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- 05-16-2012, 08:32 AM
#1
Anyone noticing some random reboots on the lumia 900? Occasionally I'll pull the phone out of my pocket and the screen won't wake up and then it'll start the initial boot up sequence with the att and nokia logos. I just noticed it happen when I plugged my headset into the phone. Should I get a new phone (still within the 30 days of my original purchase)?
- 05-16-2012, 08:44 AM #2
I wouldn't hesitate in getting a replacement handset. It shouldn't be doing that..

Google - "Don't be evil. . . much!" - 05-16-2012, 09:02 AM #3
Definitely shouldn't be doing that. But is it possible you are powering off the phone while in you pocket.
Sent from my Lumia 900 using Board Express ProNokia Lumia 900 - OS: 7.10.8112.7 - Firmware: 2175.1002.8112.12084
HTC Surround - OS: 7.10.8107.79 - Firmware: 2250.21.40500.502 - 06-13-2012, 09:25 AM #7
I've had two black Lumia's and I actually exchanged the first one for the same reason. I use it as a work phone and need to get alerts during off hours and cant have the phone powering off by itself. It's happened a few times on the 2nd phone also. It doesn't happen that often but occasionally I'll go to use the phone and notice that its powered off. It takes a long press of the power button to power on the phone again.
- 06-13-2012, 10:23 AM #8
Nope.
- 06-25-2012, 03:03 PM #9
Ive been having this problem too. Has anyone exchanged their device to get a new one without this issue? Is trying a restore or some software tricks worth a shot?
- 06-25-2012, 03:07 PM #10Your smartphone is only as smart as YOU let it be!
- 06-25-2012, 08:43 PM #11
My phone just rebooted. It was sitting on my desk, no buttons being pushed. The screen went white for like 5 seconds, then it restarted. this is my second Lumia directly from Nokia.
I'm just wondering if it was a certain app I was recently using that caused this. It's the first time that's happened since I got a Lumia on released date.Last edited by MisterMhz; 06-25-2012 at 09:08 PM.
- 06-25-2012, 11:30 PM #12
Happened to me sorta 1.5 times. One time I didn't even know, it was just sitting there, and the 2nd time I was using the Engadget app. After I disabled the background tasks for the Engadget app didn't happen again. The app in the first place is really buggy for me, and crashes enough times to have my uninstall it finally after finding SimpiRSS. Might want to look at what's running in the background.
- 06-26-2012, 07:04 AM #13
The only background task I have running is weather. It may have been something I recently used. Some apps can be pretty buggy.
Hopefully it doesn't happen again. - 06-26-2012, 09:14 AM #14
My Surround would occasionally reboot itself. And several times it powered off completely without touching it (with a nearly full battery). So far, not rebooting or powering off on my L900. Have you tried a hard reset?
Sent from my Lumia 900 using Board Express Pro - 06-26-2012, 09:21 AM #15
No problems so far.
"Engineering is more than just the number of megapixels." - Stephen Elop - 06-28-2012, 09:02 PM #17
100% same as MisterMhz
phone rebooted by itself. It was sitting on my desk, no buttons being pushed. The screen went white for like 5 seconds, then it restarted. drives me crazy - 07-10-2012, 11:19 PM #19
My first phone had random reboots problem. Exchanged for a new Lumia 900 and never happened again. Same thing for my G2X that I exchanged for a new phone and no more problem after. Definitely hardware issue.
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