- 11-08-2012, 07:50 AM #226
Both Cyan and Red. (not charging dock though)
My Cyan one says it'll come Monday and the Red one says it'll be here tomorrow. Although most of the time shipments from TN come in one day to NoVa. Here's hoping they both come tomorrow!
- 11-08-2012, 07:55 AM #228prjkthack
Nokia Lumia 1020, Nokia Lumia 928, Droid DNA
Surface Pro 128GB
- 11-08-2012, 08:18 AM #230
I'm going to try and pick my phone up from the FedEx sorting facility. There is a shot I might be able to get it on my lunch hour rather than my wife getting it at home. (If she sees the phone first, she might look at her Galaxy S3 tell me that's what I'm getting)
11-08-2012, 08:41 AM #233
- 82 Posts
Pre-ordered a black on AT&T Premier and my status says shipped for the phone and sim (delivery date for Friday via FedEX.) Charging plate doesn't seem to have been shipped out yet.
Excited for this new phone! Have been using an iPhone for a few years (3GS to 4) but the 5 didn't really excite me. I can't wait :)
- 11-08-2012, 08:50 AM #238
Update here - new customer, premier, ordered cyan 920 around 12:30am yesterday.
Called AT&T CSR this morning - the CSR gave me the whole "it's processing, you'll just have to wait" thing, despite it having been about 32 hours since I placed the order. After some more questions she said it might be held up because of issues with porting the number from Virgin Mobile (I guess there are issues with porting from prepaid sometimes). Then she transferred me over to premier to a woman who was actually really helpful. She pushed the order through and upgraded me to free overnight shipping so I should see my cyan beauty tomorrow! (I didn't ask about the charging plate that was on my order)
Order status still hasn't updated, but she assured me that the order was being sent to the warehouse now, and my credit card finally got the charge for the phone so I'm confident this worked.
So, premier people, if your order is still processing, you might want to give them a call.
EDIT: order now shows up using https://www.wireless.att.com/order_status/# - says pending shipment, but only for the 920 and a SIM; no charging plate listed... oh well, that's not so urgent. I'll just see if it comes Friday and if not, deal with it then.
Last edited by mammaldood; 11-08-2012 at 09:06 AM.
- 11-08-2012, 08:55 AM #239
I'm still in order processing purgatory. Perhaps I'll get an update later today but my optimism that I'll get the phone tomorrow is all but gone. Expecting a Monday or Tuesday delivery (If it comes USPS it'll be Tuesday, FedEx should be Monday I would imagine).
I elected to not port my number at order time hoping that would expedite the process and not get hung up on a port.
We shall see what the day brings. Still somewhat concerned that my order status screen states "Nokia 920 PHONE" and not the actual Nokia 920 Cyan which I've seen on other order status posts. My confirmation has Cyan though.
- 11-08-2012, 09:04 AM #243
My card just got charged for the phone, but no tracking number and still says processing. Interestingly, when the rep in the store ordered the phone for me through their direct fulfillment system, he couldn't get the charging plate to show up as free, so he just discounted the phone $50. My card just got charged $50, so looks like the plate isn't shipping yet.
- 11-08-2012, 09:20 AM #245
Last night, after the back-ordered issue with my pre-order, I went into my local AT&T store and spoke with the manager, and explained the situation. He was more than helpful. He took my name, number, account number and email address and said he would make sure to have one held for me. He did tell me to call in today after 4pm to see if they had arrived yet, or tomorrow after 1pm to do the same.
These are reasons I don't like to pre-order tech online. You never know what's going to happen. I'll take my chances at a store, instead. Congrats to all who have theirs en route to them. I'll have mine tomorrow night (...hopefully)
11-08-2012, 09:21 AM #247
- 13 Posts
Pre-ordered the Lumia 920 around 2am on the 7th. My account was charged and I got an email saying that my order was going to a warehouse for shipment. Today, I checked my bank account only to discover the funds have been returned to me and my order is just sitting there with a "Processing". Have no idea what's going on.
Edit: I'm thinking about trying to cancel and just heading into the store, but I don't see a cancel button :/
- 11-08-2012, 09:32 AM #249
That said, I'll be checking the status again tomorrow AM and if it's still in backorder, I'm going to hit the store.
I was fine with waiting as long as a year for a 920 until I got a big crack across the screen of my 900, now I'm eager to replace it ASAP because I'm not about to invest money in getting the screen replaced and the crack is driving me crazy.