- 04-04-2013, 01:26 PM #1
Seam to have come across an issue others may be having. I listen to audio books/music with a head set a lot. I fell asleep with a book playing and woke up to a phone call coming in. I disconnected the headset while it was ringing, and things stopped working. The callers couldn't hear me (unless I had them on speaker) and my mic didn't work. Music/books etc play, but cant be heard, not even on speaker. The volume rocker visibly changes the volume but has no effect. Key sounds I should be hearing such as typing etc don't play. I did a soft reset with no change. I did a hard reset which bricked my phone. So... I went and got another 920 exchanged at ATT. This phone worked fine... until the same thing happened. Now with my second phone.. its exactly the same except now I cant play anything even through a plugged in devise because as soon as I plug something in, the volume numbers race down to zero every time. It won't let me turn it back up unless I restart, but since as soon as I plug something in, Im right back where I started from.
This this is the second phone doing the same thing. Is there a fix (in the works) or do I really need to go and get a third phone??
- 04-04-2013, 06:04 PM #3
Thanks, but I've done several soft resets, as well as hard resets to no avail. As far as the type of headset, the effects may have started with specific kinds (happened with two different brands), but I still have no speakers, mic nor abiliy to hear phone calls/music etc with no headset. Only thing that works is taking a phone call bia speaker phone.. which is strange since the speakers wont play anything else.
- 04-05-2013, 07:07 AM #10
It sounds like you're going to 920 #3. Sorry mate :(
- 04-05-2013, 11:39 PM #11
Well, I've tried everything I can find to do with no success. I guess I'll be making a trip to the warranty department of the closest ATT store to see what my options are. I hate to say this, but I'm probably going to try and get a different make phone; maybe a note 2. I love my 920 but going on my third one isn't exactly a confidence builder. Thanks for the assistance.
04-06-2013, 12:29 AM #13
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