Welcome to the WPCentral Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 1 of 2 12 LastLast
Results 1 to 25 of 33
Like Tree7Likes
  1. trevormacro's Avatar
    Member

    Posts
    18 Posts
    Global Posts
    19 Global Posts
       #1  
    Hello,

    I have a problem with my Nokia Lumia 920.

    My device doesn't boot when I push turn on even if charge the battery during 4 hours.

    When I connect the powersupply cable here are the pictures:










    nb. after 4 hours of charge there is only one red bar.

    The device reboot every 1 minute when it is connected to the powersupply cable.

    On windows XP I have BootMGR drivers.

    Perhaps I need to reinstall Windows Phone 8 with a tool on Windows XP ?

    Anyone can help me please?

    Thank you
    Last edited by trevormacro; 11-16-2012 at 10:07 AM.
  2. TylerCassar's Avatar
    Member

    Posts
    14 Posts
    #2  
    I think you should return it, sounds faulty
    Sent from my Windows Phone 8X by HTC using Board Express
  3. Nqobani Mpofu's Avatar
    Member

    Posts
    2 Posts
    #3  
    My Nokia Lumia 920 is dead on arrival, one second it was in my hand and life was good, next it went blank and I can't turn it on or charge it.

    I think the built in wireless charger might have something to do with it, no wonder the pillow wasn't in the box! This is very sad for windows 8 when the flagship device is a POS.
  4. tomassplatch's Avatar
    Member

    Posts
    3 Posts
    Global Posts
    23 Global Posts
    #4  
    Hello there, I had exactly the same problem - my Lumia is not charging using the provided charger. When I plug it in, it makes the typical sound and the charging icon is showed in the notification area, but it keeps discharching. This is why my battery went dead overnight and then kept rebooting.
    I had to charge it with another charger with a higher output. I think the charger is faulty, because the phone charges when connected to a PC via USB...

    Anyone had the same problem?
  5. JSNDarko's Avatar
    Member

    Posts
    10 Posts
    #5  
    Had a similar issue on my second 920.Battery was incredible all day yesterday, took over 200 pictures for the holiday. Got down to 10% around 10:30pm so I went into my bedroom and laid it on the wireless charge pad from Nokia. Woke up this morning and nothing, no response from any of the buttons. Tried plugging straight into the wall via the charger it came with and still nothing no vibration no response at all. Was furious, checked my skydrive to see if all my pics of family where uploaded yesterday and they where safe. Went to do hard reboot and holding all the buttons down managed to trigger a vibration after about 5 seconds so I let go and it booted up normal with 38% battery. I think there's an issue with the NFC charging and the wireless charger in general, my first 920 never charged right on it and would sometimes be dead the next morning while laying on it. Very frustrating to have to deal with all this on whats supposed to be a flagship device that we have all been waiting for for months now!
  6. rboodro's Avatar
    Member

    Posts
    1 Posts
    #6  
    Had this happen to my 920 for the first time last night. It was at ~25% left and I wouldn't be home for another 2 hours, so I turned on the battery saver and put in in my pocket. Less than 10 minutes later I took it out to send a text and it was dead. I thought it was weird, but shrugged it off and waited until I got home to charge it for the night. It charged for a good 2 hours, and didn't move anywhere past that dead battery charging screen, and if I unplugged it, it just shut off due to a dead battery. It wouldn't turn on at this point without being plugged in, indicating the dead battery, and then promptly shutting off.

    Here's how I fixed it:
    I plugged it in and turned it on, and waited for it to reach the charging screen. Then, while it was still plugged in, I forced a device reset by holding the power and volume down buttons. The device successfully booted up, and indicated a proper charge reflecting the amount of time it had previously been plugged in.

    Fortunately, this reset does not mess with any apps or settings, so it was no hassle after this. Still, it's unfortunate that the device has this problem in the first place. I'm not knowledgeable enough to know if it has to do with the wireless charging or the NFC like some others are saying though. All I know is my phone appears to be working fine now.
  7. weis's Avatar
    Member

    Posts
    40 Posts
    #7  
    Quote Originally Posted by JSNDarko View Post
    ... Got down to 10% around 10:30pm so I went into my bedroom and laid it on the wireless charge pad from Nokia...
    Read from somewhere that if the battery level went too low you shouldn't charge it with wireless charger, should go straight to wall charger... something to do with wireless charger's less efficiency...
  8. walid1111's Avatar
    Member

    Posts
    9 Posts
    #8  
    is this have anything to do with the new update??

    asking cause i didn't update mine..and battery is really more than super
    it take me all day till i charge next mornin (i work 2 shefts)
  9. txDrum's Avatar
    Developer

    Posts
    32 Posts
    #9  
    Hi, I'm having this problem, only it happened after trying to apply Update 8.0.10211.204. The phone was plugged in at maybe 50 or 60%, and all of a sudden lost its charge and isn't powering on. Has anyone found a fix? I'm on Rogers in Canada if it matters, but I doubt it.
    Thanked by:
  10. kajax77's Avatar
    Member

    Posts
    5 Posts
    #10  
    My phone has been working flawlessly until today. All of a sudden it wouldn't detect that I had it plugged in. The battery died. Now when plugged in it just keeps rebooting, shows the fullscreen low battery sign, reboots, over and over.

