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  1. wayneholbrook's Avatar
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       #1  
    Good afternoon everyone. Im sorry if this is a basic question and maybe I should know better. I just left the iPhone 4s and got a Lumia and I am trying to set it up. Im struggling with getting my contacts and calendar info to sync with the phone.

    I have created a live account and I have uploaded all my contacts and calendar info to my live account. I thought that was all I needed to do. I signed into my live account with my new Lumia but nothing comes to my phone. No contacts or calendar info. What am I doing wrong. Should I set up my luve account as an exchange account? if so does anyone have the settings to do so.

    Any help, I would sure appriceate it.
  2. trandz's Avatar
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    #2  
    not sure about live but using google everything syncs instantly
  3. wayneholbrook's Avatar
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       #3  
    Yes, I was hoping that would be the same for windows live
  4. identity-x's Avatar
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    #4  
    Never had any issues with Windows Live here. Hmmm. Are you getting an "Attention Required" notice on the email & accounts setup page or does it say "syncing"...or neither?
  5. wayneholbrook's Avatar
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       #5  
    Quote Originally Posted by identity-x View Post
    Never had any issues with Windows Live here. Hmmm. Are you getting an "Attention Required" notice on the email & accounts setup page or does it say "syncing"...or neither?
    After signing into windows live on my Lumia it works fine but it doesnt bring in the contacts that I have on the windows live account.
  6. identity-x's Avatar
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    #6  
    This may be a dumb question...

    Are you saying you're signing into the Windows Live website via the browser or through "email+accounts" via the setttings menu?
  7. Bearach's Avatar
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    #7  
    Quote Originally Posted by wayneholbrook View Post
    Good afternoon everyone. Im sorry if this is a basic question and maybe I should know better. I just left the iPhone 4s and got a Lumia and I am trying to set it up. Im struggling with getting my contacts and calendar info to sync with the phone.

    I have created a live account and I have uploaded all my contacts and calendar info to my live account. I thought that was all I needed to do. I signed into my live account with my new Lumia but nothing comes to my phone. No contacts or calendar info. What am I doing wrong. Should I set up my luve account as an exchange account? if so does anyone have the settings to do so.

    Any help, I would sure appriceate it.
    Hi, it defnitely works with Live. So you're right to assume it should have synced. I've had a few times when my Live account, hasn't synced to my phone right away.

    You may want to tap on settings => email+accounts and then long tap upon your account and tap either sync or synchronise.

    It may take a few attempts, but you should see it start to sync your contacts and such to your phone. Not sure why it does this, nor why it needs to be told manually to sync either.

    I suspect its an error online with some of your contacts, as when I edited my contacts again, it stopped doing this rather random problem.
  8. wayneholbrook's Avatar
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       #8  
    Quote Originally Posted by identity-x View Post
    This may be a dumb question...

    Are you saying you're signing into the Windows Live website via the browser or through "email+accounts" via the setttings menu?
    On the desktop I sign in and verify my contacts are there. Then from the Lumia I sign in through add an email account, but only email sync is available to check. No contacts, calendar, task etc....After adding email account on my Lumia nothing comes over, no contacts no calendar events, nothing. Mail works fine but nothing else.
  9. wayneholbrook's Avatar
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       #9  
    Under set up on the lumia its only giving me the option to sync email. Not sure why contacts and calendar and task are not listed.
  10. Bearach's Avatar
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    #10  
    Quote Originally Posted by wayneholbrook View Post
    Under set up on the lumia its only giving me the option to sync email. Not sure why contacts and calendar and task are not listed.
    When you long tap on the account "Windows Live", and tap on sync/synchronise, what does it do?
  11. identity-x's Avatar
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    #11  
    Bizarre. Mine only has a box for email too, but contacts definitely synced. Was the first thing I did after firing it up and since it worked I never even checked the settings.

    Your people hub isn't populating at all??

    Perhaps deleting and re-adding the account will do the trick?
  12. wayneholbrook's Avatar
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       #12  
    Quote Originally Posted by Bearach View Post
    When you long tap on the account "Windows Live", and tap on sync/synchronise, what does it do?
    It syncs but it only syncs emails.
  13. Bearach's Avatar
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    #13  
    Quote Originally Posted by wayneholbrook View Post
    It syncs but it only syncs emails.
    I really did have an issue like this once before. You may need to edit your contacts online. Open them, save them again (what I had to do) and it should then sync. You may have to use the long tap, then sync to get them to come through after.

