Welcome to the WPCentral Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 3 123 LastLast
Results 1 to 25 of 73
Like Tree7Likes
  1. dalsmavsfan's Avatar
    Member

    Posts
    19 Posts
    Global Posts
    24 Global Posts
       #1  
    I really love my Lumia 920 but to many issues from overheating to battery drain its starting to bother me.
    1220Ac likes this.
  2. irvin792's Avatar
    Member

    Posts
    1,102 Posts
    Global Posts
    1,222 Global Posts
    #2  
    Quote Originally Posted by dalsmavsfan View Post
    I really love my Lumia 920 but to many issues from overheating to battery drain its starting to bother me.
    same here, and now Nokia support is telling me my phone is out of warranty........um the phone has only been out less than a month, how is that even possible? And I got this phone directly from Nokia , its my 4th handset.
  3. gibbyhome's Avatar
    Member

    Posts
    543 Posts
    #3  
    How can you buy it directly from Nokia? They all come with 1 year warranty, have you tried a hard reset? I have seen this work
    Sent from my RM-820_nam_att_100 using Board Express
  4. jaj324's Avatar
    Banned

    Posts
    624 Posts
    Global Posts
    856 Global Posts
    #4  
    Quote Originally Posted by irvin792 View Post
    same here, and now Nokia support is telling me my phone is out of warranty........um the phone has only been out less than a month, how is that even possible? And I got this phone directly from Nokia , its my 4th handset.
    Nokia is saying you've had all the swaps your gonna get. No warranty for you. (in my soup Nazi voice)
    Sent from my HTC Titan 2 using Board Express
    Thanked by:
    N1cks likes this.
  5. irvin792's Avatar
    Member

    Posts
    1,102 Posts
    Global Posts
    1,222 Global Posts
    #5  
    Quote Originally Posted by gibbyhome View Post
    How can you buy it directly from Nokia? They all come with 1 year warranty, have you tried a hard reset? I have seen this work
    Sent from my RM-820_nam_att_100 using Board Express
    I didn't buy it from Nokia , I wrote Mr. Elop an email stating how unpleasant my luck had been with 2 att exchanges already and they were out of stock. Nokia sent me a new phone and I sent them my old one.

    Now they are saying I have no warranty :(
  6. irvin792's Avatar
    Member

    Posts
    1,102 Posts
    Global Posts
    1,222 Global Posts
    #6  
    Quote Originally Posted by jaj324 View Post
    Nokia is saying you've had all the swaps your gonna get. No warranty for you. (in my soup Nazi voice)
    Sent from my HTC Titan 2 using Board Express
    lol then they should make a phone that isn't defective, I didn't ask them to replace this one I have, they offered and then said no US warranty.........
  7. dalsmavsfan's Avatar
    Member

    Posts
    19 Posts
    Global Posts
    24 Global Posts
       #7  
    This is my second unit im going to wait until the second batch comes out to exchange
  8. dogfish54's Avatar
    Member

    Posts
    299 Posts
    #8  
    From overheating to battery drain or just overheating and battery drain? Likely these two are connected and there is nothing wrong with your device that an exchange will fix. Have you turned off tap-to-share? It's likely just one app you have that's causing the issue. I understand that this is an unacceptable situation, but you can either try to find the cause or keep trying to send it back. I know I haven't had any battery issues, but the phone does seem to get hot when I am running certain apps, mostly music .... I think they will deliver a fix.

    Bottom line, I don't think a return will help your issues.
  9. based_graham's Avatar
    Member

    Posts
    626 Posts
    #9  
    Turn off NFC,
    Disable Nokia drive in the background

    Got way more battery and the heat problems solved.
    Thanked by:
  10. irvin792's Avatar
    Member

    Posts
    1,102 Posts
    Global Posts
    1,222 Global Posts
    #10  
    Quote Originally Posted by based_graham View Post
    Turn off NFC,
    Disable Nokia drive in the background

    Got way more battery and the heat problems solved.
    I've done everything suggested on these forums.
  11. DaveGx's Avatar
    Member

