- 07-10-2012, 02:18 PM #1
So there are issues with the Zune Marketplace - see my post yesterday - my marketplace and also artist bio and related artists no longer work on my lumia
The problem is deeper .. it's not working on the zune desktop either .. try it yourselves .. go to your music collection and select an artist .. then click on the 'more about ...' .. it used to take you to the zune marketplace to give you a bio and related artists -- this is probably where the phone is going too ..
You will see that it's broken .. for one of two reasons I speculate
1 - that whole FBI/internet thing that's apparently broken the internet
2- they're transitioning everything over to the "NEW" microsoft music service and they've disconnected this service from the zune desktop
if it's #2 - then hopefully this is an oversight and they will fix the links so that existing folks with zune desktop and windows 7.x phones get their functionality back
what concerns me is that they're not going to fix this and the answer will be to 'migrate' to MS Music - Zune is dead
Will they will patch the hooks for "MS music" into windows 7.5 / 7.8 - if not then it looks like we're getting left out in the cold from a music perspective and our phones now become just a basic mp3 player and we lose all the extra bits that made the zune media player so cool
I opened a support session with them last night on it and they said that it was not working for them either .. so even their own internal zune support folks are clueless as to what is going on .. incredible:mad:
07-10-2012, 02:51 PM #3
- 281 Posts
All seems to be working as normal for me (UK); maybe it's just a regional problem.
I don't recall ever seeing an artist bio either on my phone or through the desktop software, but clicking "more about..." brings me to the right artist page and a list of their other albums. That's both on phone and desktop. (See attachment).
And before this turns into yet another tedious panic driven thread; of course WP7.8 will receive an updated music app to link in with Xbox Music - assuming that that is even necessary. The infrastructure is all there already anyway, Xbox Music (or just Music for other Windows 8 release preview users) is little more than a re-skinned Zune built into the OS.
- 07-10-2012, 03:20 PM #5
it would look something like this picture - (found online - not at my desk at the moment)
that kind of information has totally disappeared from my zune desktop - so i am thinking the metadata it's pulling in is either broken due to the migration to microsoft music *or* something else that's failed .. the zunesupport twitter seems to indicate it's affecting a lot of people and as the windows phone hooks into this - its affecting that too (which was where I initially discovered the problem)
hopefully it's just a temporary outage - and not a "cut zune off at the knee's" type of thing
07-11-2012, 01:15 AM #6
- 78 Posts
I've been having a lot of issues with Zune lately. I've never liked Zune to begin with but that's another story. Recently songs have gone missing on my phone and the other day I deleted a playlist that contained songs that were on my phone before I made the list and half the songs were deleted. Hopefully this is due to a change being made and not just Zune acting up.
07-11-2012, 11:23 AM #7
- 2 Posts
My Lumia 800 and Zune Software from the last two days haven't been showing the artist bio part. I ended up refreshing both phone and software and now it seems I can't even download artist backgrounds that I already had. :(
Furthermore, when I select "Marketplace" for an artist in my collection, it just doesn't do anything. More annoyingly, when I query the same artist in Marketplace I see the list of albums including the one in my collection, however my phone seems to think otherwise...
I'm talking about artists like The Doors, Whitesnake, Ozzy... etc.
Hope for a quick resolution from MS!
- 07-11-2012, 03:42 PM #9
my fear is that the bigger picture is that this is all part of the windows8/zune/phone rebranding/move and that all that Zune (and inherently the WP7.x) functionality is going to be put out to pasture with this scaled back functionality ..