- 09-12-2013, 12:56 AM #1
I just switched from Sprint to T-Mobile to get the 925 and I'm trying to figure how fix the incoming calls display. For all incoming calls, the number appears with the "1" in front, e.g., "1 202 555-1212". While this is only a minor annoyance when looking at the phone display, the real problem is when the 925 is connected to my car's Bluetooth/Nav system - the "1" is causing the number not to match the downloaded contacts - appearing on the display screen as "1-202-555-1212" instead of "Joe Blow - Mobile".
Is there anyway I can fix the incoming call display on the phone or is there anything T-Mobile can do?
- 09-12-2013, 12:37 PM #4
@montsa007 - No, none of my contacts have the 1 present
@ar2186 - Yes, International Assist was on, but I turned it off an called myself and the "1" still shows.
Can anyone who is on T-Mobile confirm the "1" does/doesn't display - at least that way I can narrow down whether this is a network issue or something with my phone.
- 09-12-2013, 12:50 PM #5
Try calling T mobile helpline rather than waiting for someone with Tmobile to respond?
I have a 720 and never faced this problem
- 09-12-2013, 02:54 PM #8
I didn't call TMobile first because I figured their tech support folks wouldn't have a clue so I just called them and after 10 minutes of hold they stated the setting couldn't be changed. That said, it looks like I'm getting conflicting info in this thread - montsa007 is saying this doesn't happen on his TMobile 720 - but ar2186's test seems to confirm it's a SIM/network issue.
Could it be differences in the SIM cards, maybe the unlock status or something else?
- 09-13-2013, 06:09 AM #10
- By fimtom in forum Nokia Lumia 1020Replies: 3Last Post: 11-19-2013, 07:25 PM
- By lewiedude in forum Nokia Lumia 925Replies: 4Last Post: 09-14-2013, 10:42 AM
- By Lumia720Jomz in forum Nokia Lumia 720Replies: 1Last Post: 09-12-2013, 12:30 PM
- By Jas00555 in forum Developers CornerReplies: 2Last Post: 09-12-2013, 11:46 AM
- By WPer in forum Nokia Lumia 920Replies: 1Last Post: 09-11-2013, 06:44 PM