    Posts
    549 Posts
    #11  
    I don't really get battery drain when I don't use the phone, but when I start to actually use it and drains fast. Basically, I have to baby the phone and use it sparingly or while charging to enjoy it.
    Today for instance, did a few quick internet searches, some rounds of Words by Post, some reading of the forums. All while background tasks off, location off. NFC disabled. By 3 pm, I'm down to 50%.
    Charged it to 100% a bit ago, 11 hours left per Status.
    Not as bad as some but compared to others, its pretty bad.
    I don't like the idea of having to baby my phone and keep a charger handy at all times.
    Thanked by:
  12. #12  
    This is my experience exactly. When the screen is on the battery goes quickly. When its off it will last for days.
    Thanked by:
  13. DaveGx's Avatar
    Member

    Posts
    549 Posts
    #13  
    Quote Originally Posted by lordofthereef View Post
    This is my experience exactly. When the screen is on the battery goes quickly. When its off it will last for days.
    Yep. And what really bugs me about that, sometimes I dont need the screen backlight on really at all. At night ill use the phone in the dark or near dark. Yet the Brightness setting of Low is NOT Low. I dont know if its a Nokia thing or an OS thing. With my Trophy, I could put it on low and it was really low.

    I also find playing a game like Angry Birds, really hurts the battery for me. Another keeping your screen on thing im sure but a bit worse. The biggest killer ive seen is using Smart Glass to surf the IE on my Xbox. Ive never seen the battery drain so fast and the phone get as hot. Great feature and I loved it, but I realize I cant really enjoy using it. Even with the phone plugged in, it drains or barely charges while using Smart Glass that way. And charging while doing other things on the phone, the phone charges very slow.

    Charging is slow in general, but if you are doing anything of significance while charging, its even worse.

    I really like this phone, but the battery suckness really dampens the experience for me. Stuck with it now as I am past 14 days, I just wish it was something that could be rectified.

    Perhaps, a month or so down the line, I can drop it and break the screen and use my insurance to get another one (hopefully) that might work better.
  14. irvin792's Avatar
    Member

    Posts
    1,102 Posts
    Global Posts
    1,222 Global Posts
    #14  
    Quote Originally Posted by DaveGx View Post
    I don't really get battery drain when I don't use the phone, but when I start to actually use it and drains fast. Basically, I have to baby the phone and use it sparingly or while charging to enjoy it.
    Today for instance, did a few quick internet searches, some rounds of Words by Post, some reading of the forums. All while background tasks off, location off. NFC disabled. By 3 pm, I'm down to 50%.
    Charged it to 100% a bit ago, 11 hours left per Status.
    Not as bad as some but compared to others, its pretty bad.
    I don't like the idea of having to baby my phone and keep a charger handy at all times.
    Same here , no matter what is on or off in the settings or background. Oh and I forgot a number in the IMEI when I sent it to Nokia, hence why they said I had no warranty LOL im an *****.
  15. kebnt's Avatar
    Member

    Posts
    41 Posts
    #15  
    Same issue with mine. Any use where the screen is on kills the battery. If it is on standby it hardly drains, but surfing on LTE (even just reading these forums mostly) and listening to music on my commute burns 20-25% battery in 45-60 mins. When I emailed Elop about my battery issues, he said that LTE and having the screen on are a drain.
  16. TechAbstract's Avatar
    Member

    Posts
    732 Posts
    Global Posts
    736 Global Posts
    #16  
    I had one day with 6 hr battery life. Turned off Suggestions in Settings->Store and turned off NFC (tap+send), and I get around 30 hrs now.
  17. DaveGx's Avatar
    Member

    Posts
    549 Posts
    #17  
    Quote Originally Posted by nraudigy2 View Post
    I had one day with 6 hr battery life. Turned off Suggestions in Settings->Store and turned off NFC (tap+send), and I get around 30 hrs now.
    Do you use the phone much? I could get 30 hours too, maybe, if I treated it like the first cell phone I had and just used it for phone calls.
  18. JammyGitz's Avatar
    Banned

    Posts
    198 Posts
    #18  
    Quote Originally Posted by DaveGx View Post
    Yep. And what really bugs me about that, sometimes I dont need the screen backlight on really at all. At night ill use the phone in the dark or near dark. Yet the Brightness setting of Low is NOT Low. I dont know if its a Nokia thing or an OS thing. With my Trophy, I could put it on low and it was really low.
    I would like to see a brightness slider rather than just 3 options
    DaveGx and thekonger like this.
  19. gravydre's Avatar
    Member

