- 03-06-2013, 09:48 AM #1
I'm in the process of evaluating Windows Phone 8 to offer on my company's BYOD program. I'm currently using a Lumia 920 for testing and XenMobile by Citrix is our MDM suite. We currently allow iOS devices and Samsung Android devices. I'm running into a problem with Windows Phone.
The devices will be owned by the employee and I want to be able to wipe all data company related data from the device. However, I want them to retain all personal data. I've connected to the XenMobile server using the company apps section. When I go to do a selective wipe it wipes the company apps connection but leaves the Exchange mailbox active. This doesn't make a lot of sense to me. On both the iOS and Android side if I do a selective wipe it also gets ride of the Exchange mailbox. On Windows Phone 8 see the following message.
Anyone deploy Windows Phone 8 successfully in their corporate environment and able to wipe all company data including mail without wiping out personal data? Thanks!
- 03-06-2013, 03:08 PM #2
83 views not one post. I guess that speaks volumes about the lack of Windows Phone 8 deployments in the Enterprise space. From the additional research I've done it seems this is a limitation of Microsoft's remote wipe feature. Not sure what Microsoft was thinking with this one. I highly doubt many employees at my company will opt for a Windows Phone 8 device knowing if they leave the company their entire phone would have to be wiped. I can't believe they're so far behind Apple in this arena.
- 03-06-2013, 03:19 PM #3
To my knowledge...
What you would need to do is remove the Exchange account from the phone. This can be done from the phone, or by simply changing the password on the Exchange server. When an email account is removed from the phone, things like contacts, emails, calendar appointments, etc that were associated with that account will be removed.
All that warning says, is that IT Policies (not emails, etc) associated with Exchange Server will remain in place until the user deletes the account... This just gives them extra incentive to remove the aforementioned account.
And as an FYI regarding your second post... Just keep in mind that you catch more bees with honey. This is primarily an end user forum. 84 views over the course of the day is nothing, and your question targets a very select audience.
- 03-06-2013, 03:42 PM #4
03-06-2013, 04:16 PM #6
- 20 Posts
Not wanting to be a view only reader :-) I Binged and found this post: Newswire / Capricode Introduces the First Features for Windows Phone 8 - Software - Capricode Ltd | NewswireToday which mentions selective wipe with IronShield also removes the email account. Could it be that selective wipe is implemented differently by different vendor?
03-06-2013, 04:16 PM #7
- 181 Posts
You can control a Windows Phone through System Center. Use Microsoft Tools for Microsoft products.
Additionally, it is a real Exchange client supporting EAS with encrpytion, you are able to use Exchange to perform the wipe
Perform a Remote Wipe on a Mobile Phone: Exchange 2013 Help
03-07-2013, 01:51 AM #11
- 81 Posts
I am also Testing the MDM Features of WP8 and can Confirm that Exchange E-Mail will not Deleted by a "Selective Wipe".
But in my test the User werent able to Sync with the Exchange anymore. Maybe that Depend on your MDM Solution cuase we use a other Software...
Update: After a few more test we are able to "Retire" the Device in our MDM and Everything including Exchange is Deleted! So its no a Microsoft Problem its maybe a Problem of your MDM Solution!
Last edited by GReeN SCoRPioN 8K; 03-07-2013 at 03:11 AM.
- 03-07-2013, 08:56 AM #13
- 03-07-2013, 09:50 AM #15
- 03-07-2013, 10:29 AM #16
03-08-2013, 06:46 AM #18
- 4 Posts
I guess that MS gave a competitive advantage to their own system in this regard.
03-13-2013, 08:47 AM #20
- 81 Posts
Sorry for late answer...
API's are Limited (Which is realy sad and i hope gets better by updates soon) but with a Retire you can "Selective Wipe" your Device! i have done this a lot of times now!
To my Knowledge there are only 2 Big MDM Solutions (Expept of Microsofts Intune) out there which can Handle WP8 correct. (But also there are Problems and not all is working fine)
One is MobileIron and the other is Airwatch.
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