    Anyone else seeing this?
  11. jfa1's Avatar
    Member

    Posts
    2,325 Posts
    Global Posts
    2,404 Global Posts
    #11  
    have you tried rboodro's post fix above?
    Your smartphone is only as smart as YOU let it be!
  12. bsd107's Avatar
    Member

    Posts
    85 Posts
    #12  
    This morning I picked my phone off of the charging plate to find it charged but WARM. I took it off the charger and made an hour long call, using headphones, at which point the battery was almost completely drained. I charged it in the car for about 10 minutes, then continued with and external battery charger, but it kept losing more and more charge even without use. It finally reached the point where it would show the black screen with battery low, then the same screen with the battery showing a question mark, then it would reboot and keep doing the same thing. I tried during this cycle to force a reset with volume down and power button, which would reset it, but it would keep going to the same cycle. Eventually it went completely dead, which it will not wake up from even on the Nokia supplies battery charger and USB cable. COMPLETELY DEAD and no way to wake it up.This is happening to me at the worst possible time, on a business trip where I NEED to use the phone and it's various features.This is my first experience with Nokia - and the last.BTW, this is an AT&T Lumia 920 I purchased from the Microsoft store on first day of availability. I have Portico and all other updates.
  13. robbie7759's Avatar
    Member

    Posts
    1 Posts
    #13  
    thanks holding the volume and power button down worked, my data and settings are just the way I had left it.
  14. #14  
    yea this juust happened to me. i got worried for aa sec.
  15. David Machin's Avatar
    Member

    Posts
    1 Posts
    #15  
    [BOX=F I X]Had this happen to my 920 for the first time last night. It was at ~25% left and I wouldn't be home for another 2 hours, so I turned on the battery saver and put in in my pocket. Less than 10 minutes later I took it out to send a text and it was dead. I thought it was weird, but shrugged it off and waited until I got home to charge it for the night. It charged for a good 2 hours, and didn't move anywhere past that dead battery charging screen, and if I unplugged it, it just shut off due to a dead battery. It wouldn't turn on at this point without being plugged in, indicating the dead battery, and then promptly shutting off.

    Here's how I fixed it:
    I plugged it in and turned it on, and waited for it to reach the charging screen. Then, while it was still plugged in, I forced a device reset by holding the power and volume down buttons. The device successfully booted up, and indicated a proper charge reflecting the amount of time it had previously been plugged in.

    Fortunately, this reset does not mess with any apps or settings, so it was no hassle after this. Still, it's unfortunate that the device has this problem in the first place. I'm not knowledgeable enough to know if it has to do with the wireless charging or the NFC like some others are saying though. All I know is my phone appears to be working fine now. [/BOX]

    This sorted my issue. Thanks a lot. I use the wireless charger and rarely power off my Lumia 920. One thing to note is it recently updated to 8.0.10211.204, Firmware 1232.5951.1249.1018 - Used the mains charger for 40 minutes pre implementing this "fix". The device runs hot most of the time but came back gracefully. Typical Windows OS - REBOOT to resolve!

    Thanks again to the original poster!
  16. Spencer Baird's Avatar
    Member

    Posts
    1 Posts
    #16  
    I just got a Nokia Lumia 920 from a friend. When I first got it, it worked fine. But I wanted to remove everything off of the phone. So I did a factory reset on the phone. When I did it got stuck on the spinning wheels screen. So I did a soft reset on the phone, and it didn't boot up. It keeps showing the battery with a low charge. And it won't stay on if I don't have it plugged in. I've let it charge overnight. Still no charge. I've downloaded the Nokia Care Suite to try to put the firmware and stuff on there, but when I try to load the firmware on the phone it keeps saying some kind of error. I've read where you have to keep trying it but I have done it over a 100 times already. I've ordered a new battery for the phone to see if it is the battery itself. Hopefully this will work. If anybody knows anything better to do. Let me know. Thanks!
  17. DeaconFrost1098's Avatar
    Member

    Posts
    12 Posts
    Global Posts
    32 Global Posts
    #17  
    Just experienced this issue with my lumia 920, I performed a soft reset all is while right now. It is starting to charge and appears be holding a charge
    Muessig likes this.
  18. Ignotum666's Avatar
    Member

    Posts
    58 Posts
    #18  
    Just yesterday my Lumia 920 stopped charging when placed on a wireless charging plate. only it will turn the device on as if it is powering the device, and the light on the plate turns on, it does not actually charge. Rebooting has not fixed it.

