[LumiaDream]

PART I [PHONES WITH NO ISSUES]
The freezing is obviously a big issue, as it has 10 pages now no Nokia's official forums with NO replies from Nokia officials. I'd like us to collect some information from people whose phone DOES NOT freeze and then compare in a similar topic with people whose Lumia freezes. After the two topics have had enough replies I will export the data to an excel file and submit it to Nokia. PLEASE REPLY.

If your phone DOES freeze / restart you can similarly join us here:
=>Your Lumia is freezing / restarting? Enter your details [Will be submitted to Nokia]

Exporting huge data to spreadsheets will enable Nokia to determine patterns (maybe us as well) and will help every single one of us Lumia 920 owners & potential owners avoid these problems.

Please take a moment and submit your reply.

If your Lumia 920 is not restarting / freezing please state the following:

• Country bought from:
• Unlocked?
• Color:
• Charging Method:
• Portico updated?
• Carrier:
• Heavy usage?
• Occasional overheating?
• Skype user?
• Gmail user?
• Nokia Maps / Drive user?
• Inconsistencies in battery life?

Please, do not post off-topic and adhere to the points above alone. It will make my work much, much easier.

Example of a good post:

Country bought from: USA
Unlocked? Yes
Color: Black
Charging Method: Usually wireless
Portico updated? Yes
Carrier: AT&T
Heavy usage? No
Occasional overheating? Yes
Skype user? Yes
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

Example of another good post:

Country bought from: USA, [link to shop]
Unlocked? Yes
Color: Black
Charging Method: Usually wireless, sometimes I charge with USB. It seems that the restarts occur most often with USB charging.
Portico updated? Yes
Carrier: AT&T
Heavy usage? No
Occasional overheating? Yes, only when playing games.
Skype user? Yes
Gmail user? Yes
Nokia Maps / Drive user? Yes, about once per day.
Inconsistencies in battery life? No

Reminder: This thread for people with perfectly working Lumias.

[scubus]

Country bought from: USA
Unlocked? No
Color: Black
Charging Method: Wireless
Portico updated? Yes
Carrier: AT&T
Heavy usage? Yes
Occasional overheating? No
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No
How long have you owned the phone? 4 days

[bawboh86]

Edit to make it more readable (I didn't think about it, my mistake):
Country bought from: USA
Unlocked? No
Color: White
Charging Method: Wired
Portico updated? Yes
Carrier: AT&T
Heavy usage? Yes
Occasional overheating? No
Skype user? No
Gmail user? No
Nokia Maps / Drive user? Yes, when in areas I don't know well.
Inconsistencies in battery life? No

[q8buckeye]

Country bought from: UAE Unlocked? Yes Color: White Charging Method: Wired Portico updated? No Carrier: At&t Heavy usage? Yes Occasional overheating? Yes Skype user? No Gmail user? No Nokia Maps / Drive user? ​Yes

[smileyh]

•Country bought from:USA, My local AT&T store. I live in Mesa
•Unlocked:NO
•Color:NO
•Charging Method:Usually wireless, I use usb when away from home.
•Portico updated?:Yes
•Carrier:AT&T
•Heavy usage?:Usually
•Occasional overheating?:When using cpu extensive apps. but never shuts off
•Skype user?No
•Gmail user?I just took Gmail off today..Yes/No?
•Nokia Maps / Drive user?I played with Maps once
•Inconsistencies in battery life?: VERY Incosistant

[pdjcrawford]

Did experience seemingly random reboots pre-Portico, though only twice that I saw and not since. Received my phone Oct 31, so a pretty decent evaluation period.

