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  • 5 Post By FishirOne
  1. FishirOne's Avatar

    10 Posts
    Hey WPCentral, after figuring out how to solve an issue I've had with my Lumia 920 i thought i would contribute to the community in case other people run into this problem.

    My Nokia Lumia 920's LED flash stopped working one day. I don't know what the cause of the problem was but I noticed it when I was taking pictures. The flash wouldn't work. I tried installing Flashlight apps (several), but none of them worked. After a little bit of digging through the internet to find the problem, i found it to be a hardware problem and it should be sent to the nearest Nokia Care centre for replacement. Really, I was waiting for the next chance I got to go to the nokia centre to get it replaced. Then I was browsing these forums yesterday and reading about the Amber update. I really wanted to update but I was thinking why would I update if I'm just gonna get the phone replaced. Thankfully, I found the solution and it worked for me.

    Anyways, here's how it's done (btw don't be afraid, i know i was, but it is a very very easy process 5-10 minutes tops):

    The Problem
    The problem is that the two prongs that connect the motherboard to the LED flash on do not touch the LED flash. You can verify this if you just open up a flashlight app (SOS on) and put pressure near the LED. If the flash works as you put pressure then the problem is the two prongs.

    The Solution
    The solution is simple, we simply need to just bend the two prongs upwards so that they touch the LED metal base. That's it.

    Things you'll need:
    -Nokia Sim card Pin
    -T5 Screwdriver (2 screws is all you need to unscrew)

    Step 1: Disassembly
    - Turn off the Phone
    - Remove Sim Tray
    - Remove the 2 T5 screws at the bottom of your phone
    - Remove the back cover
    Video Tutorial:
    Just follow the video until the 2:00 mark to see how to open the case. That was probably the most nerve racking part for me, popping open the case, but it's not that hard.

    Step 2: Metal Prongs
    - The two metal prongs are now visible. They are located right next to the camera section on the motherboard. I took the courtesy to highlight them for you guys :) ;
    - These are the prongs we need to bend upwards, i did it using a mini flathead screwdriver. I just simply bent them upwards..

    Step 3: Reassembly
    - That's it, just pop the case back on to the screen, just make sure you got all the buttons lined up and pop it back into place.
    - Screw in the two screws using your T5
    - Pop in your sim tray and turn on your phone

    LED should be working now, Try it on your flashlight app.

    First and foremost is that you need to understand how simple it is, so much better than getting your entire phone replaced. It is a very simple process.

    Hope that helps!

    btw i had a question regarding the Amber update. I want to update my phone, but i'm a complete newbie to doing this. I live in Saudi Arabia atm, so if someone can link me a tutorial on how to update my phone to amber, it would be greatly appreciated!
  2. Jazmac's Avatar

    2,672 Posts
    Wow. Awesome. But being the kind of person I am, videos like this make me want to open up my phone just to look around.
  3. PrittStickFace's Avatar

    7 Posts
    I have exactly this fault. Thanks for posting the informative guide to fix it. I just need a T5 driver now! Got a T4, T6 & T7 but no T5, typical!
  4. FishirOne's Avatar

    10 Posts
    Quote Originally Posted by PrittStickFace View Post
    I have exactly this fault. Thanks for posting the informative guide to fix it. I just need a T5 driver now! Got a T4, T6 & T7 but no T5, typical!
    I had the exact opposite, T9-T5 i was relieved that the last one happened to be the T5. You probably have the rest of my tools :p

    A thing to note as well for anyone trying to do this, when popping the screen back in, make sure the volume rockers are working properly and not stiff. If they are stiff just re-adjust the case and pop it back in.
  5. PrittStickFace's Avatar

    7 Posts
    Finally got my T5 driver and fixed it in less than 5 minutes. Thanks for posting, it saved me from sending it away for days!

    Now i must stop dropping it or it will happen again!
  6. rgig's Avatar

    2 Posts
    Ugh!!! I haven't pulled it apart yet but putting pressure on the case and bingo, the LED lit up. I will get the T5 and pull it open once I am back home and not traveling!

    GREAT POST!!!!
  7. T Moore's Avatar

    399 Posts
    Fixed the flash on one of the phones last weekent. When you split the case start at the bottom
  8. rgig's Avatar

    2 Posts
    Works like a dream. Toughest part was finding a T5 and then pulling the case open. Like T Moore stated, start at the bottom.

    Great thread!
  9. btbam91's Avatar

    826 Posts
    The flash on my dad's 900 stopped working. Do you think the problem is similar?
  10. #10  
    Quote Originally Posted by btbam91 View Post
    The flash on my dad's 900 stopped working. Do you think the problem is similar?
    you should be able to check using a flashlight app and applying pressure around the led.
  11. Yakkob's Avatar

    105 Posts
    excellent post. Shame i didn't find it yesterday. I have ordered a new oem housing. Still, its good to know i have to take it apart either way. And I'm glad it's this problem and not the inner workings.
    Like your House Music from Oldskool 80's to Cutting Edge?

  12. 2lalaland's Avatar

    3 Posts
    I want to say thank you for your informative thread! I have a 920 that the flash would work intermittently & this fixed it. Very easy to do & yes, nerve wrecking taking the back cover off. All is working great thanks to you.
  13. ben jada's Avatar

    7 Posts
    Mine doesnt work if a press it, i live in Israel and nokia care doesnt exist here so...maybe i should try to replace the cover after i get a t5 but if i press it and doesnt make contact it seems is dead already...

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