11-17-2012, 05:03 AM #1
- 19 Posts
I've had my phone for week now and when I get back from work I'll put it on wireless charging plate to charge up. When I go back to my phone, after an hour or so, my phone refuses to power on and I have to do a hard reset by pressing the volume and power button. This has happened to me several times over a couple of days, and it's really frustrating because the phone locked and didn't set off the alarm which nearly made me overslept the following morning.
Anyone else having similar issues? I'm too afraid of factory resetting because I need my phone for the weekend and can't afford to have it bricked. Should I exchange it?
12-02-2012, 08:46 PM #5
- 1 Posts
I took my phone in after having used the "plate" charger due to the phone being dead. The unit would not respond to hard reset. I asked if anyone else was having problems and the canned answer was no. At first, they wanted to send the unit in under warranty as I was on my 16th day out of 15 day return policy. I asked for the manager and advised this is Bull#*% and the amount of money this 920 cost and the recurring cost of our monthly plan, sending the unit back under warranty was unacceptable. I thought about changing back to a HTC but went with the exchange that the store manager wisely decided to do.
Word of warning: Do the usual backup of data before using the charging plate. I lost everything but only had it for a couple of weeks so didn’t lose much.
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