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  1. justin071894's Avatar
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    38 Posts
       #1  
    Is anyone else having this error when syncing from outlook? I have it set to download content from anytime and as it arrives. It hasn't worked since Saturday. I really don't want to have to hard reset my device.
    --
    Justin Adkins
    Adkins Software Development
    Nokia Lumia 928
  2. congoose's Avatar
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    5 Posts
    #2  
    I got the same sync error on one of my two gmail accounts. I hadn't changed any setting, it just stopped working. I deleted the account (on the phone) and added it back. Took a minute and fixed the issue...for now.
  3. Larry Kuhn's Avatar
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    1 Posts
    #3  
    Ok, so what can be done to solve this problem when the account having the problem is the main account for the phone? I tried going in an clearing the check box that says to Sync email, saving that, confirming that mail was gone off the phone and then going back and re-checking the box, but it still won't sync.
  4. commops7's Avatar
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    15 Posts
    #4  
    Bump!

    I too have been getting this error over past few weeks, on and off. Error Code: 80C805E2. In my case, it's a Nokia Lumia 920 and the account is my primary @Hotmail.com account for the phone.
  5. Bob Shiska's Avatar
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    46 Posts
    #5  
    Try disabling text backups.
    Thanked by:
  6. gmfeld's Avatar
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    #6  
    Quote Originally Posted by Bob Shiska View Post
    Try disabling text backups.
    I am now having this issue with my Outlook account. Error code 80c805e2. Disabling text backups did nothing to resolve this.
  7. Snowy Nokia's Avatar
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    66 Posts
    #7  
    Having same issue. Lumia 810
  8. #8  
    Same issue here. Lumia 920.

    Turning off text backups corrected the issue for me, but I rely on my text backups for pertinent info.
  9. Snowy Nokia's Avatar
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    66 Posts
    #9  
    Tried that solution and it worked. The funny thing I just got my Lumia 925 today an has the same problem.
  10. Charles Stahl's Avatar
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    1 Posts
    #10  
    I turned off text message backup and it appears to have resolved the issue for me as well. Verizon HTC 8X. Not sure what the text message backup setting actually does?
  11. mattcald's Avatar
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    57 Posts
    #11  
    Had this same issue since Saturday, as well. Disabling the Text Message backups fixed the issue for me as well.
  12. k00ksta's Avatar
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    15 Posts
    #12  
    I just had this issue with my Lumia 1020 and doing that fixed it .. Have not tried to turn it back on afterwords tho.
  13. #13  
    I'm having the same problem and disabling text backups, unchecking email sync, saving, then checking and saving did nothing.
    This is my main account and my twitter and LinkedIn are connected so I am not able to do my job from my phone ��.
    I created a new account and that allowed me to see my email but other connected accounts are not working.
    This has been happening for over two months now and it sucks!
  14. gazmatic's Avatar
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    #14  
    go to settings>email+accounts and check to see if there are any problems

    if anything add the account again and set the correct time on your device

    restart

    it should be fixed
  15. #15  
    Did that a couple times a and still getting the error code 80C805E2. I have no clue what's wrong with this. I feel like I've tried everything.
  16. JasonG83's Avatar
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    10 Posts
    #16  
    My wife's Lumia 920 is getting this error on her primary Hotmail account. I tried disabling the SMS backup and that didn't help (besides which, that is not a solution, as we should not have to disable a feature of the OS just to get the email to work). I am getting pretty fed up with WP8, and Microsoft's painfully slow response to major OS bugs. My WP7.5 device has NEVER had a problem, and now I am worried about having to upgrade.
  17. driver_king's Avatar
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    34 Posts
    #17  
    From what I've found, if you have any items that are in the trash, spam, deleted, or junk, you may encounter this error. From my experience with my Gmail account, the solution to 80C805E2 was to empty any of the contents of those folders by going to the email program, selecting folders, pressing show all folders, and clearing any items in the aforementioned folders by pulling up the menu and selecting 'empty this folder'. I was then able to successfully sync my Google account afterwards completely and without any further hassle. I hope this helps anyone else out there. This is a clearly a bug that I will be reporting to Microsoft.
    Thanked by:
    richddr likes this.
  18. st_ark's Avatar
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    2 Posts
    #18  
    Thanks, driver_king, this was the solution that solved it for me.
    I have a Lumia 920 and my main MS account wasn't syncing. This caused the linked Twitter not to sync either. I have tried a lot of things including turning text message backup on and off, but nothing helped. Then luckily I found your post, following your advice I emptied all the folder that had something in them on my MF account and voilá, now it syncs!
  19. aafolabi's Avatar
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    Posts
    3 Posts
    #19  
    Hi guys,
    None of the solutions mentioned here worked for me. I had to remove the offending mail account (Yahoomail) from the phone completly and re-add it. Everything is working again.
    Thanks
  20. gmfeld's Avatar
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    #20  
    I was getting error code 80C805E2 again today when synching to my work Exchange server on my 8x (I think the 3rd time since I got the phone). Only fix was to delete the account entirely and set it up from scratch.
  21. aleunge's Avatar
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    Posts
    6 Posts
    #21  
    Big thanks, driver_king. That did it. I think with my Hotmail account, I also had to "don't sync this folder" for all folders I had synced (default is "sent" folder only) to get it to work again. Of course, after it got fixed, I re-enabled sync this folder for sent.

    Quote Originally Posted by driver_king View Post
    From what I've found, if you have any items that are in the trash, spam, deleted, or junk, you may encounter this error. From my experience with my Gmail account, the solution to 80C805E2 was to empty any of the contents of those folders by going to the email program, selecting folders, pressing show all folders, and clearing any items in the aforementioned folders by pulling up the menu and selecting 'empty this folder'. I was then able to successfully sync my Google account afterwards completely and without any further hassle. I hope this helps anyone else out there. This is a clearly a bug that I will be reporting to Microsoft.
  22. richddr's Avatar
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    12 Posts
    #22  
    This did it for me. Thanks!!
  23. biancajvs90's Avatar
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    1 Posts
    #23  
    :( Im having the same problem. for the past week i havent been able to sync my two hotmails with my phone, The same error keeps showing up and when I try to log in thru my PC It saids im still logged in and i cant even reset it. >__< I have no clue what to do.
  24. jojapath's Avatar
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    300 Posts
    #24  
    I'm having the same problem since last Saturday. Outlook, Twitter and LinkedIN stopped syncing ! Giving me the error code 80C805E2 ...

    Tried all the solutions proposed in this thread but nothing works!
  25. #25  
    I'm sorry everyone but this is ridiculous! This syncing issue has been a problem for way too long for us to not have a solution by now. I've seen posts from other devices that are having the exact same problem as us. I believe it has something it do on mostly the Microsoft side and it needs to be fixed pronto! Not having all of our accounts on our devices and not having them in sync makes our phones basically some very expensive paperweights. I love windows products because of the ease of use however it seems that obviously they are either not aware of the situation or they are, don't care, or working on it. I think we need to have some sort of answer as to what Microsoft is going to do and what Nokia and other products are doing to fix this. I guarantee that out of each of us that comments there are hundreds more that don't.
    So, I want a response from someone as to how this is going to be fixed. How about you guys?
    jojapath likes this.
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