- 11-28-2012, 10:13 AM #1
I had no problem syncing my HD2 via active sync, to Outlook. Wa la, all of my updates were there. For the life of me I can't figure out how to do this with my new Nokia 810. Trying to talk with Nokia support is almost laughable. Any suggestions? I also don't see where I can access my Contact Groups that are in Outlook throught the phones contacts? Nokia said through my Windows Live acct. everything would be in the cloud. That's a long ways away. I want my changes made from the phone to get updated in Outlook on my PC. Thanks!
- 11-28-2012, 10:27 AM #2
We need more info.
Do you use Outlook via an Exchange server?
Do you have an existing MS Account?
The Nokia rep is correct that WP8 keeps all of your contact information in a cloud. There is no way I am aware of to sync contact directly from a PC. When I first went to WP7 I had to move all of my contacts over to my Hotmail account so they would get put into their cloud.
I would check with Microsoft. I'm sure they have some documentation on how to move your stuff.
- 11-28-2012, 10:48 AM #4
Thanks. I actually use yahoo mail but never open it. Outlook is tied to my yahoo account. All of my contacts, calendar and mail are done from my home pc using Outlook. I am trying to find out what it will take to get new info I add on my phone back to Outlook on my pc. I also need to have my current Outlook calendar info synced to my phone. I do have a windows live account.
- 11-28-2012, 10:59 AM #5
If your contacts and calendar are stored locally in Outlook, move them to your Microsoft account and setup Outlook to sync with that. Then do the same on your phone. Effectively you're making your Microsoft account your source for your contacts and calendar with both Outlook and your 810 getting the information from there, instead of having Outlook itself as the source.
Doing so will insure that if you make a change on your phone, it shows up in your Outlook and vice-versa. You could also make changes via the web and they'll show up in both Outlook and your 810.
- 11-28-2012, 11:17 AM #7
- 11-28-2012, 11:21 AM #8
- 11-28-2012, 12:05 PM #9
All of these ideas sound doable, and I'm willing to make these attempts but geesh, why can't it be as simple as it was when all I had to do was plug in my cable, active sync would pop open, synchronization would start, then finish and everything was where it was suppose to be. I really was hoping that with a newer Windows phone all of these processes would be so much easier! Wishful thinking.
- 11-28-2012, 12:27 PM #12
Thanks, just having a problem with the fact that I have to go through so many hoops to get this done. Having a hard time understanding why the work has be put on the end user. Why can't microsoft make their software work with their phone software and have that big 'ol cloud swoop down from the sky and take what it wants!
- 11-28-2012, 12:37 PM #16
It is MUCH easier in the cloud, once it is there. It is really a simple process.
Back when I was using Outlook desktop sync via AS with my Dell Axims and WM phones, it was always a crap shoot if my AS content would sync properly when switching to a new device. Half the time, it would wipe out all my data. Thankfully, I knew to make backups.
After having it in the cloud for the last 6-8 years or so, I have NEVER lost a contact across about 8 phones, 4 computers, and a tablet. I plug in the login credentials and it just works. If ever faced with the situation that I have to hard reset a device while away from the desktop, I just input the credentials and watch it populate my data instantly and have a working device with all my contact and calendar data in just a few minutes from reset.
- 11-28-2012, 12:59 PM #17
Ok, I'll suck it up. Is there a site where I can go and find out exactly the steps I have to take? I already have the skydrive acct set up through my windows live acct. and a hotmail acct that I've never ever used. I currently have my yahoo and hotmail acct both synced on my phone. Thanks again for all of the great advice!
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