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  1. Bearach's Avatar
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    #26  
    Quote Originally Posted by MDak280 View Post
    No, I haven't contacted Microsoft yet. I want to try this on my dad's laptop before I contact Microsoft, I just haven't had the chance to do so because I've been busy. If it doesn't work on my dad's laptop then I'm thinking there's a problem with the product code and then I'll contact Microsoft.

    I was also thinking it might be a problem with my drivers. I might have to update them but I don't know which ones need to be updated.
    I'll get a list of drivers for you.
  2. Bearach's Avatar
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    #27  
    Quote Originally Posted by MDak280 View Post
    No, I haven't contacted Microsoft yet. I want to try this on my dad's laptop before I contact Microsoft, I just haven't had the chance to do so because I've been busy. If it doesn't work on my dad's laptop then I'm thinking there's a problem with the product code and then I'll contact Microsoft.

    I was also thinking it might be a problem with my drivers. I might have to update them but I don't know which ones need to be updated.
    DOUBLE POST

    Most of the drivers for your laptop are from Intel. You can go to www.intel.com and try their auto-scanning tool to search for drivers. Graphics, chipset, and network are all Intel based.
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  3. MDak280's Avatar
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       #28  
    I ran the automatic check from Intel, and it gave me an upgrade for the WiFi driver and Wireless Display software. Ran the set up and I got the same error, so I guess it isn't the drivers. I'll get back once I have the chance to try this on my dad's laptop.

    So, if it does work on my dad's laptop, I can burn the ISO to a blank CD and it should be able to install on my laptop, right?
  4. Bearach's Avatar
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    #29  
    Quote Originally Posted by MDak280 View Post
    I ran the automatic check from Intel, and it gave me an upgrade for the WiFi driver and Wireless Display software. Ran the set up and I got the same error, so I guess it isn't the drivers. I'll get back once I have the chance to try this on my dad's laptop.

    So, if it does work on my dad's laptop, I can burn the ISO to a blank CD and it should be able to install on my laptop, right?
    Yes you can, however your Dad's laptop must be running the right architecture. If you run the setup to create the disk on 64bit, you'll get the 64bit edition, and if you do on 32bit, you'll get 32bit edition. You may be better using your laptop, on your Dad's network.
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  5. MDak280's Avatar
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       #30  
    Quote Originally Posted by Bearach View Post
    Yes you can, however your Dad's laptop must be running the right architecture. If you run the setup to create the disk on 64bit, you'll get the 64bit edition, and if you do on 32bit, you'll get 32bit edition. You may be better using your laptop, on your Dad's network.
    My laptop is 64bit and I'm pretty sure my dad's laptop is as well. But I'll check to be sure. If it isn't 64bit though, then what do you by use my dad's network? I think I'm misunderstanding the term network. Our laptops are both running on the same WiFi network.
  6. Bearach's Avatar
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    #31  
    Quote Originally Posted by MDak280 View Post
    My laptop is 64bit and I'm pretty sure my dad's laptop is as well. But I'll check to be sure. If it isn't 64bit though, then what do you by use my dad's network? I think I'm misunderstanding the term network. Our laptops are both running on the same WiFi network.
    Ah, then you're both on the same network. I guess use your Dad's laptop to see whether it is a problem with your Windows installation which is preventing you from downloading the OS. If you can download on your Dad's laptop, then your laptop has an installation problem, and if you can't, it just reinforces that the problem could lie with your ISP IP Blocking the download service. If your Dad's laptop can download, then your installation problem can be bypassed (as long as your Dad's laptop is running a 64bit OS).
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  7. MDak280's Avatar
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       #32  
    Yeah I have a feeling it's a problem with my laptop, but I'm not sure why... If it is an ISP problem then that sucks, but I could try taking my laptop to a friend's house and see if it'll work there. Thanks for all of your help, I'll keep you updated!
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