- 11-09-2012, 07:12 AM #1
I preordered my Lumia 920 online because it said it would be here by today (9th) but FedEx tracking shows Monday now. Has anyone else had a broken promise delivery date on theirs too?
Also, is AT&T trustworthy to refund my order if I decide to refuse delivery and just go to the store today to get the phone?
11-09-2012, 07:33 AM #2
- 700 Posts
If its already shipped you can't cancel it now.
And if you purchased a color other than black or red you won't find it at the AT&T store..Pastor of All Saints Lutheran Church in Mason, MI
God's work, our hands.
Preaching the Gospel.
Holding a Windows Phone.
- 11-09-2012, 10:35 AM #7
Seems like AT&T is still delivering the excellent customer service for which it is renowned! :D
Mine was "supposed" to ship yesterday. Even got a (wrong) "your order has shipped" email with a tracking number. Called and they said it's still being "processed" in the factory. I demanded they cancel it, since I was told I'd get it shipped yesterday (and I paid for overnight shipping), and they refused to cancel it. We'll see if it gets here today or tomorrow. If it doesn't, I am going to call the credit card company and demand the order be cancelled that way.
Bad, bad service.
- 11-09-2012, 12:28 PM #9
Hey gsquared, I'd like to sell you a Ferrari for just $60,000 (1/3 price). I will deliver it to you tomorrow.
You're in! Great! I've got the loan out, just sign here.
OK, now I have some bad news.
It won't be coming tomorrow, it will be coming sometime next week. Hopefully. Or I may cancel your order.
Oh, and it's not a Ferrari, it's an Audi A4. What? Well, sure, it's not a Ferrari, but an Audi is a great car.