[gbbg]

My 3rd Lumia 920 is suffering from a weird issue of registering phantom touches on the back button. All of a sudden, when in the middle of an app, it exits and brings up the multitask screen (which is usually brought about by long-pressing the back button). It's annoying especially during messaging because it exits the app and takes me to the home screen and then the multitask screen. No hands, fingers or objects anywhere near the back button!
And to add to it, I can actually hear the tactile feedback-ish sound when this occurs. It started right out of the box but went away a little while later. And even now it comes occasionally exacerbating any difficulty in trying to get a problem resolution from either AT&T or Nokia.

Anyone else noticed this? There were at most 2-3 people who had the same issue and posted on Nokia support forums. So my hopes for a response are already low.


Portico, Super-sensitivity-OFF, AT&T, Yellow, 3rd replacement device.

[Huime]

flash a new copy of OS and see if the problem persist. If yes then get a replacement.

[gbbg]

Will see how long I can tolerate this. Hard reset isn't exactly an easy-breezy process on WP8. Thanks though

[galw]

I had the same problem when charging my Lumia with 220V USB charger that I guess was defected.
the ghosts disappeared after I replaced the charger......

[jchapman01]

I also had this problem with my HTC Titan. For some reason the aftermarket car charger would cause the phone to act as if I was holding down the start button and bringing up the TellMe interface. Switching out the charger fixed the issue tho. Now I'm using a 920 and its awesome!

[MacDaMachine]

Metroradio causes my phone to randomly bring up tellme. No other app.

[walter1832]

At least it's not, Episode VII: Revenge of the Random Reboot

[Bartdog]

had an issue with my L900 where, after an unlock, it thought I was doing a long press on both the back and the home buttons, causing the phone to go to task browse or voice commands. I would avoid this by pressing the search button upon unlock. no such problem on the l920 so far. Have had it lock up on me two times and had to do the volume down/lock button reset.

[gbbg]

Interesting..

[gbbg]

The problem's frequency has increased. I think another visit to the customer care is due soon

[gbbg]

Talking to Nokia Care on Twitter and they want me to hard reset my phone. Sigh.