- 12-01-2012, 03:28 AM #1
I am wondering if anyone else have the problem where you can read an email on your phone and it gets marked as "read" and then when you later log into outlook.com it is still marked as "unread", or where you can delete an email and it will not be deleted at outlook.com.
Anyone know how to fix this? I would rather not have to do everything twice.
- 12-01-2012, 05:00 AM #4
This is a symptom of the way active sync has been implemented both on the server and the phone. Only certain versions support instant updates on read status of an email and I dont think windows phone implements this anyway.
Sent from my XT890 using Tapatalk 2
- 12-01-2012, 06:09 AM #6
That's not how it works for me. I have an @outlook.com email address. Its my live ID account whatever I do on my phone is instantly update emails are marked read and all other folders are being synced as well. How did you set up your account? If you set it up as POP trying setting it up as exchange. If you need the server address its m.hotmail.com
- 12-01-2012, 06:25 AM #7
- 12-01-2012, 07:04 AM #8
Mine says bay-m.hotmail.com it must be by region maybe active exchange is only available in the US. I have a friends who might know I'll always him late today and post because. You could start a chat session with Microsoft CS they might be able to answer this question.
- 12-01-2012, 09:59 AM #9
My understanding is that's how the specification for EAS states it should work. It looks like MS built WP to match the specification exactly, whereas other vendors have built upon that specification with the additional functionality to sync deletions and such as they occur.
- 12-01-2012, 10:32 AM #10
- 12-01-2012, 10:46 AM #11
I can say that on three WP8 devices (a 920, an 8X, and an 820) with four different email addresses (an actual Exchange server account, Gmail, Outrlook, and iCloud) I've not seen what you're describing. Sorry, bro.
Last edited by iamtim; 12-01-2012 at 10:47 AM. Reason: accuracy
- 12-01-2012, 12:17 PM #12
Last edited by Davidkoh; 12-01-2012 at 01:30 PM.
- 12-01-2012, 03:39 PM #14
Have you tried the basic, fundamental troubleshooting steps inherent to all Microsoft products? (Restart, try again. Delete account, re-configure it.)
Also... do you, by chance, have Skype installed on your phone? If so, uninstall it, restart, and try again.
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