Welcome to the WPCentral Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 2 12 LastLast
Results 1 to 25 of 27
  1. sandman's Avatar
    Member

    Posts
    52 Posts
       #1  
    So yesterday facebook said it was having problems logging in. I logged into the site and saw my platform applications was off. How it's worked this long I'm not sure. So I turned it on. Now, I can get status updates and contact syncs, but I can't seem to pull down any pictures of any kind. I don't get contact pictures, status update pictures, photo album pictures, nothing.

    The facebook sync says the following:
    facebook error

    not updated
    We're having a problem connecting. Try again later.
    Last tried 3 seconds ago
    Error code: 80072EFF

    I found this article and it has not helped:
    Error message on Windows Phone 7: "Facebook error"

    I have tried everything short of resetting my phone including switching to wifi, deleting and recreating the facebook account on the phone, checking all my settings on the facebook website.

    checking the Windows Phone app on facebook it is showing everthing synced as of today with the exception of "News Feeds" and "Photos uploaded by me". Those 2 were last updated 2 days ago.

    Note the facebook app is working just fine.

    Has anybody else seen this issue?

    Any thoughts?

    Thanks in advance.

    Edit*
    I posted the issue on the MS forum here:
    http://answers.microsoft.com/en-us/w...=1300563433335
    Last edited by sandman; 03-19-2011 at 06:19 PM.
  2. Jay Bennett's Avatar
    Resident Developer

    Posts
    1,046 Posts
    #2  
    Yeah seeing exactly the same issue as of early this morning, if you try and force sync you get "not up to date" and if you delete and add the account again you get "attention required".

    I've not changed any settings so looks like a server issue, I'll get on to the support channels now
    Last edited by JayTBennett; 03-19-2011 at 02:50 PM.
    Thanked by:
  3. sandman's Avatar
    Member

    Posts
    52 Posts
       #3  
    Yup.. sounds like the same problem.
  4. #4  
    Odd, mine is working perfectly fine, as well as my partner's device.

    Richard Edmonds
    UK Editor - Windows Phone Central
    Email: rich@wpcentral.com
    Twitter: @RichEdmonds
    Socl: RichEdmonds
  5. Jay Bennett's Avatar
    Resident Developer

    Posts
    1,046 Posts
    #5  
    That is strange, could be a selective server issue, have you tried forcing a sync in the email & accounts screen and if so does it complete?
  6. #6  
    Syncs okay when forced, have you tried both on WiFi and 3G by any chance? Not sure of Facebook's infrastructure, so I couldn't possibly comment on whether it's a server-side issue. Please keep us updated with this and if the problem continues through to tomorrow we'll whip up an article.

    It would be great if anyone reading this thread could also run quick tests on the People hub and their Facebook synchronisation profile (email & accounts) to see if they run into any problems.

    Richard Edmonds
    UK Editor - Windows Phone Central
    Email: rich@wpcentral.com
    Twitter: @RichEdmonds
    Socl: RichEdmonds
    Thanked by:
  7. Jay Bennett's Avatar
    Resident Developer

    Posts
    1,046 Posts
    #7  
    Yeah tried on both, error code 85FB5300 coming back every time
  8. lynx#WP's Avatar
    Member

    Posts
    2 Posts
    #8  
    Hello folks,

    I just registered to say that i got the same error.

    In the Contact Hub, the photos posted on facebook are grey, and when I click on it, it says "Unable to get the picture, please try later" or sthg like this.


    Exactly the same problem as your, sandman...


    (Sorry for my english, I'm french...)
    Thanked by:
  9. sandman's Avatar
    Member

    Posts
    52 Posts
       #9  
    Could be a Facebook issue. I just logged in to Facebook from my pc and was greeted with this message at the top of the page.

    "Something Missing? Don't Worry!
    You may not be able to see your profile picture or applications right now due to a temporary technical glitch. We should have this fixed very shortly. Sorry for the inconvenience."
  10. sandman's Avatar
    Member

    Posts
    52 Posts
       #10  
    Forcing the sync for me has almost always returned an 80072EFF. Interestingly enough under email and accounts is was saying "not up to date". Now it's saying "Attention required". The error message is still the same as I posted above.
  11. wrong's Avatar
    Member

    Posts
    12 Posts
    #11  
    mine is working just fine. I updated my FB app a couple of days ago. Wasn't having problems before that either
  12. kraftykid's Avatar
    Member

    Posts
    1 Posts
    #12  
    Same problem here.

    Text-based updates from friends show up fine in the People Hub, but images do not.

    Samsung Focus, ATT, fwiw.

