- 01-27-2013, 08:21 AM #2
Yes, like Apple told customers about the map problems or the "you are holding it wrong" antenna problems.
Not everyone is having problems. Many people think the 920 is great and WP8 serves their needs.
Perhaps you could help them...
- 01-27-2013, 08:29 AM #3
I love windows phone and I was the windows phone 7 user and now i am windows phone 8 user
but WP7 was the most stable OS that I have ever seen, I hadn't any resets, freezes , ... with 7
I love 8 and I know that they will fix it in the future but I think they can share some news with their users too
01-27-2013, 08:47 AM #5
- 373 Posts
By looking at these forums you are educating yourself, which is what an informed consumer should do. You then decide if you want to buy a product or not. If it doesn't meet your expectations, return it (or don't buy it.)
01-27-2013, 08:50 AM #6
- 50 Posts
01-27-2013, 08:55 AM #7
- 2,011 Posts
The reason probably is that it's not widespread enough. If there was actually a bug/flaw that effected every phone of a batch, they probably would go out of their way to talk about it.
There won't be such brand or product that wouldnt have a flaw in it in at least one device. The difference here is in whether they are single cases or actually a flaw in the model as a whole.
01-27-2013, 09:00 AM #8
- 945 Posts
Can you name a single product where the manufacturer has an exhaustive list of all the problems easily accessible?
If i read that list, id never buy a product like that.
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- 01-27-2013, 09:08 AM #10
Ever look up a prescription drug and see all of the possible side effects?
If a vendor were to publish every "bug" that every customer thinks they've seen, then 1) the list would be endless and 2) no one would buy their products.
- 01-27-2013, 09:12 AM #11
- 01-27-2013, 12:33 PM #12
[poll] Lumia 920 customer satisfaction
notice the amount of ppl that are not happy with their lumia 920. this poll alone shows that the lumia 920 is not having a widespread problem. most people that have an issue are isolated and they are the most vocal bunch. dont take them as being the majority, you will end up being very uninformed.
- 01-27-2013, 01:11 PM #14
The only issue so far that seems to have been a genuine one was the resetting issues on the initial release of WP8 and this appears to have been fixed by now. It is also an issue MSFT came out on in public which would seem to indicate they recognized it as such.
To be honest I think Windows Phone in general is quite stable and has very few issues that linger.
- 01-28-2013, 11:28 AM #18
Exactly! Most satisfied users don't go through the time of typing a post about how awesome their phone is. I've heard alot of great personal reviews on these forums about Windows phones but that probably represents a mere fraction of satisfied WP8 users...myself being one of them. I haven't written much about my love for my 810. But this device is probably the best experience I've had with a phone (this and my iphone 4).
- 01-28-2013, 12:09 PM #19
People COMPLAIN LOUDLY and praise softly. And yes, Guilty as charged. Forums are for resolving problems but mostly venting frustration. Like everybody else said, if you were selling a product, would you enlighten people to the problems? I would like to know the problems and be able to have the info, but I know I will find out a lot more on wpcentral than I will ever find out from MS or Nokia. If Nokia or MS would say, "Yes we have a problem and here it is" I wouldn't complain as much. But when I have to spend hours looking on 5 different sites to find the problem only to find out there isn't a fix, ya, I get a little vocal. I feel your pain OP, but it will never change. Thank god for mobile nations.
- 01-28-2013, 01:19 PM #20
I've never had an issue, but some people do. As is with every phone, but for one example if Android were to describe every error with every phone they had then they would be spending a lot more time doing that then focusing on a fix. The only ones who can really do that without an issue is apple and they can fix it easily.
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