- 12-27-2012, 12:24 AM #1
Hello all. Had my 920 for about a month now when today (tonight really) I noticed the screen wouldn't rotate anymore. I set up a clock app for bed and it stayed in portrait. I did a quick search and found a slightly similar issue where the final result was several hard hits to solve the (evidently) hardware issue.
Has this happened to anyone else? Will hitting my device work (tried some light taps, no real success). Any input is welcome. Apologies if this has been posed before, did a forum search and couldn't find it.
EDIT: So I got Accelerometer Toy from the store and there's a screenshot below.. And for the record, I ended up hitting it a bit harder with no success....
Last edited by poken1151; 12-27-2012 at 12:35 AM.
12-27-2012, 01:10 AM #3
- 18 Posts
I have this issue also. I called ATT to get it replaced. My physical camera button also does not work. I've soft and hard reset my phone, I have not dropped it and there is no damage to the phone. It still does not work, mine started this weekend. Ugh
- 12-27-2012, 02:24 PM #6
- 12-28-2012, 01:02 AM #7
As an update:
Did a hard rest.
Phone bricked, so followed the guide in this form (great guide, step-by-step)
Rebooted and.... nope, still no rotation. Its as if the accelerometor itself somehow just... busted. Anyone else with any advice on a possible fix? Or any experience with dealing directly with Nokie for the repair? (I don't have a store, got it straight from ATT).
12-28-2012, 01:19 AM #8
- 192 Posts
It should still be under warranty. Generally 12mo from purchase. I suggest calling AT&T (from a different number), ask for tech. They'll more than likely run you through general troubleshooting, may have you take it in to a store. What you're potentially looking at is an "equipment warranty exchange",or whatever they call it there. I wish you good luck. Let us know..
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