Country bought from: Canada
Unlocked? Yes
Colour: Black
Charging Method: Even split between wired and wireless
Portico updated? Yes
Carrier: Rogers
Heavy usage? Light voice, otherwise always in use doing something
Occasional overheating? Yes
Skype user? Yes
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

[Marcin Winkowski]

Country bought from: DE (online auctions "allegro")
Unlocked: Yes
Color: White
Charging Method: wired
Portico updated? Yes
Carrier: Play
Heavy usage? No
Occasional overheating? No
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? No
Inconsistencies in battery life? No

[ttsoldier]

Country bought from: Canada

Unlocked? Yes

Color: Black

Charging Method: Wired

Portico updated? Yes

Carrier: Digicel Trinidad & Tobago

Heavy usage? Yes

Occasional overheating? Yes

Skype user? No

Gmail user? yes

Nokia Maps / Drive user? ​No.

[ClixT]

• Country bought from: USA (MS store)
• Unlocked: No (Locked to AT&T)
• Color: Cyan
• Charging Method: Most of the time, USB through PC, then occasional socket USB
• Portico updated: Yes
• Carrier: AT&T
• Heavy usage: Nope; Moderate (surfing with Wi-Fi if available GSM as last resort, listening to music, reading ebooks, etc) use with minimal calling/texting
• Occasional overheating: Only when multitasking or charging while playing or navigating with the use of GPS (Sometimes all at once)
• Skype user: No
• Gmail user: Only Gmail (used to be everything)
• Nokia Maps / Drive user: Yes, but I don't use it a lot.
• Inconsistencies in battery life: Nope; it's pretty accurate with my use.

My previous problems were related to hardware I think..

[MrXiqbal]

Country bought from: Norway
Unlocked? No
Color: White
Charging Method: Cable/ USB
Portico updated? No
Carrier: Telenor
Heavy usage? Yes
Occasional overheating? No
Skype user? Yes
Gmail user? Yes
Nokia Maps / Drive user? No
Inconsistencies in battery life? No

[Dave Blake]

Country bought from: USA
Unlocked? No
Color: White
Charging Method: Usually wireless
Portico updated? Yes
Carrier: AT&T
Heavy usage? Yes
Occasional overheating? No
Skype user? Yes
Gmail user? No
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? Occasionally

[tonyluo2001]

Country bought from: Thailand
Unlocked? Yes
Color: Black
Charging Method: always USB
Portico updated? No
Carrier: China Unicom
Heavy usage? No, occasional games, social media, and news feed
Occasional overheating? Yes when using apps: Nokia drive, City Lens, WeChat, Angry Birds and some other 3D games. And it's warm, not hot.
Skype user? No
Gmail user? Are you referring the Gmail app? I'm only using the embedded mail app to retrieve Gmail.
Nokia Maps / Drive user? Almost no, around once a week.
Inconsistencies in battery life? Bad in the first 10 days. After that, can last 30-40 hours.

[JussiRM]

• Country bought from: Finland
• Unlocked? Yes
• Color: Red
• Charging Method: USB Cable
• Portico updated? No... -_-
• Carrier: DNA
• Heavy usage? Yes
• Occasional overheating? No
• Skype user? Yes
• Gmail user? Yes
• Nokia Maps / Drive user? No (have used Maps few times, Drive never)
• Inconsistencies in battery life? No

[denzilla]

Country bought from:USA
Unlocked? NO
Color: RED
Charging Method: USB to PC and also with OEM charging adapter
Portico updated? YES
Carrier: At&t
Heavy usage? NO. Sits at home unused for about 8 hrs and used off/on during the evening playing games, internet, texting, and a few calls.
Occasional overheating? Gets a little warm in back around camera, but doesn't cause any issues.
Skype user? Installed, but unused
Gmail user? NO
Nokia Maps / Drive user? NO
Inconsistencies in battery life? NO. Loses about 1% ~ 1.5% per hour idle.

[dula714]

Country bought from: Canada
Unlocked? No
Color: Black
Charging Method: USB charger
Portico updated? Yes
Carrier: Rogers
Heavy usage? No
Occasional overheating? Yes, while playing games
Skype user? No
Gmail user? No
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

[50000]

Never had a freeze or restart, however since Portico the screen can stop responding to touch (except the three buttons) until standby and resume only while on the HTC charger.

