[Simon Tupper]

Why can I run Windows 8?!
It is stuck at the Windows 8 logo after the first boot every single time!

Here are my specs...

[berty6294]

I dont speak french but i doubt its a specs issue. Is this a legal copy you just purchased today?

[stmav]

Are you running it on a computer or in a virtual machine?

[Simon Tupper]

I dont speak french but i doubt its a specs issue. Is this a legal copy you just purchased today?

I purchased it through microsoft's site

[Simon Tupper]

Are you running it on a computer or in a virtual machine?

on a computer

[stmav]

Clean install or upgrade? Like berty said, your numbers look good. I've seen lower run fine.

[Simon Tupper]

Clean install or upgrade? Like berty said, your numbers look good. I've seen lower run fine.

Upgrade, should I only keep personal files or start over?

[berty6294]

Im not positive cause idk how these upgrades work. I mean previously did you have a legit version of windows running?

[stmav]

When it's on the windows screen, is that all there is, or is there dots in a circle? Plus is the hard drive light on your computer doing anything, like there is disk activity?

[Simon Tupper]

@Berty Yes, I never hacked anything into a pc I always paid for what is inside it

[Simon Tupper]

When it's on the windows screen, is that all there is, or is there dots in a circle? Plus is the hard drive light on your computer doing anything, like there is disk activity?

There is only the microsoft logo and the fans in my tower get crazy.
But my PC starts in safe mode, could it be the issue?

[stmav]

Did it always start in safe mode?

[Simon Tupper]

Did it always start in safe mode?

Yes

[palandri]

I am downloading the Win8 upgrade right now. Did your upgrade download look like mine?

[Simon Tupper]

I am downloading the Win8 upgrade right now. Did your upgrade download look like mine?

Click to view quoted image

exactly the same, it's a legit one... I really don't get it... (I live in quebec) it was available a 10 pm so I was able to try twice and it didn't work

[stmav]

How did you get from safe mode to normal operating system?

[Simon Tupper]

Through Start > Run > MSCONFIG
I think

[stmav]

What os does it come up in in safe mode? And does it still do that?

[XENOPHOS]

Did u download RTM it normal...in ur spec sheet it says AMD...

Sent from my RaZr HD.

[Simon Tupper]

I downloaded the only one that was available I don't understand your question

[Simon Tupper]

Did u download RTM it normal...in ur spec sheet it says AMD...

Sent from my RaZr HD.

my processor is AMD is that a problem with W8?

[stmav]

Simon, it really shouldn't boot in safe mode. Since you legally bought it, I would contact microsoft for help. I could tell you some things to check in safe mode, and how to get it to not boot in safe mode. But you might be better off letting them help you. I'd hate to see you lose any personal data.

[Simon Tupper]

Simon, it really shouldn't boot in safe mode. Since you legally bought it, I would contact microsoft for help. I could tell you some things to check in safe mode, and how to get it to not boot in safe mode. But you might be better off letting them help you. I'd hate to see you lose any personal data.

Mkay, but I made it boot in safe mode since I always did with windows XP

[stmav]

Safe mode doesn't run all the drivers and doesn't have network support. It's possible that on the upgrade it needs to go out and check things on the internet, which it can't in safe mode.

[Simon Tupper]

When I boot my PC it start with 2 options
Windows 7
or
Symantec

After the first boot of windows 8 installation there is 4 choices
Windows8
Windows 8 installation
Windows 7
Symantec
(none of these worked, I had to figure out how to make it work so I selected windows 7 and hited CTRL + ALT + DELETE and it said Windows 8 could not complete, both times)


(I walways asked a pro to set it this way so I don't screw everything up)