- 03-14-2013, 03:12 PM #1
Okay, so I've seen the ad where the guy challenges Android/iPhone owners asking if their children have "ever accidentally dialed 911" and then goes on to show how awesome WP is in that it has Kids Corner which prevents kids from doing these things...
...except that it doesn't work this way.
My 2 year old has managed to dial 999 (UK emergency services) on my password-locked, Kids Corner enabled phone.
Simple. When in Kids Corner, press the power/lock key and then again to get it to the regular lockscreen. Slide up and it asks for the password. Below that is the "Emergency call only" button. Press that, dial 999 (or 911 or 112 or whatever) and you're off!
(Thankfully my wife noticed realized what was going on and managed to explain to the dispatcher what had happened)
I don't know if there's a law or anything mandating the ability to dial emergency numbers from every possible scenario, but I find this really lame. What's the point of Kids Corner when I can't leave it in the hands of a child without fearing she'll dial emergency services?
Any workarounds or tips to solve this would be appreciated..
- 03-14-2013, 06:02 PM #4
There's a fine line between making sure emergency services are reachable and making them too reachable.
But given that an actual advertisement claims that Kids Corner supposedly prevents your children from making unwanted emergency calls, this is a feature that is - quite literally - not working as advertised.
03-14-2013, 06:31 PM #5
- 336 Posts
The Emergency Call feature on the PIN screen is purely there to permit someone who does not know the PIN code to be able to use the phone in an emergency.
Just did a little experiment - although I can't disable my PIN code I can set the time before it takes effect. If I enable Kids Corner, every time I unlock the phone I have to enter the PIN code (so the Emergency Call button is always exposed). If I disable Kid Corner then when I unlock the phone I don't need the PIN code.
So I would think that Kids Corner works "as described" when the phone has no PIN code set - so you would have to exit back to normal phone mode to access the dialler, rather than being able to get access to the emergency call function on the PIN screen.
Whether that means it actually prevents kids from making emergency calls - discussWPCentral Ambassador | Lumia 920 | Surface Pro |
- 03-15-2013, 07:04 AM #7
...rendering Kids Corner even more pointless than with a PIN or lockscreen password.
03-15-2013, 11:31 AM #9
- 62 Posts
- 03-15-2013, 01:35 PM #11
I am driving and witness a horrific accident. The only phone I have, is the one pulled out of the potentially dying person's pocket. 2 Scenarios:
a) I cannot call emergency services because it is pin protected. Person dies. Their family finds out why I couldn't call emerg services, and potentially sues MS for blocking this..
b) I press the "emerg call" button, and everything is hunkey dorey, even if the guy's kid has dialed 9-1-1 a couple times by accident.
Which is worse, as the consumer or as MS?
It seems pretty straight forward to me.
- 03-15-2013, 03:29 PM #12
But that wasn't my point. I have two concerns:
1. While this is allowed by design (or by law?) MS has falsely advertised that it prevents children from doing that. Not that I'm gonna bring a lawsuit about it; but just saying.
2. Is there any way to make a phone kid-proof? Flight mode seems like a good suggestion. Not sure if that allows emergency calls as well. Need to try that...
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