- 01-22-2013, 04:24 PM #1
I cant access anything MS right now and haven't been able to for about half hour. Anyone else? No Skydrive, Outlook, error codes in Xbox Music. My phone tells me my password is wrong. My RT tells me my password has expired. And I can't get Outlook or Skydrive to open properly in browser. Says they are having problems, check back later. Am I the only one or are they experiencing problems.
- 01-22-2013, 05:46 PM #3
Ok. I've reset my password. No change. Dallas, TX. I get "Something went wrong and we can't sign you in right now. Please try again later." And I can't even sign in to get some Live help. Outlook, live, hotmail all useless. I can't believe I'm the only one having this issue. It has to be a MS account problem because I can not use any service for that account.
01-22-2013, 06:12 PM #4
- 48 Posts
Have you checked your phone's time and date??
I had this problem when I first got my Lumia 920 because the auto setting set the wrong time and date so I couldn't log into my MS account. I just manually changed them to the correct time and date and it then worked.
- 01-22-2013, 07:04 PM #5
It wasn't time and date. I couldn't access MS, outlook, SkyDrive, Xbox music on any platform or web. I was finally able to log in to a @live account I have attached to MS/outlook account and it let me in and I was able to change passwords and finally get everything going again. I don't know exactly what it was and chat with support was useless. I don't think it was password expiration because it didn't give me the option to change it. It just would not let me in to any service. I was just afraid my account was high jacked and who knows what was going on. I'm a little skeptical about having so much info tied together so neatly. It works now. Maybe some maintenance or the cleaning guy hit the wrong switch. Got me.
- 01-23-2013, 12:09 AM #6
That's weird. I just noticed this thread now, but I had no issues with outlook.com during the time period you had problems with service. If you want to check outages, go here. https://status.live.com/
01-23-2013, 03:18 PM #9
- 11 Posts
I'm also unable to sign in to my Microsoft Account on the PC today (Skydrive, Hotmail, Messenger) although Hotmail works on the phone. Resetting the password hasn't helped. Have been getting the same error message as you Conan. Not sure what to do :/
- 01-23-2013, 05:15 PM #12
01-24-2013, 03:08 AM #13
- 11 Posts
I resorted to resetting the password a few times. Didn't help, kept getting the same error message "Something went wrong and we can't sign you in right now. Please try again later" each time.
The problem did resolve itself overnight though. This morning as I was trying to sign in, I was asked to reset my password (yet again) and verify my account information including that of my linked account (@outlook). Everything's fine for the moment.
- 01-24-2013, 08:54 AM #14
I wondered if issue just happened to get resolved by the time I logged into my other account. Maybe some maintenance going on or they were having a problem with a certain area of network. I haven't had any problems since and I hope it stays that way. I know with everything MS I linking together it is a nightmare to keep everything up and running still make progress. I just hope its a few and far between and not a regular issue.
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