- 11-14-2012, 05:59 PM #676
Premier account Ordered 11/7 roughly 3am Pacific Time. - Conformation email 4:48am same day.
11/14 Got Email that Back Order No Other emails that anything shipped. I'm still stuck on Pre-Order Processing and my bank account charge still stuck on Processing.
- 11-14-2012, 06:03 PM #677
Ordered 11/08/12 (I originally thought it was the 7th)
Site says my order was 11/11/12
Everything is still "In Progress"Talk to me about Windows Phone, Windows 8, XBOX, art, animation, design, or anything! Be sure to follow me on Twitter and friend me on Facebook (say you're from here or I may not accept)
11-14-2012, 06:04 PM #678
- 35 Posts
Just got off the phone with a service manager who said the phone I ordered is no longer on back order..I had him repeat this several times...he said it hasn't shipped because they are having a hard time processing the orders fast enough and that even though I ordered on the 9th it wasn't processed until the 10th. He also said that my order will ship by the 17th (because apparently over night shipping means nothing) but he said there is a chance I will get a shipping confirmation before then.
That being said he said he will personally call me on Monday to make sure everything is in order.
I don't really believe this is how it will go down but this is the first date I have received and I told him that I was holding him to it.
He also told me they had the same problem with the iPhone release and I told him they should've learned their lesson :-) so we'll see.
I ordered on the 9th and am a premier customer.
11-14-2012, 06:06 PM #679
- 124 Posts
- 11-14-2012, 06:36 PM #687
I don't believe that one bit. Maybe they stop working with shipping but handling several thousand orders during a limited hour per day time frame...no way.
There is people inside the warehouse after hours. Heck Walmart/Sams Clubs closes and locks the door but there are still a handfull of people inside the store still working 24/7
- 11-14-2012, 06:37 PM #688
I'm selling my Titan on Saturday and I might have to switch to the quantum if I dot get my order by Friday (no shipping on weekends).
AT&T sucks, I only get EDGE and I just about switched to Verizon and paying $400 in ETF. At least Verizon already has 3G and LTE is coming Q1 2013.
- 11-14-2012, 06:48 PM #691Talk to me about Windows Phone, Windows 8, XBOX, art, animation, design, or anything! Be sure to follow me on Twitter and friend me on Facebook (say you're from here or I may not accept)
- 11-14-2012, 07:03 PM #692
Oh my! Mine shipped today! It was just updated in the last two hours! Earlier today it showed that the phone would be shipped on the 14th which is today, but it still said "processing" while the SIM card was pending shipment.
I ordered mine on the 7th through Premier phone support at 8pm PST. Finally!!
- 11-14-2012, 07:04 PM #693
11-14-2012, 07:09 PM #694
- 46 Posts
man, congrats to all your premier members.
have you guys seen how verizon is offering compensation to their customers for their htc 8x preorder delays?
at&t, not even once.....
ps//its only 30percent off any phone case, but its still soemthing. at leas they publicly owned up to their faults
- 11-14-2012, 07:13 PM #696
AT&T waived my upgrade fee. So at least that's $36 saved.Talk to me about Windows Phone, Windows 8, XBOX, art, animation, design, or anything! Be sure to follow me on Twitter and friend me on Facebook (say you're from here or I may not accept)