- 12-13-2012, 11:07 AM #1
Hello, I just updated my Nokia Lumia 800 to WP 7.8 with 1750.823.8858.12460 firmware, variant RM-801 VAR EURO1 GB CV MCYAN (059M539) using Nokia Care Suite.
It has been installed without any problems but when I turned the mobile on it asks me for PIN code and then for PUK code.
I am on O2 pay & go. I was trying to solve this problem with someone from o2 customer service, he was sure that he's giving me the right code but it was not working.
When I try to put this micro sim card to the other mobile, then it works and different phones does not require any codes. It is something wrong with my lumia 800 after that update.
What to do now?
- 12-21-2012, 01:45 PM #9
My Dad's Android had this problem. I used another phone to call my service provider which was T-mobile and asked for my dads PUK code. I put the code in and then it asked me to make a new one so I put a 4 digit code I could remember. Then, I went to the phone's settings and disabled the option for the phone to always ask for the PUK code everytime I turned the phone on. I don't know if it's the same for Windows Phone, but I hope it helps.
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