- 01-09-2012, 10:31 PM #1
To begin with, I am fan of Nokia. My last Nokia phone was the 6600 and before that, 8250 and 3310. After 6600 I lost my love for the company. Not because it wasnt a great phone. I loved it. But, because of the policies that Nokia adopts to ridicule its customers.
With the Lumia series, I thought Nokia would have changed itself and won't take the customer for a ride. It turns out, I was wrong. Again.
I have been waiting for the Lumia 800 since the day it was announced. Bunked office and went to book the phone the moment bookings opened. Tracked everyday when the phone is
launching and was the first one at the store to take the delivery.
nNow, Dear Nokia, the price of your Lumia 800, at Rs 29,999 ( $577) is pretty steep. And I come from using an iPhone4. Yet I decided to pay this money to buy this phone. Because I love Nokia and the WP OS truly is amazing.
And this is how you care for your customers?
Just a couple of months after launching the phone, you launch a bigger and better phone, the Lumia 900, in the US. Exclusively.
People talk about the brand loyalty and customer loyalty. I want to ask where the company loyalty towards its customers?
The early adopters of Nokia Lumia 800, the phone, you are supposedly betting your future on, are being treated as a second class citizens.
I dont really care about the dual core processor but a front facing camera and a better battery is missing on Lumia 800 yet people are paying through the neck.
Because its Nokia's comeback phone and all the fans want to be a part of the success story.
And this is how Nokia responds to us. By launching a bigger and better phone exclusively in the US just 2-3 months after Lumia 800's launch.
Nokia's comments that the phone will be priced aggressively clearly shows that Lumia 800's price will be slashed going forward.
Clearly, Nokia has no regards for its customers who believed in the company and waited to buy Lumia 800 and 710 for such high prices.
I feel stupid that I was so excited about the phone and spent a fortune to buy it when the company doesnt value its customer.
- 01-09-2012, 10:39 PM #2
It has been known for at least six months that Nokia would be launching a phone in the US in the early part of 2012. Did you expect it to be the same phone as the 800. And the aggressive pricing will be with Carrier subsidy. Bet the retail will be $700+ US. You have nothing to be disappointed about. I will buy the Nokia 900 on launch day, and I bet within 3-4 months there will be something bigger and better. That's just the way it is.
Sent from my HTC Surround using Board ExpressNokia Lumia 900 - OS: 7.10.8112.7 - Firmware: 2175.1002.8112.12084
HTC Surround - OS: 7.10.8107.79 - Firmware: 2250.21.40500.502
- 01-09-2012, 10:56 PM #4
So, just to be sure I understand, you're saying you hate Nokia because they came out with a phone that's better than yours too soon for your liking? So, how long were they supposed to wait? Until you were ready to upgrade again? Or were you expecting them to ask for permission from you and all their other recent customers before releasing a newer phone?
Seriously, you should probably loosen up a bit. It's a good thing you didn't buy an HTC phone, being that they release a new phone every other week. You probably would've jumped off a bridge by now.
01-09-2012, 10:59 PM #5
- 38 Posts
Doesn't sound like you were mad at Nokia when Europe was getting models exclusively...
That's how it is all the time with technology, you can't be mad at Nokia for constantly creating new products. What would be worse is if they held back their tech just to bring everything out at the same time having half old tech and new tech all at the same time.
Just how it is, with everyone, everywhere, regardless.
- 01-09-2012, 11:47 PM #6
- 01-10-2012, 12:05 AM #7
At any rate, "Mr Longitme True Nokia Fan" would of damn well known Nokia phones were always pricey, historically, and today (though it's getting better, only relatively, as smartphones get ever more expensive on average).
- 01-10-2012, 12:45 AM #12
It was an announcement... the device has no release date. So please change "launch" to "announce".
Just a couple of months after launching the phone, you ANNOUNCE a bigger and better phone, the Lumia 900, in the US. Exclusively.
- 01-10-2012, 06:23 AM #21
First your looking at at least a month or 2 before this phone hits stores so now Lumia 800 owners have had there devices for what 4 months I call that not fare. Next yes we will get the 900 on at&t first and maybe for 6 months. Nokia most likely has a sale x thousands of units per month or lose the exclusive deal with at&t. When that deal is done I fully expect to see the 900 on every carrier and all over the world so be patient you will have a chance at this device or at least something like it say a 910 maybe with more memory. Nokia is a big smart company but they got pushed out of the US they want back in they need something special here and they need a big US sales partner so they dropped the 900 exclusive in at&t lap but it won't be an exclusive forever.