great. The app? Not so much.

Here's the issue: When she boots up the Facebook app and logs in, it says "Sorry, there was an error." I have tried rebooting the phone, uninstalling/re-installing the app multiple times, deleting her Facebook account sync and re-syncing to no avail. She's a pretty big Facebook user and while the built in Facebook/Mango integration is great, it doesn't do everything a social networking addict wants.

Does anyone have a suggestion on how to fix this? Has anyone else encountered this? I tried a Bing/Google search and didn't find anything helpful that I haven't already tried. I'm thinking it may be possible it has something to do with her Facebook/Windows Live account settings, but that's just a wild guess. Any help would be appreciated!

On an unrelated side note, I brought 3 friends along with me to the event - Two iphone users and an Android user. They were all very impressed and I was surprised to hear one of the iphone users say that an event worker showed him how the OS works and he was amazed (he also happened to win a Titan that night). The other iphone user was so impressed by the Titan that he's going to be picking one up on Saturday. My droid buddy is a bit more techie and said he didn't want to move away from widgets, but hey 2/3 isn't bad ;)

[benzie]

Been getting the same error message since last night after deleting and reinstalling the facebook app on my Trophy.

[Trevsco]

same here i picked up an HTC Arrive yesterday and it says the same exact thing.

[Shane]

Picked up my Titan last night from the AT&T store. Downloaded the Facebook App and when I go to launch it I continually get this error. Anyone else?

[Dave Blake]

I'm having the same issue. I just downloaded it I have never used the app I always use the people hub. The lengths l go to to help you guys out...lol

So yah I am getting the same results. O_o and welcome to the WPC

Dave

[Dave Blake]

Seams to be an epidemic this is the second thread posted today or one of 2 ant ways. I'm going to combine these threads.

[Shane]

Microsoft Answers is aware of this problem.

New HTC Titan - FB app won't log in - says 'Sorry, there was - Microsoft Answers

[neveryone]

I posted this issue in the other FB app thread. I didn't see this one until now, but I was searching and saw this thread. Just an FYI:

http://answers.microsoft.com/en-us/winphone/forum/wp7-wppeople/new-htc-titan-fb-app-wont-log-in-says-sorry-there/a8caed19-adc0-41e9-a266-d6757cf67978?page=1&tm=1322100988136#footer

[Cluelessjedi]

I am not getting this error, however since the most recent update, the app is jerky and smooth scrolling has vanished when trying to read any posts. Sorry for hijacking, but i didn't feel the need to creat a whole new post for my issue.

Cheers

[Big Supes]

I have an issue with the Facebook app... it's CRAP! :D

[benzie]

Working now. Happy Thanksgiving all!

Sent from my HTC Trophy using Board Express

[dbgman]

I am not getting this error, however since the most recent update, the app is jerky and smooth scrolling has vanished when trying to read any posts. Sorry for hijacking, but i didn't feel the need to creat a whole new post for my issue.

Cheers

I am having the smooth scrolling issue as well. I thought it might have something to do with my new titan but it is something to do with the fb app

[benzie]

I am having the smooth scrolling issue as well. I thought it might have something to do with my new titan but it is something to do with the fb app

Scrolling is is bad along with many other issues. I really never liked this Facebook app and hardly use it these days.

[jdelroyc]

The Facebook app is now working so that's good, but for some reason on my Trophy I can't see any of my Facebook friends online through the messenger hub. When I use my girlfriend's Titan, I don't appear online. I have checked my status and it is listed as "available" and have tried re-syncing the account. On her phone she is able to see her Facebook friends but not me. Any ideas?

[wizake]

i think the scrolling is jerky because of the images that are loaded while scrolling moving the text blocks

[Cluelessjedi]

i think the scrolling is jerky because of the images that are loaded while scrolling moving the text blocks

Never did it before the most recent update though

[ScubaDog]

Hello all,

My girlfriend recently won an HTC Titan at the Seattle Inner Circle event. Being familiar with the OS from using my Trophy, I set the phone up for her. While doing this, I synced Facebook and downloaded the Facebook app. The Facebook/Mango integration works great. The app? Not so much.

Here's the issue: When she boots up the Facebook app and logs in, it says "Sorry, there was an error." I have tried rebooting the phone, uninstalling/re-installing the app multiple times, deleting her Facebook account sync and re-syncing to no avail. She's a pretty big Facebook user and while the built in Facebook/Mango integration is great, it doesn't do everything a social networking addict wants.

Does anyone have a suggestion on how to fix this? Has anyone else encountered this? I tried a Bing/Google search and didn't find anything helpful that I haven't already tried. I'm thinking it may be possible it has something to do with her Facebook/Windows Live account settings, but that's just a wild guess. Any help would be appreciated!

On an unrelated side note, I brought 3 friends along with me to the event - Two iphone users and an Android user. They were all very impressed and I was surprised to hear one of the iphone users say that an event worker showed him how the OS works and he was amazed (he also happened to win a Titan that night). The other iphone user was so impressed by the Titan that he's going to be picking one up on Saturday. My droid buddy is a bit more techie and said he didn't want to move away from widgets, but hey 2/3 isn't bad ;)

Although I never saw any issues, my wife, who has an iPhone 4, was also seeing the errors, so it was NOT just WP7 users.

[wizake]

Never did it before the most recent update though

thats true. they must have changed something in the loading of the data/images

[trumpet116]

Honestly, the Facebook app is so awful, you're probably better off not being able to log in...