- 02-20-2013, 09:45 AM #1
So, I purchased the 920 yesterday to replace a lost iPhone 5 and I now can't receive iMessages from iPhone users. I can send to them but can't receive back. No issue with non-iPhone users. AT&T support has informed me that this is an iMessage issue and just sends me to the Apple support folks.
Is there anyway to resolve this?
02-20-2013, 10:30 AM #9
- 188 Posts
This is an iMessage bug, not a WP thing.
The Apple Bug That Let Us Spy on a Total Stranger's iPhone
- 02-20-2013, 10:35 AM #10
It isn't a bug really...it is just in their contacts.
IIRC....I thought on iOS you had to mark wither each contact owned an iPhone or not, and if they had an iPhone it unlocked iMessage and FaceTime. They just need to remove the marker that says what type of iPhone you have and it should fix it. The suggestion of completely removing the contact does that same thing, just a more difficult process.
- 02-20-2013, 10:38 AM #11
Ok, this is maddening now. My brother deleted my contact on his iPhone and re-added me but I still can't receive a text from him. however, his wife just bought the new HTC Windows phone and is able to receive imessages. Would it have anything to do with the fact that online when logged into my AT&T account it still shows me as owning the iPhone. Customer Support said it take 24-48 hrs before that switches over. Not sure why that would have any impact though.
- 02-20-2013, 10:39 AM #12
This happens because iMessage is still activated for your number so when other iPhones text you it sends iMessages rather than text messages. Borrow someone's iPhone, stick your SIM in, then turn off iMessage.Phone History (hopefully in order): Samsung SGH-D407 > AT&T (HTC) Tilt > Sony Ericsson W580 > Blackberry Curve 8900 > Sony Ericsson C901 > HTC Touch Pro 2 > Blackberry 9700 > iPhone 3GS > Motorola Defy > Blackberry 9650 > iPhone 4 > Nokia E71 > Dell Venue Pro > HTC Titan > HTC Titan II > Lumia 900 + Samsung Galaxy Exhibit > Nokia Lumia 920 + Nokia Lumia 521 + Motorola RAZR V3xx
Last updated: 05/13/2013
- 02-20-2013, 10:42 AM #14
- 02-20-2013, 10:54 AM #16Phone History (hopefully in order): Samsung SGH-D407 > AT&T (HTC) Tilt > Sony Ericsson W580 > Blackberry Curve 8900 > Sony Ericsson C901 > HTC Touch Pro 2 > Blackberry 9700 > iPhone 3GS > Motorola Defy > Blackberry 9650 > iPhone 4 > Nokia E71 > Dell Venue Pro > HTC Titan > HTC Titan II > Lumia 900 + Samsung Galaxy Exhibit > Nokia Lumia 920 + Nokia Lumia 521 + Motorola RAZR V3xx
Last updated: 05/13/2013
- 02-20-2013, 11:16 AM #20
The problem is you "lost" you iphone 5. Unfortunately you needed to sign off imessage first with the iphone. I know it's not practical (since you lost the iphone). But it's common knowledge this is a severe problem with imessage.
I figured this out the hard way when I constantly was switching from iPhone to Galaxy S3 and Lumia 900 last year.
Like the other posters say. It will take some time. You can request all other users sign off imessage first and you send them a text and have them reply. But it's a pain in the ****.
Do you have an iPad? You will notice on iPad that their reply messages are being received by imessage servers. But you won't see them unless you sign in with another idevice.
- 02-20-2013, 11:35 AM #21
As people have hinted towards, its an Apple issue. Your friends iphone is still trying to send an imessage, since thats what it thinks you have. Deleting and readding won't always work, it takes some time for Apple's servers to sort everything out (I believe its 2 weeks). Till then, just hate on Apple for causing you such inconvenience and send emails
02-20-2013, 04:45 PM #23
- 801 Posts
This is the answer:
Annoyed the heck out of my wife...
When you leave an Apple iPhone you must turn off iMessaging on your phone in the settings before you change to any other type of phone.
If you do not, then your phone number is registered in the Apple servers as being tied to iMessage and you will have trouble.
Typically one on one, you will still get messages, but they will be delayed because phones try to iMessage first. But for group messages, you will never get the message.
If you no longer have your phone you will have to use someone else's phone and put your SIM in the phone, start it, and turn iMessaging off. If you are on a different carrier, it won't matter if the phone is on Wifi.
After you have turned that off, your friends will still need to power down and restart their phones before everything works.
Welcome to the world of Apple lock down... you are not permitted to leave Apple. How dare you even think about it!
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