- 11-23-2012, 10:28 PM #1
Title pretty much says it. Got my Cyan Lumia in the mail. Worked perfect for a few days... and still runs awesome now, however, my LED flash has stopped working. It doesn't work in the camera app, or the flashlight apps :/
I've tried multiple restarts, and I've tried to find some fix online, but it doesn't look like anyone has had the same problem, or at least they haven't found a solution.
Any help would be greatly appreciated!!
11-26-2012, 11:14 AM #2
- 2 Posts
Mine did the same thing last night. It has been working just fine for the last week or so, but I went to take a picture last night, and nothing.
Went to Nokia's site and did a live chat with a CS rep, and they had me turn off, then reset the phone, but it didn't fix the issue. They then said to take it back to the ATT store.
I had a single stuck pixel on the screen, so I guess it's not terrible I have to exchange it. Hopefully the replacement I get will be better.
Such is the life of an early adopter I suppose.
- 11-27-2012, 11:22 PM #4
Definitely seems like a hardware issue.
- 12-12-2012, 12:27 AM #8
pressing on the back seemed to only work when using SOS on the flash light app. I'm guessing you need to be pressing the back before the flash comes on if you're using a non-flashing light (i can't think of the word for a non-flashing or steady light).
If pressing the back still doesn't work, maybe it's completely loose to the point there's no contact at all anymore.
If you've done soft/hard resets and the flash still doesn't work, it's gotta be hardware.
02-02-2013, 05:07 AM #11
- 50 Posts
My LED stopped working as well. Oddly, at first it only worked with one of several flashlight apps and with camera flash. After Portoco update, although this is probably a coincidence, it stopped working altogether. Guess I have to either turn it in for service or not. I really really don't want the phone reset again now that I have set everything up to perfection.
- 06-05-2013, 12:06 AM #16
I figured out how to fix this problem. You need a T5 screw driver to pop your phone open. You can follow this http://www.youtube.com/watch?v=MpS2XncKxSU
And then use a small flat screw driver to lift 'up' the two metal connections right next to the camera as circled in red.
When you put the phone back in the housing, you want those two metal pins to be touching the surface circled in blue.
- 10-03-2013, 03:27 PM #17
+1 to peter14f's solution. Worked perfectly - getting the back off was tricky, but using a spudger helped a lot with that. I suspect that if it fails again ( the pins bend back down ) that I'll take it apart again, and add some solder to them for a better solution.