| | 12-12-2012, 06:27 AM #1
I am trying to setup sending and receiving email on my Lumina 920, but cannot get the sending to work.
I have a Linked Inbox containing 3 email accounts: Hotmail, Google, an 'old fashioned' POP3/SMTP account. The Hotmail and Google accounts work fine, it's the POP3/SMTP account which has a problem.
The POP3/SMTP account is my main account, and receives email from pop3.demon.co.uk. Because the Demon account is an ISP account, it generally isn't possible to use Demon's SMTP server on a 3G connection, so instead I use a paid-for SMTP service with different credentials. I use mail.authsmtp.com for SMTP sending of emails, which has its own usename and password.
I've used this setup for years, on iPhones, my MacBook Pro, other computers, in Windows, Mac, and OS X without a problem. AuthMail support connection on port 25, though generally recommend to use port 2525. They also support SSL if required, although I've never used it before.
I've set all this up on my Windows 8 Lumina 920, and although I can receive Demon POP3 email, sending will not work. Checking logs available at AuthSmtp, I can see the Windows Phone attempts to connect via SSL on port 465 - even though I do *not* have SSL selected as required in the phone setup. I simply have outgoing set to use mail.authsmtp.com but it doesn't work sending email.
I've also tried changing the port used - there isn't a specific setting in the Windows Phone settings UI, but I've found this can be done my specifying mail.authsmtp.com:2525
This doesn't work either, the phone still seems to be attempting to use SSL, which is turned off by AuthSmtp by default as it has never been needed. Even if I do turn SSL on at the server end (which costs more), still no joy.
I've also read that there is another undocumented setting of specifiying SSL usage by another :param, e.g. mail.authsmtp.com:2525:0 or mail.authsmtp.com:2525:1 Still no joy in sending email.
It doesn't help that the error logging provided by the Windows Phone email client is minimal. I can't tell what the phone thinks is happenning when it tries to send an email. It just doesn't work and gets stuck in the outbox.
This is a deal-breaker - I can't keep and and use a phone that can't send emails!
It is a shame that the Windows Phone email client doesn't seem very mature. A problem that I sometimes have in accessing the same POP3 account from multuple devices at the same time is that the POP3 account will appear 'locked/unavailable' to a device checking the account if it is already in use. This is a known problem in POP3, and a reason why email is moving to IMAP. However, all other email clients simply report 'couldn't access POP3 account, please try later' or something similar. The Windows Phone client always assumes that the password supplied for the account is bad and that *has* be re-entered before trying to get email again.
I really want to like and use the Windows Phone, and had thought I could move away from the iPhone, but this really isn't helping.