- 02-19-2013, 12:55 AM #29
to follow up: the "glen echo" event was only occurring intermittently. took my 920 to the att techs to see if they knew anything and/or had recommendations. they replaced the sim and the event reoccurred. not only that, my location would alternate between seattle and brookmont when I hit the locate me button on nokia maps...almost every time. the techs suggested resetting the device. started this just past 3pm. it's almost 11pm and the reset is still not complete. just a little frustrated right now and am hoping this sorts itself out my morning. not sure who all is at fault but this is beginning to sour my nokia experience.
- 02-19-2013, 01:07 AM #30
AT&T has had issues with the location on Android devices too. http://forums.androidcentral.com/t-i...-location.html
http://forums.androidcentral.com/t-a...ease-help.html--Laura Knotek (formerly known as lak611)
- 02-19-2013, 04:32 AM #32
- 02-19-2013, 09:13 AM #33
rickosw, yes, I use a case with my 920 but the gps problem occurred with and without the case. oh, and in the event you haven't read the couple postings in this thread, it's a network issue!!
Last edited by pjmacklin; 02-19-2013 at 09:14 AM. Reason: content
- 02-19-2013, 12:18 PM #34
I typically don't trust AT&T reps to have any knowledge of problems, and they rarely admit their network is the problem. When I used a BlackBerry, AT&T wouldn't even admit that there was a global BIS outage; of course I knew about the outage from CrackBerry (and even the New York Times had a story), yet the AT&T rep sounded clueless.--Laura Knotek (formerly known as lak611)
- 02-19-2013, 02:43 PM #37
well, lak611, knowledgeable or not, the att reps are one of the few options if I legitimately need help. the parroting of issues here, real or otherwise, can sometimes be helpful in identifying issues but useless otherwise. it's been pointed out a couple times prior to your input that the gps issue is likely network related. in the days leading to my visit to the att techs yesterday, I had employed a couple different work arounds but was hoping they had a better solution. apparently the factory reset fried my lumia.
of note, I was the first to visit the tech department at the local att store this morning. and, yes, they ended up replacing my lumia. the next two gentlemen, both lumia owners, seemed to be experiencing reset issues, one of which dated back to sunday past. oh, and one of the guys was a Microsoft employee!! an interesting little wrinkle!
as I mentioned, my lumia was replaced. getting my information over was reasonably painless though it seemed there were cosmetic changes to certain web pages. the gps problem, at least initially, persists! the weather channel located my device in Bethesda, MD. will continue to work through and look for a solution. hopefully this will sort itself out soon.
- 03-19-2013, 03:24 PM #38
Just a heads up, but early last week (last monday or tuesday) i uninstalled a bunch of apps (mostly geolocation apps) that i really don't use often and disabled the "keep wifi on" setting. My phone hasn't had a freeze/unresponsive/appears-turned-off episode since.... or put me in the middle of that river in Glen Echo
Before it would happen at least every other day or up to twice a day with the freezing, or a few times a week with the Glen Echo thing...
Give it a try unchecking the "keep wifi on..." setting, and/or uninstalling a few location apps
The only apps i have in the background are:
Amazing Weather HD
Markets & Me +
and then while i'm driving i'll turn on:
HERE Drive+ Beta
Or when i'm running:
04-08-2013, 02:31 AM #39
- 1 Posts
Fellow Lumia 920 GPS Sufferers,
I experienced GPS problem, too. Based on my case, I found the answer.
Previously I have performed
Soft reset, didn't work.
Hard reset, didn't work.
Updated the OS, didn't work.
I brought it to Nokia Care Center Singapore, they reflashed the device, still didn't work.
Uninstalled and reinstalled Nokia Maps, still didn't work.
I even uninstalled and reinstalled my apps one by one to see which one was causing conflict, didn't work either.
Juxtaposed with Note II's Google Maps whether areas where I tried GPS were having bad signal. Still failed.
Consulted Nokia Care's Twitter, they had no specific clue.
At last, I brought my phone to Nokia Care Center Singapore for the second time. After making significant noise and sternly warned them that I ask for Brand New replacement if the third time still fruitless. Now they took the matters more seriously, and they diagnosed that they had to replace certain component attached to the motherboard (they didn't specify what that component is, they always have poor communication between service counter staffs and technicians). They believed this part is faulty, (I believed it to be factory defect), and it could not be removed from motherboard, so they replaced the motherboard all together. After setting the parameters, also turning on My Location in Maps Background Setting, now, finally the GPS works (so far). It even picked up signal and locked my position faster than Note II. I still yet to try it on more occasions. It is safe to say that the problem lies with the hardware.
04-08-2013, 07:35 PM #42
- 6 Posts
04-09-2013, 08:32 AM #46
- 36 Posts
mine works fine, indoor, outdoor... few seconds and get locked. also went climbing and in the middle of nowhere with just phone signal, but not even 2g connection, still get locked and accurate to a few mt (i was on the top of the mountain, so it was pretty easy to see that i was in the right place).
- 04-09-2013, 08:50 AM #49
It really is hard to pin-point the cause of the problem unless you plug it into a diagnostic machine.
People can give you their experiences an fixes, but that might not work for you. GPS issues could be caused by number of things. Hardware, Software, weather, signal, carrier.
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