Country bought from: Hong Kong
Unlocked? Yes
Color: Yellow
Charging Method: Nokia wall-powered USB charger daytime, HTC wall-powered USB charger overnight (I am suspecting chargers are playing more roles in issues than people realise)
Portico updated? Yes
Carrier: Three
Heavy usage? No
Occasional overheating? Yes, and battery drain with whats**** even while on charger
Skype user? No
Gmail user? No
Nokia Maps / Drive user? No
Inconsistencies in battery life? No, consistently only 4 hours with any usage at all (eg. reading web page), already replaced the battery

[HeyCori]

Country bought from: United States
Unlocked: No
Color: White
Charging Method: USB-to-computer / Charging Plate
Portico updated: Yes
Carrier: AT&T
Heavy usage: Heavy texting. Heavy picture taking. Moderate videos. Moderate web usage.
Occasional overheating: Yes, only with certain apps.
Skype user: Downloaded but not often used.
Gmail user: No
Nokia Maps / Drive user: Occasionally used
Inconsistencies in battery life: No

[ExcaliburII]

Country bought from: Canada
Unlocked? No
Color: Black
Charging Method: Wireless mainly, wired occasional
Portico updated? Yes
Carrier: Rogers
Heavy usage? Depends on day, but normal usually
Occasional overheating? No
Skype user? Yes
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? Yes, alot

[farzonalmaneih]

Not rebooting. No freezing. White on ATT.

[WPmunkey]

No freezing or rebooting here. White ATT

[narv]

•Country bought from: USA
•Unlocked? No
•Color: white
•Charging Method: plug provided by nokia with phone
•Portico updated? yes
•Carrier: att
•Heavy usage? moderate
•Occasional overheating? yes
•Skype user? yes
Gmail user? yes
•Nokia Maps / Drive user? yes
•Inconsistencies in battery life? yes

[Osama204]

Country bought from: Saudia Arabia
Unlocked? Yes
Color: Yellow
Charging Method: Wired, sometimes through laptop USB
Portico updated? Yes, Manually
Carrier: STC
Heavy usage? Mild, mainly facebook, Twitter and Whatsapp
Occasional overheating? Yes
Skype user? Occasional user, noticed heat
Gmail user? Yes
Nokia Maps / Drive user? Occasional user, noticed massive battery drain, got better after the update.
Inconsistencies in battery life? ALOT

[HaibaneReki]

Country bought from: Germany
Unlocked? Yes
Color: Black
Charging Method: wired - wall/USB
Portico updated? No
Carrier: branded Vodafone DE, used on Vodafone CZ
Heavy usage? Yes
Occasional overheating? Yes
Skype user? Rarely, uninstalled Skype recently
Gmail user? No
Nokia Maps / Drive user? Yes, blocked background process
Inconsistencies in battery life? Yes, occasional stuck process heats the phone up on idle. Soft reset usually solves that. It even died on the charger while playing Angry Birds Space for couple tens of minutes, immediately turned back on with 3% battery remaining.. My suspect is Photostream though (or any lockscreen app), just uninstalled...

[Perus]

Country bought from: Sweden
Unlocked? Yes
Color: White
Charging Method: Wired
Portico updated? no and yes
Carrier: Telia SE
Heavy usage? Yes
Occasional overheating? No
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Yes
Inconsistencies in battery life? No

/Per

[mygreeness]

Country bought from: Finland
Unlocked? Yes
Color: Black
Charging Method: equally often wireless/usb
Portico updated? No
Carrier: Telekom SK
Heavy usage? sometimes
Occasional overheating? Yes, with certain apps/ heavy usage
Skype user? No
Gmail user? Yes
Nokia Maps / Drive user? Occasionally
Inconsistencies in battery life? Maybe

I would like to add that since 10th December 2012 my Lumia rebooted only once (and I use it quite a lot)