- 10-17-2012, 08:28 PM #1
My 4 1/2 year old son just purchased a $4.99 game without my permission. We have an old iPhone 3G that's used to control our music system and play a few games, which he refuses to use with anymore because it's so slow...plus the Lumia has a much bigger screen.
I rarely buy apps. I download the free ones and play the trial versions. My iPhone would prompt you for a password, so I assumed there'd be enough hoops to jump through trying to buy a game on my WP. Shame on me for assuming!
Is there a way to password protect making purchases? I can't let him play with the phone anymore, which really sucks, not to mention the hour I had to spend on the phone trying to get the charge reversed. You get an email confirmation that says what you were charged, along with an VERY helpful link to Windows Phone (United States).
So it's an xbox game right? The billing does go through xbox, but they have no idea what to do with windows phone. I have been really happy with WP, until now. I'm so disenchanted! WTF Microsoft? What if he had purchased hundreds of $$ worth of games?
Sorry for the rant but between four different Microsoft help desk's, no one knew anything! Seriously! Nothing about windows phone. If you're going to allow charges without password confirmation, give me a number on the email confirmation!
I found this too: Password or pin for Marketplace purchases
- 10-18-2012, 07:37 AM #5
I find it stupid as well. I don't think the comments saying that allowing a child to play games on your phone without disabling the antennas is a good solution either. So I can either not let me kid play with my phone when I want them to be able to, or I can turn off every connection possibility my phone has so I am in the dark if anything comes up?
- 10-18-2012, 07:57 AM #6
Our two year old grandson plays on my wifes iPad and we have to watch him as he pushes buttons and almost buys add on games to his favorites so its not just a WP issue. I dont know if the iPad has some way of blocking that but it appears that it does not.Your smartphone is only as smart as YOU let it be!
- 10-18-2012, 08:27 AM #7
Just my 2 cents.
- 10-18-2012, 09:00 AM #8
I'm not the only one who feels this way. Look at the link I posted. Additionally, most people do not password protect their phone in the first place (mine is now). What if someone stole your phone and intentionally bought up everything in the marketplace just to be an a$$.
I let my son play with the phone because he loves playing games. If I were a kid, I'd want the same thing. I hope MS brings the kids corner to WP 7.8.
- 10-18-2012, 09:03 AM #9
10-18-2012, 09:17 AM #10
- 189 Posts
Either way, my wife and I refuse to let our daughter play with our phones/ipad/computers. We grew up just fine without having a game in our hands at all time and so will she. Just our way of thinking - as she gets older, we don't want to have to give her a phone at dinner time so she'll be calm... so on and so forth.
- 10-18-2012, 10:49 AM #13
He does still play with the iPhone sometimes, but he'd much rather use my new phone. He's a kid, but he's MY kid and shares a lot of my sentiment about using technology. Hate on me if you want, but I feel that allowing him to use technology will benefit him in many ways. I only wish there were more safeguards in place.
I originally posted here because I needed to vent and I thought this community would be able to offer some advice or a workaround. Instead, I get snide comments about my parenting. If you think it's nice to comment through the ambiguity of the internet and not offer helpful advice, I'll have to live with that. Otherwise, anyone have something useful to offer?
Here, I'll start. If you get charged for purchasing something unintentionally, call this number (Games for Windows Live / XBox) and choose the billing option: 1-877-274-4349. They were able to reverse the charge.
- 10-19-2012, 03:04 PM #15
I did not get to even have that in my hand all the time. It used batteries that didn't recharge by USB. Other than that, the reason you didn't grow up with something like your daughter has the chance to is because it didn't exist. If your parents were even lower class they would have been able to get you something like your phone for you to play with.
Glad my parents let me play a game and use my imagination to think I was controlling an actual football player even though it was really just a lightbulb dot. My girls do not get the phone anytime they want it either. Not like OP was saying he just wants to be able to throw his phone at his kid to keep him from bothering him, but nice take on it.
What shocks me is that some of the posters think their parents kept an eye on them every waking moment of the day. My parents said, "go play" and did not check on me every 30 seconds to make sure I had not bought anything. Mostly because I couldn't. Why do kids today need constant supervision and guidance? I let my girls just play how they want and explore and learn together. They don't need a guiding hand all the time, just like I didn't.
10-19-2012, 03:48 PM #16
- 189 Posts
Anyway, back on topic, I do hope the OP does find a solution to his problem and wish I could be of more help.