    Posts
    8 Posts
    #19  
    Quote Originally Posted by gibbyhome View Post
    How can you buy it directly from Nokia? They all come with 1 year warranty, have you tried a hard reset? I have seen this work
    Sent from my RM-820_nam_att_100 using Board Express
  20. Slai's Avatar
    Member

    Posts
    557 Posts
    #20  
    I don't really get battery drain when I don't use the phone, but when I start to actually use it and drains fast. Basically, I have to baby the phone and use it sparingly or while charging to enjoy it.
    Today for instance, did a few quick internet searches, some rounds of Words by Post, some reading of the forums. All while background tasks off, location off. NFC disabled. By 3 pm, I'm down to 50%.
    Charged it to 100% a bit ago, 11 hours left per Status.
    Not as bad as some but compared to others, its pretty bad.
    I don't like the idea of having to baby my phone and keep a charger handy at all times.
    Im 100% in agreement there.

    I told this to Clove in the UK, and they said I should return the device and they would either mark it DOA and ship me a new one or repair it for me.

    Im unsure of wether I should send it back for potentially 3 weeks on something that may not be fixable, it could be a problem with the OS itself I guess?
    DaveGx likes this.
  21. DaveGx's Avatar
    Member

    Posts
    549 Posts
    #21  
    Quote Originally Posted by Slai View Post
    Im 100% in agreement there.

    I told this to Clove in the UK, and they said I should return the device and they would either mark it DOA and ship me a new one or repair it for me.

    Im unsure of wether I should send it back for potentially 3 weeks on something that may not be fixable, it could be a problem with the OS itself I guess?
    Im not sure what to do either. I haven't called about it yet. It would be helpful, if Nokia or MS would say something about the battery. What should we expect? I dont know what I should legitimately expect from the phone. Like you said, is it an OS issue and something to be expected or something else?

    I thought about calling, but wasnt sure what to say. "Hey, if I actually use my phone, the battery life is horrible" Is that legit enough to get a replacement? Is it better that I wait a month or two longer and see if a "fix/improvement" comes out from MS/Nokia or better produced phones come out? I wish they would say something. Tell us what we should expect from our phones or if there may be an issue, tell us you're working on a fix or improvement.
  22. DaveGx's Avatar
    Member

    Posts
    549 Posts
    #22  
    I am afraid of doing a hard reset due to reading that some people's phones have bricked.
  23. thekonger's Avatar
    Member

    Posts
    247 Posts
    Global Posts
    287 Global Posts
    #23  
    Quote Originally Posted by JammyGitz View Post
    I would like to see a brightness slider rather than just 3 options

    I second that. Also, I wish the auto brightness could be adjusted. The dim setting is too dark, wish I could tweak that.

    I set mine to medium and it's too bright but the low is a little too low. Something right in between would be perfect. But I still get great overall batter life, but it may be the wireless charger skewing my impression as I tend to set it on that versus the counter when I'm not using it. The wireless charger rocks.
  24. dalsmavsfan's Avatar
    Member

    Posts
    19 Posts
    Global Posts
    24 Global Posts
       #24  
    I talked to ATT they offered me the GSIII but I love the Lumia. Probably just try another device. The video and pics are second to none. There is so much to love about the Lumia 920 just wish the battery didn't randomly drain and the device didn't randomly get warm.
  25. WayCool's Avatar
    Member

    Posts
    173 Posts
    Global Posts
    213 Global Posts
    #25  
    Its location services. At least for me... I do also have NFC disabled... I was getting heating and battery drain .. I would be lucky to get 12-15 hrs ... I tested forine day with location disabled.. After 15 hrs I had 40% left (9 hrs) ..

    Its a pain yes but surely will be fixed soon enough.
Page 1 of 3 123 LastLast

Similar Threads

  1. I've got my Lumia 920 Thread.
    By rmichael75 in forum Nokia Lumia 920
    Replies: 1
    Last Post: 12-01-2012, 02:39 AM
  2. loving the lumia 920, but had to order a replacement today
    By theecosystem in forum Nokia Lumia 920
    Replies: 4
    Last Post: 11-12-2012, 09:24 PM
  3. Got my LUMIA 920 just now from Rogers store!
    By v10type-r in forum Nokia Lumia 920
    Replies: 41
    Last Post: 11-07-2012, 06:03 PM
  4. Just bought the Lumia 920, but.....
    By EG8196 in forum Nokia Lumia 920
    Replies: 8
    Last Post: 10-30-2012, 09:37 PM

Posting Permissions