    I must say that I'm getting a bit tired of this phone and the issues behind it. My wireless sync with Zune decided it doesn't want to work anymore, too. Should have stayed with ....
  13. #13  
    From the Microsoft KB: Error message on Windows Phone 7: "Facebook error"

    Basically says: "you're fooked". I'd pin this to a Facebook connection problem. Some people have been experiencing issues with synchronisation due to their Facebook profiles being in https etc. I will dig deeper on this and try locate some information or a potential fix. For now, I would try re-add your Facebook account (if not attempted already - annoying to do so I know) or wait for a while to see if it's rectified.

    Richard Edmonds
    UK Editor - Windows Phone Central
    Email: rich@wpcentral.com
    Twitter: @RichEdmonds
    Socl: RichEdmonds
    Thanked by:
  14. sandman's Avatar
    Member

    Posts
    52 Posts
       #14  
    Quote Originally Posted by RichEdmonds View Post
    From the Microsoft KB: Error message on Windows Phone 7: "Facebook error"

    Basically says: "you're fooked". I'd pin this to a Facebook connection problem. Some people have been experiencing issues with synchronisation due to their Facebook profiles being in https etc. I will dig deeper on this and try locate some information or a potential fix. For now, I would try re-add your Facebook account (if not attempted already - annoying to do so I know) or wait for a while to see if it's rectified.
    Good call on the https. I won't say it's entirely fixed, but it's much better. I turned of https in my facebook account settings and now images are downloading. The facebook sync is still giving me:

    "Attention required:

    Facebook error
    Not Updated
    We're having a problem connecting. Try again later.
    Error code:83CF3105"

    But most everything is working now. Picture are coming down in the pictures hub, in the status updates, and on the contacts. A few of my contacts don't have their picture. But when I click on them the picture syncs down.

    I've had https on my facebook account settings since they introduced it. Not sure why it's causing an issue now.
  15. sandman's Avatar
    Member

    Posts
    52 Posts
       #15  
  16. Jay Bennett's Avatar
    Resident Developer

    Posts
    1,046 Posts
    #16  
    Hmm, turning off https, then removing and re-adding the Facebook account does seem to have worked around the problem, but this is definitely something that needs fixing. We shouldn't have to compromise security for functionality
  17. lynx#WP's Avatar
    Member

    Posts
    2 Posts
    #17  
    The "https" stuff worked fine for me... The pictures are back, but like Sandman, I still got the error code 83CF3105...
  18. sandman's Avatar
    Member

    Posts
    52 Posts
       #18  
    Today my facebook sync status has no errors. I may try turning https back on later and seeing if it reproduces.
  19. #19  
    Glad it's now working for you sandman, did you attempt to test with https turned on?

    Richard Edmonds
    UK Editor - Windows Phone Central
    Email: rich@wpcentral.com
    Twitter: @RichEdmonds
    Socl: RichEdmonds
  20. sandman's Avatar
    Member

    Posts
    52 Posts
       #20  
    I turned https back on today. Attempted to sync facebook on my phone and it failed. Turned it back off and it still failed, but like before within a few hours after turning https off on facebook my sync was completing successfully.
    Thanked by:
  21. Loiselle's Avatar
    Member

    Posts
    212 Posts
    Global Posts
    266 Global Posts
    #21  
    My friend just purchased the HTC Arrive yesterday, and was having teh same issues all night. Today, boom, works like a charm. Odd.
  22. ctt1wbw's Avatar
    Member

    Posts
    142 Posts
    Global Posts
    2,215 Global Posts
    #22  
    Does the people hub notify you or show you if you have new messages or replies to anything?
    Let's go, Tar Heels! Follow me on Twitter @ctt1wbw
    My pathetic blog: www.sk1wbw.wordpress.com
  23. #23  
    Quote Originally Posted by ctt1wbw View Post
    Does the people hub notify you or show you if you have new messages or replies to anything?
    Not that i'm aware of, no.

    Richard Edmonds
    UK Editor - Windows Phone Central
    Email: rich@wpcentral.com
    Twitter: @RichEdmonds
    Socl: RichEdmonds
  24. 1jaxstate1's Avatar
    Member

    Posts
    3,234 Posts
    Global Posts
    3,453 Global Posts
    #24  
    I have a crazy question. Why doesn't the Facebook app have proper PUSH notifications. It can't be due to not have access to APIs, hell it's MS own app, surely they have access to all the APIs needed.
  25. ctt1wbw's Avatar
    Member

    Posts
    142 Posts
    Global Posts
    2,215 Global Posts
    #25  
    I don't know, either. I tried activating sms notifications from Facebook and those don't work worth a crap, either.
    Let's go, Tar Heels! Follow me on Twitter @ctt1wbw
    My pathetic blog: www.sk1wbw.wordpress.com
Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions