01-28-2014, 06:53 AM #1
- 10 Posts
Polaroid GL10 Grey Label Mobile Printer.
I am having trouble printing with my GL10. I can connect (pair) with my Nokia Lumia 928 Windows Smartphone but it will not hold the connection.
When the printer connects to my phone, the status in my Bluetooth settings list the printer as connected but it only stays connected for several seconds and then it disconnects.
I followed all the directions in the printer manual – installed and charged battery, installed paper with Blue Smart sheet on bottom facing down as described. It read and then ejected blue sheet
But still cannot send to printer because it won’t stay connected.
The reason I purchased this printer is because Polaroid advertised (also states in the Printer Manual) that it is Windows Phone Compatible!
Please help me figure this out!
01-28-2014, 07:05 AM #2
- 356 Posts
If I connect to my PC the same thing happens. If I send a file from my PC to my phone or vice versa however, it connects, sends and then disconnects. The new way seems to be to connect only when necessary, to save power I assume. I don't think that's your problem. Look to the Polaroid app, as that is likely where your issue is I'm guessing. Try the Polaroid forums, you may get useful advice there.
01-28-2014, 10:40 AM #3
- 10 Posts
Just got off phone with Polaroid Tech Support and convinced them that their printer does not work with Windows Phone 8 phones! They had several reps with Windows phones there including the Nokia 928 and none of them could get it to work either!!! All I got was an apology but am stuck with a printer that isn't compatible with my phone as they advertised!
Don't trust Polaroid Products!
02-06-2014, 11:25 AM #4
- 32 Posts
This is a total shot in the dark but is your bluetooth on your phone already on when you try to connect to printer or do you turn it on when you get near the printer. The only reason I ask is because I've noticed that with a couple things I have if the bluetooth is already on (on the phone) then it will stay connected, but if I try to turn on bluetooth after i get near the device for some reason it doesn't stay connected. Not sure why yet. Also check to see if your printer has any firmware updates that might help.
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