12-10-2012, 12:12 PM #1
- 1,893 Posts
Just an FYI.
I had NO problems with battery life or heat.
The other night I installed a bunch of apps. Suddenly the next day my phone is getting warm in my pocket and the battery is draining like mad. Literally, like down to 70% in 1 hour without doing ANYTHING on the phone.
Started uninstalling apps. (I wish I had kept a list of what i had on there, sorry. If there is a way I can see apps I had installed in the past, let me know what it is and I will post a list of the probably offenders here)
I can tell you one was comprehensive health app that tracked weight, exercise, diet etc. The others were task minder, to do list apps, some games and the battery monitor app.
Anyway, one or more of the health apps or to do list/task apps was clearly running buck wild in a background process, one that could not be disabled.
I kept the games, none of them were causing the problem.
It's crystal clear to me that this is the issue, because I NEVER had the problem before and as soon as I uninstalled those apps and rebooted the phone, the temperature went back to normal and my battery life became awesome again.
If your phone is running hot and/or your battery life is crap, uninstall all your third party apps in groups of 2 or 3 and reboot each time and test battery and temps. I would be very surprised if this does not solve your problem.
12-10-2012, 12:42 PM #3
- 106 Posts
I found on my 920 that Gmaps was the one causing this problem. I've installed and uninstalled it on three occassions and in all three cases I could literally see percentages of the battery go down every 5 minutes, even with the background task blocked. After uninstalling and rebooting the drain would always stop. So yes, this could definitely be fixed with a software update on Microsofts part, as an app shouldn't be able to get "stuck" like that.
- 12-10-2012, 01:04 PM #4
I hate the battery on this phone and the software handling it. Battery life blows and also isn't sense right by the phone. My phone shut off a bit ago when it hit 0%. I turned it right back on, still shows 0% yet I've been using it for over a half hour now.
I also hate that when using a GPS navigation app, charging doesn't keep up with phone battery usage.
12-10-2012, 02:17 PM #5
- 1 Posts
Ah OK... here we go guys:
It was DEFINITELY one or more of the following apps which cause my phone to get warm and battery life to plummet:
Battery Level for WP8
WANTED FOR QUESTIONING:
12-10-2012, 04:06 PM #6
- 2 Posts
The same exact problem has happened to me in the few days. I downloaded the following apps Battery Info, Box, AES Note, Free Ring tones and a few other ringtone apps. I just uninstalled all of them for now so im not sure which one is the problem. I will keep you posted, the phone is not hot for now, so lets see what happens.
12-10-2012, 05:00 PM #10
- 30 Posts
I think it's all coincidence in regards to specific apps. I thought it was this app or that service as well until I did a hard reset, didn't install anything and thought that fixed problem. After about 4 days all was good until I came back from lunch one day and found my phone VERY warm while just sitting idle on the desk. I hadn't made a call or used the phone for hours andthe heat/drain issue hit again.
Agree it's probably software, but I think it's something with the OS, not necessarily an installed 3rd party app. Anything I've done that 'seems' to have fixed it has proven me wrong after a few days. I just hope MS and Nokia can get a fix asap. Kinda sucks not being able to trust your phone will be available when needed since this random bug can suck your battery dry in 3 hours with no warning.
- 12-10-2012, 05:10 PM #11
Yeah, I'm constantly charging this phone. Tried literally everything short of a reset to get the battery life up to par. It's really annoying to have a brand new smartphone and to be forced to deactivate all the services that make it such. I don't want to go back to an iPhone. Ugh. But this battery life is so unacceptable I may just do it. I'll get so much **** from my friends though. I've been talking about getting my awesome banana phone for ages.
- 12-10-2012, 05:20 PM #12
Not all people who have battery or heat problems are even blaming background tasks.
- 12-10-2012, 05:26 PM #13
For what it's worth, I did a factory reset the other day and I think it helped my battery. The only major thing I didn't put back on the phone is my Gmail account, maybe the push email was sucking the battery down too much? I've used the phone today for a few hours, listened to streaming music using the Xbox music app, sent a few texts, and after being off the charger for 12 hours it says I have 66% remaining and 21 hours of battery life left.
- 12-10-2012, 05:32 PM #15
- 12-10-2012, 05:34 PM #16
- 12-10-2012, 05:36 PM #17
If I use my phone even moderately it blows. If I use Location On and a Navigation app, its absolutely horrible. If I use Xbox Smartglass, forget about it.
And I can understand some apps using more battery than others, but some are just ridiculous. The phone will get hotter than it ever should when using navigation or Xbox Smartglass. Almost unsafely hot.
12-10-2012, 05:36 PM #18
- 463 Posts
SOME of the heat problems have to do with the battery bug, but a lot also have to do with this being an LTE phone.
For a lot of folks, this is their first LTE phone, so they're shocked it gets so hot. I've owned 4 different LTE phones and they all experience excessive heat, be it Android or WP 7.5. In fact, a couple of the phones I had (Pantech Burst, Titan II) were so hot I was forced to buy cases because they became uncomfortable to hold after a few minutes.
So don't be surprised if Nokia sends out a software update that fixes a lot of these battery issues but does nothing about the heat.
- 12-10-2012, 05:37 PM #19
- 12-10-2012, 05:50 PM #20
- 12-10-2012, 05:54 PM #21
As for the heat issues, I still don't understand why Wordament would cause the phone to heat up when I'm on WiFi. Maybe the software is causing the LTE connection to heat up the battery even if the phone is connected to WiFi? I also agree that SmartGlass makes the phone hot and kills the battery.
12-10-2012, 05:56 PM #22
- 30 Posts
Just to be clear, the real problem isn't apps that heat up the phone when used, but the 'battery bug' that heats/discharges the phone while its sits idle on the desk. Heating up with use in common and acceptable, but sitting idle on the desk and randomly heating up to kill the battery in 2-3 hours is a real problem that needs to be addressed/fixed asap.
- 12-10-2012, 07:33 PM #23
12-12-2012, 01:02 PM #25
- 35 Posts
I would like to think it is only a software issue, but then how is it only a part of us get this problem?
Same as you, everything's off, I only get a few hours... and this make me really sad!
I start to think it is a hardware issue, and it shouldn't be if you pay 600 euro for a damn phone.
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