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  1. user S's Avatar
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       #1  
    My wife dropped her brand new 920 last night and it destroyed the screen beyond safe use (still works totally fine, but has shards of glass poking up on the surface you can feel). I'm buying a new one for her in a few days, but I would really like to get the screen replaced on the broken one so I can use it instead of my 900.

    Anyone know of somewhere that can replace the screen, via mail-in most likely?
  2. #2  
    I posted the same on another thread a few minutes ago. So far, responses include third party repair ( per Nokia Discussions thread) by Palco, they want $182. Also, to check your homeowner's insurance.

    I think the flat screen on my 900 was a more reliable design, since the curved screen on the 920 was the only thing that caught the tile. No marks otherwise. The impact point is quite obviously on the screen.
  3. user S's Avatar
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       #3  
    Yea that was me who posted he info on the Nokia thread. I forgot to come back to this one and post the updated info too :( The 3rd party is an authorized Nokia repair center and the one Nokia gave me for the US.

    The phone I had that broke has no marks at all and looks like it hit a rock or something to shatter the screen from just falling out of her pocket. The design definitely isn't as good as the 900. I've dropped mine 20+ times on every angle without so much as a ding on the body.
  4. #4  
    Theres a authorized nokia repair center in Manhattan that I have taken all my nokia phones over the years for screen placement and other things, they are great. If you would like the info , phone number etc, hit me up on private message.
    Thanked by:
    user S 
  5. user S's Avatar
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       #5  
    Here is a pic if anyone is interested. Dropped from about 2 feet up and it looks like it was hit with a hammer. We went out to eat after she dropped it so ignore the food in the background :)

    http://sdrv.ms/Yh70cs

    wp_000402.jpg
  6. joeynox's Avatar
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    #6  
    rip
  7. joeynox's Avatar
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    #7  
    contact nokia
  8. #8  
    Those guys at the Nokia repair place will fix that in no time, check your private message, I replied with the info that you need.
  9. Caikems's Avatar
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    #9  
    RIP. My heart goes out to those affected by this disaster.
    After some research, I was getting a lot of hits around 150-180 for repair :-X It will get cheaper the longer the phone has been out. So I'd wait a little while.
  10. ColeHarris's Avatar
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    #10  
    I'm buying a new one for her in a few days
    I'd buy her a case too this time while you're at it.
  11. ilifecomputer's Avatar
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    #11  
    Has anyone found a screen removal/replacement guide online yet?
  12. holyxiaoxin's Avatar
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    #12  
    It looked like you dropped your phone on rocks. :X but. My condolences.


    Sent from my iPhone using Tapatalk
  13. #13  
    Quote Originally Posted by uscdigital View Post
    Has anyone found a screen removal/replacement guide online yet?
    I found a document in the internet, do a google search for "Nokia Lumia 920 RM-820_821 L1L2 Service Manual v1.0"

    I also bought a screen from ebay for $60. i'll be receiving it today. Hopefully everything will work out.
  14. erzhik's Avatar
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    #14  
    I'll buy your phone if you don't want it. :D
  15. Jay Lesnak's Avatar
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    #15  
    Crap thats ugly. It has several points where the screen came into contact with something. What did it hit?
  16. JConn_Lefty's Avatar
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    #16  
    that's why i have the clear film applied to the front of the screen. you'd be surprised at how much abuse these thin little films can take. you can get one for $3.99 shipped on ebay. cover's both front and back and side. top and bottom is still exposed.
  17. boatsnbeaches's Avatar
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    #17  
    Quote Originally Posted by Jay Lesnak View Post
    Crap thats ugly. It has several points where the screen came into contact with something. What did it hit?
    My thoughts as well. Are you sure it was a 'drop' and not ?????
  18. Benniemc's Avatar
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    #18  
    Anyone successfully replaced the screen on the 920? I ordered mine and would like some tips....
  19. #19  
    BrazilianThunder,

    Thank you for the search criteria for the service manual, it bore fruit.

    I do not see any screens on ebay less than $150, can you give me a hint as to whom you bought it from? PM if necessary? Also, it's been a couple of weeks, how did your replacement go? :)

    Thanks,

    Flapadlr
  20. robertre's Avatar
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    #20  
    Quote Originally Posted by flapadlr_Nok900 View Post
    BrazilianThunder,

    Thank you for the search criteria for the service manual, it bore fruit.

    I do not see any screens on ebay less than $150, can you give me a hint as to whom you bought it from? PM if necessary? Also, it's been a couple of weeks, how did your replacement go? :)

    Thanks,

    Flapadlr
    Do a search for lumia 920 digitizer to find just the touch panel without the LCD. I just did and saw one for 72 and one for 79.
  21. Benniemc's Avatar
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    #21  
    Ordered my stuff from parts4repair.com for like $45.....
  22. Mano77's Avatar
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    #22  
    Hi, my screen shattered beyond recognition as well. I could even see the inside, but the phone still works. I had a 900 and never had that problem...this suck!!!
  23. Mano77's Avatar
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    #23  
    Yup..just like mine after a minor fall. I could even see the inside of the phone and Nokia doesn't even want to hear me. I'm really disappointed. I sold my 900 for so cheap...
  24. Noskal's Avatar
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    #24  
    Uhh.. @Mano77 you forgot to switch your account on your 2nd post...

    Anyway for OP, sorry for your loss. Looks like curved glass on large screen isn't a good idea, it is easier to shatter, no?
  25. Mano77's Avatar
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    #25  
    Yup...disappointed
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