    When I had this similar problem, it took a few long taps and sync, and it would then start syncing (Till I edited my contacts online).

    EDIT: It's automatic that it will sync contacts. There is no option to stop it (as far as I know). So when you go to settings, it will only list emails as a checkbox. Just cause contacts are not listed does not mean it won't sync them.
  14. HillBillJr's Avatar
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    #14  
    I could be wrong, but it sounds like you have multiple hotmail /live ids. To the best of my knowledge, your phone will sync calendars, contacts only from the primary account you used to setup the phone initially.
  15. wayneholbrook's Avatar
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       #15  
    Quote Originally Posted by HillBillJr View Post
    I could be wrong, but it sounds like you have multiple hotmail /live ids. To the best of my knowledge, your phone will sync calendars, contacts only from the primary account you used to setup the phone initially.
    I believe I do have more than one, but when setting up this new phone I am only signing in with one not both.
  16. Bearach's Avatar
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    #16  
    Quote Originally Posted by HillBillJr View Post
    I could be wrong, but it sounds like you have multiple hotmail /live ids. To the best of my knowledge, your phone will sync calendars, contacts only from the primary account you used to setup the phone initially.
    Nah, it will sync contacts from all Live accounts added. I had 2 synced at one point.
  17. wayneholbrook's Avatar
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       #17  
    Im not sure what Im doing wrong. I did a hard re-set and started over again but when adding the windows id I would thing it will ask you like other accounts to check off email, contacts, calendars and task. Well each time I add the windows ID account it only ask me to check off email. Wow, this is so frustrating....
  18. HillBillJr's Avatar
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    #18  
    To clarify, you are saying your primary hotmail id you used to setup the phone is the same as the one that you are trying to sync the contacts/calendar, correct?
  19. wayneholbrook's Avatar
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       #19  
    Quote Originally Posted by HillBillJr View Post
    To clarify, you are saying your primary hotmail id you used to setup the phone is the same as the one that you are trying to sync the contacts/calendar, correct?
    Yes that is correct.
  20. Bearach's Avatar
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    #20  
    Quote Originally Posted by wayneholbrook View Post
    Im not sure what Im doing wrong. I did a hard re-set and started over again but when adding the windows id I would thing it will ask you like other accounts to check off email, contacts, calendars and task. Well each time I add the windows ID account it only ask me to check off email. Wow, this is so frustrating....
    Its because the calender, and contacts, are tasks that will always sync. It won't ask you to check them off or on (This is for your primary Live account). Have you tried to edit your contacts and "save" them again online?
    Last edited by Bearach; 04-17-2012 at 05:22 PM. Reason: Clarifying primary account.
  21. wayneholbrook's Avatar
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       #21  
    Quote Originally Posted by Bearach View Post
    Its because the calender, and contacts, are tasks that will always sync. It won't ask you to check them off or on (This is for your primary Live account). Have you tried to edit your contacts and "save" them again online?
    No, but Ill try that right now.
  22. wayneholbrook's Avatar
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       #22  
    Quote Originally Posted by Bearach View Post
    Its because the calender, and contacts, are tasks that will always sync. It won't ask you to check them off or on (This is for your primary Live account). Have you tried to edit your contacts and "save" them again online?
    Thanks a million....

    I deleted the contacts and uploaded them again then BAM!!! It worked like a charm.

    Thanks so much for everyones help.
    Thanked by:
  23. Bearach's Avatar
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    #23  
    Quote Originally Posted by wayneholbrook View Post
    Thanks a million....

    I deleted the contacts and uploaded them again then BAM!!! It worked like a charm.

    Thanks so much for everyones help.
    Glad you posted the fix, and have managed to get your contacts working! :)
  24. #24  
    Quote Originally Posted by wayneholbrook View Post
    Thanks a million....

    I deleted the contacts and uploaded them again then BAM!!! It worked like a charm.

    Thanks so much for everyones help.
    enjoy your phone!

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