View Poll Results: Which problem are you having with facebook chat on windows phone?
- 182. You may not vote on this poll
01-24-2013, 05:58 AM #26
- 102 Posts
I'm keep getting the first messages from the chat, but afterwards it stops. For example my wife wrote me 3 lines, the first two appeared on the phone, but the last one did not arrived at all. Fb chat on WP8 keeps doing that, I can't have a conversation on the phone cause at some point the chat stops working, I don't receive nothing and I can't send nothing even though the phone shows that my message is delivered. On the status.live.com it shows that the service is ok (connected services) but it isn't. The damn thing is broken, is not working as it should.
Regarding fb, I can get notifications pushed on my phone from the fb app, like comments or so..but the chat from the inbuilt WP8 does not work properly.
- 01-28-2013, 09:42 PM #27
i've actually tried that on my htc radar and once again on my new lumia 810, no luck, ive tried just about everything on those threads... whats worse is i still can't use it from IM plus or the skype desktop client... but yes i have tried deleting the account on facebook and my device to get the prompt to re ad the acount on facebook
- 02-18-2013, 04:21 AM #29
I have a problem with my LUMIA 820 (WP8). On Saturday (maybe on Friday) incoming Facebook messages have stopped to come. I can see online contacts on "Online" tab, I can even send them a outgoing message (it really sent like a charm), but no incoming messages:/ I spend a few hours with testing (wifi vs. 3g vs 2g), I did factory reset of my phone, I also remove/add facebook connection in my hotmail account. My phone was fully charged without energy saver. On the internet there are no similar topics from the last few days:/ I'm really desperate:/
Can you please help me? What I'm doing bad? Or it is a problem of Microsoft/Facebook?
Many thanks in advance
02-19-2013, 01:45 PM #30
- 73 Posts
I just noticed today that something has indeed changed. For one... I can't "switch" from chatting via text to Facebook, or vice versa. There used to be a icon that allowed you to switch between chat/msg services and that's gone now. I just woke up so will do some looking but something is indeed different.
02-19-2013, 06:31 PM #31
- 303 Posts
I've noticed some of my messages do not go through when using Facebook messenger integrated in Windows Phone. I just wish they'd update the Facebook app and release a proper stand alone messenger app like on iPhone. What is the hold up for an proper Facebook update?
- 03-05-2013, 09:45 PM #33
yep im having connection problems to FB chat..it was working fine with i first started using it then just out of no where i get "cannot connect to chat" error. its come on once since then which was last night and hasn't been seen since. the weird thing is, is that it works perfect on my husbands phone.
i have tried everything you can think of and the suggested in an earlier post to make it work but no luck, something is just not syncing up between FB/live/windows. i hope they fix this soon
- 03-29-2013, 01:30 PM #36
I realize that this was posted a couple of months ago, but Facebook just went through another update to their chat system (allowing users to filter who can see them as online in chat) and ever since that update I can connect to chat but none of my contacts show up. The first day FB made this change I filtered my chat to allow only 3 people to see me and those users did show up as online on my phone. After that first day, however, no one is showing up. I have checked on my PC and people ARE online. I have detached my FB acct. from my Microsoft account and re-added it which had no effect. I turned on chat to all users with the same result. Is anyone else having this issue? Have we found any solutions? It's driving me nuts!!!!!
- 03-30-2013, 03:18 AM #37
Same issue here. Not able to use facebook chat with the integrated messenger on my WP 7.5 device. Though it had worked previously. In fact none of the third party chat clients cant connect to fb chat (talk to, IM+). So I believe this is a Facebook issue. Anybody has any updates?
- 04-04-2013, 03:56 PM #38
- 04-12-2013, 08:06 AM #44
04-15-2013, 06:11 AM #47
- 102 Posts
They are having problems with connected services, so please go to http://status.live.com and report a problem for connected services->connecting to a new service. Or Messenger->trying to send an IM to another user on another service. More reports they'll receive the more attention they will pay to this problem.
Last edited by Florin Anghel; 04-15-2013 at 06:49 AM.
- 04-15-2013, 09:31 AM #48
Facebook chat worked properly here (India) for exactly 4 days after I bought the Nokia Lumia 820 last week. Since yesterday evening, I have the dreadful "can't connect to chat" error shown in the messaging app. However, I can chat using outlook.com...which means the settings and service connection is fine. Its a shame nothing seems to work on the phone! I am hoping something is wrong on the server side and things will be back to normal soon...otherwise I am returning the phone. What's the point...FB chat doesn't work, whatsapp doesn't work, Skype is so unstable...might as well buy a Galaxy in which atleast all the services work properly! Waiting eagerly for a solution!!
- 04-25-2013, 09:30 PM #49
This is pretty dumb. I tried all the steps earlier in the thread but no luck. Even hard reset the phone.
If I go to my contacts and find someone who I know is online from logging into facebook.com, I can send them a message. It will say they are offline. Then when they reply magically the phone updates that specific person's status online on the messenger list and says they are available. This is a big problem that MS should be taking some flak for.
04-28-2013, 10:53 PM #50
- 38 Posts
Did notice one thing which may cause some confusion regardings the contacts shown. Facebook using a desktop shows all the users as online who are actually online and those who have their phones set to being available. WP only shows the former group, frequently resulting in a subset of people who are online on the desktop but not online on your phone...
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