- 01-14-2013, 11:22 AM #1
So my wife and I just got new WP8's this past weekend, and I was trying to setup her work phone (8X on Verizon) to get emails/calendar/contacts. She uses MS Office 2010, with Outlook, WITHOUT an exchange server. I believe her laptop is set up to IMAP the mail from a remote mail server. So I set her phone up with an IMAP connection to the remote mail server, worked fine.
The issues came with contacts and calendar. For Contacts, I simply exported a CSV and imported them into her outlook.com account. Works fine, but any changes that take place on the laptop/MS Outlook will not push to outlook.com or the phone. Not such a big deal, as we could just to the export/import dance whenever she changes contacts, or setup the contact in both MS Outlook and Outlook.com. Is there a better solution?
As for calendar, this is the real P.I.T.A. Tried using MS Office connector tool, that wouldnt sync calendars. Tried to publish her calendar privately (invite only) to office.com, but outlook.com refused to subscribe to it saying that it was private (even though her outlook.com address was on the approved list, and I used the proper ICS link). So I removed the calendar share, and re-shared it as public, and set the Detail Level to "Full" but when it was subscribed to at outlook.com, every calendar event was "Busy". So that was a waste of time. I finally got the calendar onto her phone/outlook.com account by using google calendar sync and an old gmail account of hers that she didnt use anymore. But I dont like the solution, but is this the best option for their current setup?
Ultimately I would like to see them move their email from their current site to Office365 (exchange online plan) which I think would solve everything.
But in the meantime, are there better solutions out there (free)? Appreciate any assistance.
01-14-2013, 04:40 PM #6
- 520 Posts
Outlook connector sets up a separate calendar in Outlook (mapi). Have one Outlook calendar, you can copy it to the Hotmail/Outlook.com calendar in your folders. Then start using that calendar as your default in Outlook. Same thing with contacts. You can copy them to the Hotmail/Outlook.com contacts created by Outlook Connector and use that as your default and it should sync to your Outlook.com contacts automatically.
Personally, because I have multiple calendars and a business contact group, I use Sync2 to sync things to google then to my phone. If I only had one calendar and one contact list, I would use Outlook Connector.
- 01-14-2013, 04:57 PM #7
First, you need to set up outlook with either a live/outlook/hotmail.com account and install the program below.
Microsoft Office Outlook Hotmail Connector overview - Outlook - Office.com
Within outlook in your calendar tab, you should see multiple calendars now that you have them linked to your outlook.com account. It should look something like:
Calendar (This is the calendar for your desktop outlook that you have been using)
Fred's Calendar (this is the calendar from outlook.com/hotmail.com/live.com)
You need to copy all of your information from the native outlook calendar (labeled "Calendar"), to the one designated for your .com calendar (Fred's Calendar). This can easily be done from within the desktop outlook client by clicking on calendar and then going to the "view" tab in the ribbon at the top of the screen. From there, select "change view", and then choose "list". Copy all of your appointments from the "Calendar" just like you would an excel spreadsheet and then paste them in "Your name Calendar", which should also be in the "list" view setting. Once that is done, you can change your view setting back to "calendar"
Then, from now on, un-check the box for the native desktop outlook (calendar) and check the one for the hotmail/live/outlook.com calendar (Fred's Calendar), and you are good to go. The old calendar will stay there, it will just be hidden from view. After that, just treat Fred's Calendar the same way you did your other calendar within outlook. Add all future new appointments to that calendar.
If you ever switch, just do the reverse and you will have all of your appointments back in the native desktop client calendar and can go from there.
This process should take less than 5 minutes and you will be good to go.
NOTE: It may take a couple of hours for all of your appointments to be synced between your desktop outlook, your live.com calendar, and your Windows Phone, particularly if you have many of them. Don't panic and don't think that something went wrong when appointments start showing up in your phone sporadically. Give it several hours to overnight to sync. I freaked out when I did this and thought it didn't work which caused me to have to go through the process again. Then the same thing happened and I just left it alone overnight and in the morning, everything was synced perfectly.
After that, it become a process of minutes when adding or deleting one or two appointments. Since my initial set up where I was trying to sync several years worth of appointments, I have had no problem at all and things sync very quickly.
For contacts, it is very similar. Once you link your e-mail account (outlook, live, hotmail) to your desktop outlook client, under your contacts tab within outlook, you will see three choices (contacts within your personal folders, suggested contacts, and contacts for your e-mail address). Simply copy the ones from your personal folder over to the one for your e-mail address and then just use that one from there on in. That will sync with your live/hotmail/outlook.com account as well as your phone.
I have had zero issues with either the calendar or the contacts when using this method.
My smartphone history.
- 01-15-2013, 10:02 AM #11
I guess I spoke too fast. My wife just sent me a message that her contacts are all wonky.. I think I know the cause. A fix though might be more tricky. She ended up getting 2 WP's, one personal, one work, because she wanted to keep the numbers separate. Reasonable desire. So I had to set her up with a 2nd Live account, as she already had a personal hotmail. Now I have not done anything with the new 'work' Live account in terms of linking it to her old hotmail account, but this morning, she told me that her outlook contacts now include her personal contacts. My guess is that this is because she has logged into her personal hotmail account on the same laptop as her work outlook and connector are installed. Would you agree? I dont know any other way for this to have happened. I did ask her if her 'people' listing on the phone now included her personal hotmail contacts, and as of yet they dont.
Just to clarify, it doesnt sound like she actually has personal contacts in her Outlook contacts, but rather when creating a new email, when she starts typing a name in the To: field, she is seeing both work and personal contacts show up. Thoughts?
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