- 04-07-2012, 12:59 PM #1
I've gotten a few complaints from people I have spoken to using my Lumia 900 that there is an echo when they hear me...Mind you to me they sounds loud and clear but apparently on their side I sound like my voice is echoing
anyone else xperience this??
- 04-07-2012, 11:34 PM #2
I've just tested this from my wifes iPhone, here are the results
left myself a VM and my voice was clear
the other person on the phone hears me clearly
I hear them clearly
when they speak, THEY hear an ECHO
so far every called has experienced this when they call me...don't know what it could be, maybe the connection?
04-12-2012, 09:07 AM #8
- 4 Posts
I have the same issue and resolved it with turning down the phone below a volume level. When calling another Lumia 900 we both had the issue. I don't know if every 900 is effected. I did find if I use a headset(mine was a wired one) the issue doesn't reproduce.
This is only affecting my black 900. My cyan 900 is fine. When the black 900 calls the cyan 900 we both have the echo on both ends. My echo sounds very robotic as well.
Very odd and very annoying.
- 04-14-2012, 11:26 AM #10
My wife's Lumia has the same problem. Every time she calls me I hear that annoying echo. I can't even finish the conversation because the echo is so obnoxious. This is a serious flaw that Nokia needs to address. I even updated her phone with the new Nokia patch and it isn't fixed. I had her turn down her phone's call volume to 9/10 and that did the trick. It's like the phone's mic is too sensitive or something.
- 04-14-2012, 09:48 PM #12
My husband and I both got Lumia 900s Monday. Anytime I talked to him I had this horrid feedback/echo. We thought it was my phone. We decided to test both phones talking to other people. As it turns out everyone he talked to (mobile or land line) heard a horrible feedback/echo. We returned his phone and the new one doesn't seem to have the problem.
It's true that the microphone can pick up the other person's voice if you have your volume too high (above 7) but that's not the same thing as the feedback/echo issue that some have experienced.
- 04-16-2012, 11:38 AM #15
I've only heard one echo when calling my mother so far. Every other phone I've had I heard it every third pr fourth call. I'm on AT&T and she's on Verizon with a 4s. I wonder if the differences in spectrum are the culprit rather than the phone itself.
- 04-18-2012, 09:40 PM #18
I have had my Lumia 900 for about a week. My wife alerted me that when I called her that she could hear me fine, but that when she talked she heard a terrible high pitched echo. After I began asking other people who called me on my cell phone about the echo, I learned that they were having the same problem. I am really frustrated. This is a great phone, but I can't continue to use it with this flaw. Everyone I talk to is complaining. Turning down the volume reduces the problem but it does not go away. I can't help but think that this is a hardware and not a software problem. Does anyone know what Nokia is doing to fix? Unfortunately, I am going to have to return this phone.
- 04-18-2012, 10:31 PM #20
Yes...I'm having the same problem as well.
• When I'm on the phone using the built-in earpiece, the other individual hears their own echo.
• On my end, I hear no echo and the call is clear.
• When using the speaker-phone feature the echo ceases.
• Phone volume levels during conversations were set at 10.
• I called several different phones on various carriers (including land lines) and all produced an echo.
• I checked the sim card and made sure it was clean and installed correctly
• By reducing the phone volume down to 6 during conversation, I was able to eliminate the echo for the most part. Above that level and echo returns.
• I believe that the mic near the headphone jack is picking up the conversation from the earpiece when the volume is set above 6, creating the echo on the other end. Again, never on the Nokia's end.
This phone has two mics. View this link: http://www.nokia.com/us-en/support/p...900/userguide/
I think that's the problem.
Last edited by stendec81; 04-18-2012 at 10:36 PM.
- 08-10-2012, 04:18 AM #22
I am sure the above post is correct - I have had the same problem since I got my Lumia 900 - that is the person you are talking to can hear themselves. I did a test with my brother by putting my finger over the top microphone and it was better. I have since covered it up with some insulating tape and the problem seems to be much improved. As this mic. is so close to the earpiece speaker it would seem that it is picking up the called persons voice and that is what they hear as an 'echo'. Turning the earpiece volume down is consistent with reducing the problem as the lower sound level is not being picked up so much by the microphone. I don’t know if there is any particular down side to covering this mic. up but it does not seem to impact people being able to hear me (from the main mic. at the bottom of the phone). I think there was probably a clever idea by Nokia to use 2 mic.s to reduce noise, but it seems to have had an undesired side effect. Nokia’s response was just to make sure latest software update, reboot and then book a repair – this is not the problem – it looks like a design fault but one that can be eased by a ‘sticking plaster’ (literally) solution.
- 05-23-2013, 11:39 PM #23
I tried lowering my volume to 6, other caller noticed echo almost gone. Took off my silicone gel cover, echo was completely gone. Put volume back up to 9, with no cover, still no echo. Had caller hang up and call me back, NO ECHO.
For my Lumia 710, the issue was the case I bought for it, made of thermoplastic polyurethane (TPU). It's a plastic and silicone material hybrid, kind of a hard gel with an argyle pattern, smoke color. I bought it on eBay. Seems to protect well, but the echo thing makes it useless. My daughter has the exact phone and has never had echo issues, but uses a Nokia Lumia 710 D3O® Gel Skin - Purple, which we bought from the T-Mobile store. It actually feels more like rubber.
08-28-2013, 08:48 PM #24
- 237 Posts
It might be possible for Nokia and/or MS to create an algorithm to turn the mic down when the other person is speaking in some intelligent way.
Last edited by Smyrna5; 08-28-2013 at 09:00 PM.