09-11-2013, 09:26 AM #1
- 183 Posts
So I've been trying to setup my corporate email via ActiveSync on my Surface Pro but it doesn't work. When I setup the email I get:
We can't sync [email address] because this PC can't meet its mail server's security requirements
- This server requires Exchange ActiveSync policies that this PC can't enforce
In speaking with our Exchange Administrators, they stated
The implement of ActiveSync was approved for use some time ago. It doesn’t matter which endpoint device is used so long as it supports and complies with ActiveSync. VPN connectivity is handled differently and only IOS is supported at this time.Microsoft does not read these Forums. Please go to the Windows Phone Suggestion Site and make your voice be heard.
09-11-2013, 02:38 PM #3
- 183 Posts
I'm really aggravated by this. ActiveSync is a damn MS protocol and I will not work on their Windows 8 OS.Microsoft does not read these Forums. Please go to the Windows Phone Suggestion Site and make your voice be heard.
09-11-2013, 02:44 PM #4
- 1,027 Posts
I would bet they have a group policy in place blocking out devices. I've seen that before..
10-15-2013, 06:19 PM #5
- 2 Posts
Your device does not synchronize with your corporate Exchange server because most likely one of the ActiveSync policies requested by Exchange is - get this - SD card encryption. For some reason one of the default policies on Exchange includes this setting, and its very commonly applied to hand held devices. Now on a device like the 920 which does not have an SD card slot, its a moot point but the operating system still responds it cannot enforce this policy setting. You can negotiate with your information technology group to create a special ActiveSync just for your device. If you're lucky you will get what you want.
Ironically, on Apple devices, iOS just 'lies' that yes it can encrypt SD cards when as you know there is no such thing on these units.
On Android, many devices supports all ActiveSync policies natively (and Microsoft charges them for the ActiveSync license). But most folks prefer to install an application like TouchDown which enforces the policies in a separate data space (like PIN, encryption, remote wipe, etc). TouchDown is also available as an immersive application on Windows 8.
WP 6.5 used supported all the ActiveSync policies. Sadly there does not seem to be any progress on this issue which is why Windows Phone 8 remains a consumer oriented device.
10-16-2013, 11:19 AM #6
- 82 Posts
I have connected both the RT and Pro to our Exchange without issue. Both via Outlook 2013 and the built in mail client.
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