Just chatted with AT&T
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You are now chatting with 'Rolando C.'
Rolando C.: Welcome to AT&T Premier Support. I am reading your question and will be right with you.
Rolando C.: Although you may have provided this information, may I please confirm your full name and the wireless number you’d like to discuss today?
thomas: thomas........ xxx xxx-xxxx
Rolando C.: Okay. Thank you for the information.
Rolando C.: I understand that you want to preorder the new Nokia Lumia. Is this correct Thomas?
Rolando C.: I'll be more than happy to assist you with this.
thomas: thank you
Rolando C.: Regarding your concern, AT&T is scheduled to launch the Nokia Lumia 900 in matte Black and Cyan color variants on April 8th, 2012 with availability to all channels. Both colors of the Lumia 900 will be available for pre-order beginning March 30th. Customers who place their pre-order prior to 3pm CST on April 5th will begin to receive their devices on April 6th, 2012. Sellers should select “free shipping” when placing a customer order. A White color variant is scheduled to become available for sale in ABHS channels beginning May 5th.
Rolando C.: Do you have any questions regarding the information we discussed today?
thomas: Yes, how do I pre order? It says in your info it starts today.
Rolando C.: Okay. I understand your concern Thomas.
Rolando C.: You can preorder this phone on your online at 3 PM today Thomas.
thomas: thank you
Rolando C.: Have I resolved your concern today?
thomas: I hope so
Rolando C.: We value your feedback! Please take a moment to complete our customer satisfaction survey at the end of the chat by clicking 'close' instead of 'X'.
Rolando C.: Thank you for choosing AT&T Premier Support. We appreciate your business.
Chat session has been terminated by the chat agent.