11-24-2012, 09:45 AM #1
- 11 Posts
Hi everyone. I am a new user of windows phone. I feel confused about how the application updates work on the windows phone platform. I cannot find the function to force to check the application updates. Also, my Lumia 920 almost never shows how many application updates there are on the store live tile... Very frustrating. Any one has ideas about it? Thanks.
- 11-24-2012, 10:01 AM #3
- 11-24-2012, 06:37 PM #5
This. That's how we update those that we get notice of from the wpcentral app, that haven't come through the tile yet.
11-25-2012, 02:46 AM #6
- 5 Posts
Hi same issue on the lumia 920 the marketplace app never checks for updates.
Been speaking to Nokia and MS support for nearly 2 weeks now, no joy MS Think it is a Nokia issue, Nokia say it should never check for updates and to do it manually.
I pointed out the flaw and got a call on Friday from a senior design engineer at Nokia who asked me to leave the phone on 24/7 over the weekend so we can see if it picks any updates up after a restore, just checked and 2 updates are now showing, so it looks like the 920 only checks once a day, overnight, for any updates.
Not ideal as I usually switch the phone off at nights.
11-25-2012, 02:53 AM #7
- 51 Posts
This update stuff has been very sporadic with the Windows Phone 8 on my 920. It currently shows 9 updates, but that was because I manually go into each apps forcing it to check for updates. Even leaving it running 24 hours for the last few days wouldn't pick up a single new update, even though there are 9 waiting.
12-16-2012, 09:19 AM #11
- 11 Posts
Some of the apps wont be in the Microsoft Store as they are part of the exclusive Nokia Collection.
Go here and use Bing Vision to identify the QR codes to install them:
Nokia Windows Phone 8 App Updates - Nokia Support Discussions
12-24-2012, 05:05 PM #12There is an issue with WP8. I just chatted with Microsoft tech help and they said there should be a fix for this sometime in January but he wasn't sure. I won't be holding my breath. I've had my Lumia 920 since November and have NEVER received notification for an update. So all you people who have been complaining about this are right. There IS a problem.
- 10 Posts
Here are the answers I got during a chat with a Microsoft tech agent:
"If i understand right, you're needing help with your application updates? Definitely a known issue with the series 8 at this point. The Live Tiles on your device will prompt you for an update if you go to the store manually, but at this point the rollout fix is planned just not available as of yet. Found that you're not the only one having this issue as of late. 7.5's still update just fine, just not the 8's. I'll add your account as one of the known issues with it and ultimately as soon as an over-the-air update occurs for the device, it should resolve your issue. They're estimating mid January still, but again that's just an estimate."
Last edited by Nelman; 12-24-2012 at 09:52 PM.
- 01-28-2013, 11:53 AM #13
Don't mean to bump this but this is still an issue for me. I have tried restore, manual syncing everything. We should all talk to support to get them to log this so it will hopefully speed up the turn around for a fix. More people that give the feedback the higher of a priority it will be?
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