    My fw: 1232.5957.1308.0002

    Help please.

    Any idea????

    ??????
    Last edited by Paladinleeds; 05-19-2013 at 11:44 AM.
  19. Gulicho's Avatar
    Member

    Posts
    4 Posts
    #19  
    Yeah im having the same problem, and now last night my phone wont hold a charge. This phone sucks so bad
  20. Muessig's Avatar


    Posts
    3,838 Posts
    Global Posts
    3,884 Global Posts
    PIN
    Private Message
    #20  
    Anyone that comes to this thread with this problem should really try rboodro's fix - soft reset your phone and everything will be fine again. If you have tried this fix and it doesn't work for you or you have a slightly different issue post your issue clearly and we can help. If you don't, you won't get any help pure and simple. :)
  21. Diego Molina's Avatar
    Member

    Posts
    1 Posts
    #21  
    I tried rboodro's fix but it didn't work, albeit my problem is slightly different. The phone already had low battery before I went to sleep, so the first thing I did after waking up was to charge it. 3 hours later, the phone was still in the locked screen with the battery and one red line. It was connected to a wall, so I tried connecting it to my PC. Same thing happened. I connected it again to the wall charger, and after a little while it did charge enough for me to send a message. When I returned half an hour later to check on it, the phone was dead and hasn't responded since. Doesn't matter if I connect it to the wall charger or my PC, it doesn't vibrate or anything.
  22. osama shalabi's Avatar
    Member

    Posts
    1 Posts
    #22  
    hi,
    i have the same problem, take it the service centre, really they didn't know the problem,
    then i gave up, and start to test it my self,
    i find out that the battery link with the device through pens or needles ,
    those are not fit with the battery, it was loose , so, with my finger nail, i bend those needles a little bet
    then return back the battery,
    and it work like magic
    hope it will be helpful to you
  23. EMMALL's Avatar
    Member

    Posts
    1 Posts
    #23  
    Hi there, yes, my Nokia Lumia 620 which I've only had for a month, did just that. I took it back to Carphone Warehouse who gave me a new phone and battery but not a new charger. When I got home and plugged it in, it did exactly the same, charging sound, then the charger stopped, then back to the charging sound. I am currently charging the phone up on the computer usb port and it seems to be working. I am quite annoyed that I had to have a new phone, when it is the charger that is faulty. I am going to buy a third party charger from Argos tomorrow, but will notify Carphone Warehouse that the original charger is faulty.
  24. sheikh sulman's Avatar
    Member

    Posts
    1 Posts
    #24  
    I have the same problem. My nokia lumia 920 is Won't Charge or Turn On.The nokia screen appeared, then a white line briefly showed for half a second at the bottom of the screen, then the low battery symbol appeared.The screen shows 2 cogs turning, which is does endlessly, I left it for a few hours to see if it would eventually work, however the phone was getting too heated so I unplugged it from the charger. Then the low battery symbol appeared.
    Please some body help Me 0333-4466651.
  25. #25  
    My 920 wont charge or turn on or anything.please help
Page 1 of 2 12 LastLast

Similar Threads

  1. Does Nokia lumia 920 support usb mass storage?
    By Vitogalaxy in forum Windows Phone 8
    Replies: 4
    Last Post: 06-07-2013, 08:12 AM
  2. predict unlocked prices for the nokia lumia 920 and lumia 820
    By geekmaster in forum Upcoming & Rumored Devices
    Replies: 9
    Last Post: 09-19-2012, 03:32 PM
  3. An attendees thoughts on the Nokia Lumia 920/820 Launch Party
    By napkatz in forum WPCentral.com - Site News, Feedback, Help
    Replies: 4
    Last Post: 09-08-2012, 07:44 AM
  4. Reasons to get the Samsung Ativ S over Nokia Lumia 920?
    By saintforlife in forum Upcoming & Rumored Devices
    Replies: 16
    Last Post: 09-03-2012, 07:57 PM
  5. Nokia Lumia 710 won't connect to 3g
    By Gammans in forum Windows Phone 7
    Replies: 4
    Last Post: 06-16-2012, 08:11 AM

Posting Permissions