11-07-2012, 05:58 PM #1
- 280 Posts
I am already on contract with AT&T and am also eligible for a phone upgrade.
When I called AT&T to upgrade to the Lumia 920, they said the upgrade price is $199 and the $99 is only for 'online' orders.
So, they wouldn't sell me the phone for $99.
Was I just unlucky with the sales rep or is this how it actually is suppose to be?
11-07-2012, 06:14 PM #3
- 67 Posts
Same thing happened to me. I called in the first time, since I was under contract, they had to override for an early upgrade, but could only offer $199. They wouldn't budge in lowering it to $99. So I declined and called again.
The second time, the next rep declined even doing the override, stating that I already called and was "declined an override for the $99 deal". He read it as a decline to override in general, so now I can't even get the $199 price!
It sounds like this may happen to you too, so be cautious...
- 11-07-2012, 06:16 PM #4
Same thing happened to me this morning I wound up ordering on line.