- 02-06-2013, 06:35 PM #1
A few weeks after having convinced my brother to purchase (from AT&T) what I feel is the most technologically advanced and durable phone in the market, he somehow found a way to "break" the device that some people have put labels like "a tank," "brick," and "invincible" on.
My brother, a MechE at UVA , was riding a bike down a hill on campus going "full speed" with his phone in his jacket pocket. Somehow, the phone fell out of his pocket and landed full force on to concrete - unfortunately, screen down. Disappointingly, after having convinced him that his phone would probably never damage, it did. It should be noted however, that though I use the word damage, I am specifically referring to the screen, as the device remains fully functional.
I have posted pictures below to show the extent of the damage, it seems that there was a concentrated impact area on the upper left corner of the device that resulted in a few cracks running a short ways down the screen. The body of the device seems to be in good shape, with minor damage in the upper left corner. The cracks seem to be very deep, but remain concentrated on a small portion of the length of the screen. *** The device did not have a case on, however it did have a screen protector covering both the full screen and back of the device.
I have not seen the device in person, nor do I know the full extent of the "accident," so I can not speculate on how well the Lumia 920 held up, but it is obvious to assume that glass will crack when dropped with enough force. NOTE: What look like scratches on the back of the device are only on the screen protector.
If you have any remarks on what could have happened (where specifically the device landed), what to do next, how to replace a screen, or the most price efficient way to repair the damage that would be greatly appreciated. I am 100% sure that had the device landed on it's back the damage would be significantly less, if noticeable at all.
Note: Bit of a catch 22 here: the pictures my brother sent me are of average quality largely due to the fact that his subject is what he would normally use.
Last edited by RiseAgainst94; 02-06-2013 at 07:35 PM.
- 02-06-2013, 07:09 PM #4
Think somebody posted somewhere they can fix the screen, but it was pretty pricey.
No phone is damage proof, mine has a slight scratch on the screen, very hard to see, but there. Not sure how it go there either since I never drop my phone.
I told my parents about the phone and i said, if you dont like it, not my fault. I never convince people to get certain phones because im not a salesman, if i was, MS would need to pay me.
- 02-06-2013, 07:12 PM #5
- 02-06-2013, 07:29 PM #6
I hope your brother wasn't convinced that the device was as invincible as mjolnir. If he was, his future as a mechanical engineer is questionable. Any time you carry a 600 dollar device you take care with it or you risk losing 600 bucks.
Get him to buy a new LCD with digitizer and he can replace it himself. Consider it part of his education in mech eng.
- 02-06-2013, 07:41 PM #8
Also, just so you know - his MechE career has just begun with him being hired as an Engineer for Chrystler (3.9 GPA), his dream job, thank you for your concern.
- 02-06-2013, 08:49 PM #13
At OP, hopefully he can actually make Chrysler better, considering I've rebuilt several Chrysler engines because they don't last at all, they could desperately use it.
*Edit - I'm serious about the Chrysler part, unfortunately :(
Last edited by ImmortalWarrior; 02-06-2013 at 09:13 PM.
- 02-06-2013, 09:15 PM #15
Been many misses in the modern generation. I've had GMs fall apart around me before the engine died yet every 4 cylinder Chrysler (the v8s aren't plagued by this problem it seems) I've had the unfortunate pleasure of owning or working on was awful. I actually had a piston collapse at 130k on the 2.4L.
Meh, when it comes to engines, sometimes you win sometimes you lose.
07-12-2013, 06:44 PM #18
- 2 Posts
This is a well known (to a degree) issue that Nokia would rather everyone never knew about (mainly given the extent that they marketed the phone as so solid & sturdy) There's even videos of people running over one in a car & hitting it with a hammer.
In my (apparently typical) case, I was simply getting out of my car & it fell out of my pocket & onto the ground. It instantly shattered the screen. It's happening because 920s are so heavy & that's the main reason why they brought out the 925 (it's considerably lighter) But that's too late for all of us...
Nokia 920 heavily cracked screen after short drop ... - Page 3 - Nokia Support Discussions
As you can see there's many people who are in the same situation & I was also discouraged from the shop I bought it not to worry about a case (there was none even available at the time) because the Gorilla glass 2.0 was meant to be so sturdy. Today I was quoted by the same shop & a replacement screen would be £150. And my Xenon Flash has already previously packed in. If I was to have it repaired elsewhere for any cheaper then they could no longer fix my flash as it would have invalidated my warranty.
You only find all this stuff after it's too late. Don't trust either Nokia or a Salesperson. I won't be buying another Nokia after this. This was their last chance from my last 3 phones which have became increasingly dissappointing for lots of reasons. This being by far the worst by a country mile.
07-13-2013, 12:35 PM #19
- 37 Posts
Obviously this comment won't help the OP, but I'm not convinced that the 920 is going to break automatically when you drop it on the corner. I've dropped mine once, and it was about four feet, onto concrete, it landed straight on the upper left corner. The phone was naked and the only damage is an indentation in the plastic. That being said, when I am at work, it is in an otter box because I work at a refinery and this is a perilous place for mobile electronics.
07-13-2013, 10:45 PM #22
- 37 Posts
well I just got home and took my 920 out if it's indestructible otter box and then immediately it slipped out of my hands and I tried to grab it, creating an almost thrown to the ground, hard tile by the way, situation... Guess what. Unscathed. So I'll give you 33% chance.
07-13-2013, 11:45 PM #23
- 1,417 Posts
It's completely inescapable physics. Until we get into flexible displays and completely do away with glass, phone screens will continue to shatter if the device lands in a way where the impact is absorbed by the glass. This is why plastic is a better casing material than aluminum and the like: the ability to absorb some of the impact and reduce the amount of energy transferred to the glass. (not to mention reception) Give me a polycarbonate bodied Lumia with a flexible display (perhaps from Samsung) and I won't be as concerned about dropping it.
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