[MikeInBA]

So here i am experiencing an issue where there are a bunch of songs in my Music section that are under the "#" jump icon...all without names, and cant be played. Just the play icon next to what should be the song title is showing. I got to take a screenshot so i can pick yalls brains and I get the error in the subject. It looks like its taking a screenshot, but that message appears at the top of the phone, and nothing is saved to my pictures.

any ideas?


Lumia 920.

Edit: Just tried to download a song from the store and get a "8003a99c7" error...this sucks.

[Jonny8X]

I have an error on the 8X where I go to play a "#" song and it gives me "this file cannot be played on your phone" but all I do is go back and it works fine...

[carloscancook]

I am now experiencing the same error. "Couldn't take screenshot" on my Nokia Lumia 822. Were you ever able to take a screenshot on your phone? If so, how did you fix it? You seem to be the only one on the internet with this error as well. Thanks for your help in advance.